Training Reflection I started my On-the-Job-Training at Eastern manila hotel last April 12‚ 2012. Actually‚ it was my first time to go there not knowing that after having my orientation about the things that they do in their office‚ I can already start working. At first‚ I was really nervous because I don’t have any working experience and also‚ it’s a new environment for me because I have to deal with people who are a lot older than I am. I was really shy for the first few
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The Guest by Albert Camus highlights several golden principles of life. For every action there is an opposite or equal reaction. Throughout the story‚ each character has a choice to make that will affect the well-being of others. The freedom of choice is shown through the conflict of the three characters—Daru‚ Balducci‚ and the Arab. Daru has a choice to allow the Arab to choose for himself‚ Balducci has a choice that could result in the loss of employment‚ and the Arab has a choice that may benefit
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With the Guest by Andrew Camus: Daru We have had the opportunity in the last month to read many short story selections‚ giving us examples of many different things. When asked to pick a character to analyze it was a tough decision but I would have to go with the story that most interested me to choose my character. This story would be "With the Guest"‚ written by Albert Camus. With the main character of this story is Daru. In the following paragraphs I will analyze the type of character he
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Be Our Guest Case Study Founded in 1983‚ Be Our Guest is a firm dedicated to assisting catering companies in their equipment needs. Catering to a higher echelon of the catering business community‚ it offered very elegant inventory that could be used at many top notch hotels. Furthermore‚ some of the industry success factors that Be Our Guest prides itself upon are maintaining positive relationships‚ high quality service‚ and high customer satisfaction. Traditionally‚ it is that that keeping a
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In the story “The Guest” by Albert Camus‚ the author explores the subject of humanity when one is presented an anomalous situation. In the beginning‚ an old gendarme brought a prisoner‚ an Arab‚ to Daru and ordered him to bring him to prison because he was accused of murdering his cousin. Even though the Arab was a criminal‚ Daru treated him like a guest and the prisoner was very surprised why he acted so humane; by the time it was night Daru made a bed for the prisoner in same room as he was sleeping
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Review Your Role‚ Responsibilities and Boundaries as a Teacher in Terms of the Teaching/Training Cycle. Review your role‚ responsibilities and boundaries as a teacher in terms of the teaching/training cycle. ROLE OF A TEACHER A teacher’s role is to ensure that they deliver a relevant‚ informative‚ easily understood method of training to their learners. If delivered correctly it will enable those learners to gain knowledge‚ increase their skills which in turn will increase their confidence and ability
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Title: Solving complain and walk away guest Characters: • Ms An‚ the guest. She just gets off the plane‚ she is tired. • Miss Eva‚ the assistant manager of front office. She worked in the hotel for 5 years. She is kind and willing to solve problems and complains. • Miss Diane‚ the receptionist. She is kind and has enthusiasms towards the work‚ but don’t have much experience in hospitality industry. Problem: Ms An comes to the hotel reception in the afternoon‚ she has guaranteed reservation
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Guest Information Directory Design Workbook HOTEL SUPPLIER of the YEAR 2008 90 Day Promise We thank you for choosing RGI Publications‚ Inc. as the supplier of your in-room guest service directories. As your supplier‚ we want the production process of your directories to be a pleasant experience. We believe the timely delivery of the finished product will help build a strong business relationship‚ promote community support and ensure the continued sponsorship of your local business friends
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FE-BEN TRAVELLER’S INN GUEST REGISTRATION AND BILLING SYSTEM __________________________________________ A System Development Project Presented to: Ms.Via Mae Enrile Colegio de Sta Rita San Carlos City‚ Negros Occidental ___________________________________________________________ In Partial Fulfilment of the Requirements for the Subject System Analysis and Design ______________________________________ By: Jorgia Hoshida BSIT III Joseph Mark Dante Magbanua BSIT III 2012 Table of Contents
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MANAGE FRONT OFFICE/GUEST SERVICE OPERATIONS 1) Identify at least FOUR areas requiring Standard Operation Procedures. a. Specific Operations : i. Process check-in‚ reservation‚ post charges‚ process check-outs b. Staff conduct and Appearance: i. Procedure for handling misconduct and/or inappropriate appearance c. Safety and Security: i. Fire safety procedures‚ procedures for issuing room keys and handling emergencies d. Service Standards: i. Answering phone calls‚ speed‚ accuracy‚ completeness
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