LYCEUM OF THE PHILIPPINES UNIVERSITY-CAVITE CAMPUS General Trias‚Cavite A NARRATIVE REPORT IN THE ON-THE JOB TRAINING CONDUCTED AT TAGAYTAY COUNTRY HOTEL FOOD AND BEVERAGES OLIVAREZ PLAZA. E.AGUINALDO HI-WAY SUBMMITTED TO: MR. MARVIN TEPORA HRD ASSISTANT SUBMMITTED BY: CARLA MARYEL M. FACUNDO BS IN INTERNATIONAL HOSPITALITY MANAGEMENT MAJOR IN HOTEL AND RESTAURANT ADMINISTRATION The purpose of this report is to explain what we did and learned during our internship period with the Tagaytay Country
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morning because our duty will start at 6’clock. I don’t know what we are going to do in our first job but I felt so excited because that is my first time to go on job. Our first duty is on Quikmart‚ we need to sell the food and rouve it to sell in the guest. We have to gain 300Php per tray because there’s a contest that who can get the biggest amount in selling that would be the winner. In this duty need to apply the customer service skills‚ sell merchandise
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Party Time Everyone love to get invited to a great house party. Though everyone loves to attend the house party‚ there’s no greater sense of accomplishment then being the host or hostess of the party. Although it may be a lot of work‚ and at time it may feel like its not worth it. In the end you will be very happy with your accomplishments‚ who knows you might make it an annual thing. Before you even tell your friends and family that your thinking of having a party you should check your budget
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form up out of sight Emcee: Welcome to the Air Force Junior Reserve Officers Training Corps Kitty Hawk Air Society Induction Ceremony. I am Cadet (Rank and full name said) and I will be your emcee for this evening. As a courtesy for our inductees and guests we ask you to please silence your phones at this time. LONG PAUSE TO ALLOW THEM TO SILENCE CELL PHONES! Emcee: Ladies and Gentlemen‚ please stand‚ place your right hand over your heart‚ and join (Cadet Name) in reciting our Pledge of Allegiance. Everyone
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years of managing the resort. Currently‚ the Hawaiian Palm Resort is using the manual system for their transaction in their reservation. First the guest needs to go to the Hawaiian Palm Resort to reserve some rooms or the function hall for specific events; the employee will give them a paper to fill-up some information. And with that‚ it’s up to the guest if they are going to full their payment‚ but they need to have a 50% down payment. If they want to cancel their reservation they cannot get the 50%
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Use this dropbox to submit your Interview Reaction Paper 1. Students are expected to read the posted interviews and write a 2-page‚ typed summary on how the interviewee’s responses will apply to their foodtruck / photojournal project(s) Use this dropbox to submit your Interview Reaction Paper 1. Students are expected to read the posted interviews and write a 2-page‚ typed summary on how the interviewee’s responses will apply to their foodtruck / photojournal project(s).
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welcoming to guests. Secondly‚ the only change in the way Fawlty speaks to the guest and the person on the phone is in degrees of rudeness. He orders the guest around without looking at him ("Yes? Your name... There‚ there... Both names please...") and is heavily sarcastic to the builder on the phone (note his comment about cementing the bricks together "in the traditional fashion"). Thirdly‚ the way he behaves does not change according to outside influences - until the guest mentions his name:
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state hospital‚ with its‚ were not present‚ the overall hospital population would be growing rapidly. 7. In real French restaurants‚ all food is served from a cart that is kept close to the guests’ table on wheels. In real French restaurants‚ all food is served from a cart on wheels that is kept close to the guests’ table. 8. Inexpensive prints are available to art lovers in all sizes. Inexpensive prints in all sizes are available to art lovers. 9. Placed in a window opening‚ office workers
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working condition in our hotel 1 . Responsibilities A hotel management trainee is supposed to acquire a good working knowledge of the hospitability sector with special attention to dealing with customers Front office : Registration of guests and assigning rooms Maintain an inventory of reservation ‚ room assignment Answers enquiries regarding hotel services ‚ provide assistance and respond to customer’s complaints Food and Beverage Greeting customers ‚
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Review Question 1. Service personnel must be aware of the degree of social distance desired by their customers. Explain 2. As a restaurant manager‚ your attention is called by a server to a booth of four men who are talking loudly‚ using profanity‚ and appear to be belligerent. 3. Your restaurant is located near a high school.Recently‚ several of the students who are patrons have been throwing ice and wadded paper napkins at each other. What should you do? 4. Eye contact is particularly
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