Title of Award Customer Service Level 2 Apprenticeship Learner Name Date of Observation Location Assessor Name Jane 21/08/12 BHive Stylists Ruth Workplace Observation Report Cross Referencing I met with Jane who works as a hair stylist in a small chain of hairdressers. Jane was dressed smartly and professionally in her company uniform with name badge as is required of all employees. Jane greeted her first customer of the day politely. She checked her customer against the appointment diary and
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NVQ in Business Administration Level 2; Unit 3: Work in a business environment Learning outcomes: 1.1 – 5.2 Unit 3: 1.1: Describe what is meant by diversity and why it should be valued. What is meant by diversity is that even if someone may be of the same species there will always be differences in their appearance‚ their personality‚ their beliefs and many other differences. The reason as to why it needs to be valued is because without any form of diversity then everything would
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Unit 13 Child For the 2 methods that are used to monitor the development of children I shall be looking at developmental screening and also growth monitoring. The developmental screening is regular visits that the child takes to go see doctors and nurses so that they can monitor and track that child’s health and development throughout their younger years‚ to see if they are meeting the correct milestones and has the average health throughout their life. By doing the screenings they can see if
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Unit five: Principles of supporting business events Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Name: Daniel Booth Please note that this Assessment document has 4 pages and is made up of 3 Parts. Part 1: Know about different eating disorders 1a. Describe at least two different eating disorders. Eating disorder 1: Bulimia Nervosa is a disorder characterised by consuming
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denote end results. This unit is about providing direction to people in the organisation and enabling‚ inspiring‚ motivating and supporting them to achieve what the organisation has set out to do. It is expected to apply different styles of leadership appropriate to different people and situations. For the purposes of this unit‚ an organisation can mean a self-contained entity such as a private sector company‚ a charity or a local authority‚ or a significant operating unit‚ with a relative degree
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------------------------------------------------- More * AP Notes * About * Help * Blog * Write my essay ------------------------------------------------- Top of Form * Bottom of Form * Essays » * Miscellaneous Unit 9 2.1.Explain the Importance of Reflective Practice in Continuously Improving the Quality of Service Provided. By rubec31‚ Nov 2012 | 2 Pages (306 Words) | 175 Views | 1 rating(s) Report | -------------------------------------------------
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Unit 3 assessment Assessement and care in end of life care Section 1: Understanding the holistic approach to end of life care 1) Various needs that would be considered when planning an individuals end of life care; a) The physical needs to be considered for a person needing end of life care are likely to be pain‚ nausea and vomiting‚ breathlessness and weakness/fatigue. Some people may also need help with mobility and personal care. b) The emotional/pysychological
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L3 HSC Technical Certificate unit worksheet Unit 301 - Principles of communication in adult social care settings The numbers in the bracket after each question relate to the assessment criteria in the standards 1. Identify the different reasons why people communicate (1.1.1) People communicate to build relationships‚ convey their needs to one another‚ share their ideas‚ express their feelings and socialise in pairs or larger groups. 2. Explain how communication affects relationships in an
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Ellie Rich Unit 3 – Health‚ Safety & Security in Health & Social Care P3 – Carry out a risk assessment in a health and social care setting I will be carrying out a risk assessment to ensure it is safe for a child aged 7 with down syndrome to be taken to a outdoor local playpark by a careworker for a bit of fun. The young person may be vulnerable as they are only 7 years of age and have Down syndrome which can affect their sense of awareness. The purpose of a risk assessment is to review the potential
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