COMPETENCIES OF CELCOM Oldest Telecommunication Company 1988 witnessed the dynamic birth of Celcom‚ a leading mobile telecommunications provider in Malaysia. Since its inception‚ Celcom has steadily made its presence felt in the Malaysian market. It has‚ always continued to spread its wings and is undeterred by the dynamic nature of the mobile communication industry. Celcom is the first mobile company in Malaysia and in the region to offer Easy GPRS to its customers. Easy GPRS is an automatic and seamless
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2011 10th International Conference on Mobile Business A Model to Identify the Dimensions of Mobile Service Quality Christos K. Georgiadis Emmanouil Stiakakis Department of Applied Informatics University of Macedonia Thessaloniki‚ Greece stiakakis@uom.gr Department of Applied Informatics University of Macedonia Thessaloniki‚ Greece geor@uom.gr Abstract—The aim of this paper is to identify the dimensions of mobile service (m-service) quality. Based on the literature review and
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China and Globalization Society & Culture Globalization has‚ no doubt‚ done wonders to China. If the economy is booming‚ it is because of globalization and economic reforms particularly the opening up of the economy to the outside world. At the same time‚ there are certain ill effects which China is still grappling with. Globalization has‚ however‚ brought in more ‘positives’ than ‘negatives’ though some of them are obnoxious to the Chinese society and the economy. Before the liberalization
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Abstract : Mobile Telephone History This article describes how mobile telephones‚ for decades a near dormant technology‚ became the dynamic and perhaps most important communication tool of our lives. Commercial mobile telephony began in 1946. The cellular radio concept was published in 1947. But only since 1995 have mobiles become low cost‚ rich in features‚ and used world wide. We first examine mobile telephony’s early and bulky beginnings. Next‚ the long journey to analog cellular. Finally‚
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Mobile Computing and Mobile Workforce for Lufthansa: A Case Study Submitted by: Suneel Shah‚ & 1. Are many of the Lufthansa’s challenges identified in the case similar to those being experienced by other businesses in today’s global economy? Explain and provide some examples. 2. What other tangible and intangible benefits‚ beyond those identified by Lufthansa‚ might a mobile workforce enjoy as a result of deploying mobile technologies? Explain. 3. Lufthansa was clearly taking a big
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market share‚ and brand recognition in the world’s fastesThere is no doubt that China has become the highest-growth market of Kentucky Fried Chicken. Seventeen years after opening the first KFC outlet in China‚ KFC has celebrated its 1000th restaurant milestone in Beijing on January 16‚ 2004 (business wire‚ 2004). As the Yum! Brands‚ Inc.‚ the parent company of KFC‚ states in the 2003 annual customer mania report ‚ “China continues to be our Rising Star‚ driving double digit sales growth for the fifth
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cultural dimensions. The first group is Power Distance (PDI) which illustrates the level that people who do not have much power in organisations and situations assent and that power does not distribute equal. (HOFSTEDE‚ 2012b) Figures of PDI about China and Japan are 80 and 54 respectively. Hence‚ Chinese is more centralisation than Japanese. For instance‚ Chinese organisation’s authority level is clearer than Japanese organisation. The Chinese employees who work in the low level have less chances
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government play in Starbuck ’s operations in China? 3. What are some of their entry strategies? 4. What strategic choices do they seem to make? Explain how downsizing in the USA impacts their global growth in China and elsewhere. 5. List references. Starbuck ’s Strategy in China As a home grown U.S. company Starbuck ’s quickly saturated its market‚ and hence several years ago looked at the global market for growth. One of these global markets is China‚ the most populous nation and home of the
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Market for Mobile Banking Among Offline Consumers Mobile Channel Addresses Offline Consumers’ Needs for Frequent Transactions While Reducing Bank Channel Costs In the face of turbulent economic conditions and significant cost pressures‚ U.S. financial institutions‚ like their counterparts around the world‚ are focusing on improving the profitability of their customer relationships‚ lowering channel costs and enabling more self-service electronic banking. In recent years‚ the rise of mobile banking
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Mobile Phone – Friend or Foe? Mobile phones are a mixed blessing for many of us. While some of us may miss the days of going out in public without hearing phones ringing all around us‚ most people do not miss being stranded on the side of the road with no way to call for help. The allure of having a convenient way to communicate has resulted in an increase in mobile phone usage over the years. Mobile phones have given rise to new rules of etiquette‚ and even new laws that regulate their use. Concerns
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