EMPLOYEE TURNOVER: BAD ATTITUDE OR POOR MANAGEMENT? NARESH KHATRI Assistant Professor Nanyang Business School Nanyang Technological University Mail Box: S3-B2-C-82 Singapore 639798 Phone: (65) 790-5679 Fax: (65) 791-3697 E-mail: ankhatri@ntu.edu.sg PAWAN BUDHWAR Lecturer Cardiff Business School Cardiff University Aberconway Building Colum Drive Cardiff‚ CF1 3EU E-mail: budhwar@cardiff.ac.uk CHONG TZE FERN Nanyang Business School Nanyang Technological University Singapore 639798 E-mail: p7515495z@ntu
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The Cost of Turnover Putting a Price on the Learning Curve by Timothy R. Hinkin and J.BruceTracey Employee turnover does more than reduce service quality and damage employee moraleit hits a hotels pocketbook. E mployee turnover has long been a concern of the hospitality industry‚ and therefore of researchers who examine industry human-resources concerns. One stream of research that arose in the past 20 years was an effort to quantify the cost of employee turnover. Although most managers
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EXECUTIVE SUMMARY This topic was selected in view of the impact to the organization with regards to the challenges in managing the “balancing act” between recruiting and retaining the employees‚ which appears to be critical for Resorts World Berhad RWB (thereafter referred to as RWB). Whilst recruitment is a major task‚ retaining‚ plus people development through training and retraining are challenges that need be managed in view of the high staff turnover within RWB. Being one of the biggest Genting’s
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STAFF TURNOVER AT SELECTED GOVERNMENT HOSPITALS BY SINDIWSA VICTORIA MDINDELA Dissertation presented in fulfillment of the requirements for the Degree: MAGISTER TECHNOLOGIAE: HUMAN RESOURCE MANAGEMENT In the faculty of Business and Economic Sciences At the Nelson Mandela Metropolitan University PROMOTER: DR A. Werner JANUARY 2009 DECLARATION “I‚ Sindiswa Victoria Mdindela‚ hereby declare that: • The work in this thesis is my own original work; • All sources used
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This article was downloaded by: [112.203.235.132] On: 20 December 2014‚ At: 06:44 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House‚ 37-41 Mortimer Street‚ London W1T 3JH‚ UK Journal of Human Resources in Hospitality & Tourism Publication details‚ including instructions for authors and subscription information: http://www.tandfonline.com/loi/whrh20 A Case Study into the Benefits of Management Training Programs: Impacts
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Employee Turnover Michelle Carter Michael Brizek HTM 150 October 29‚ 2013 Employee Turnover This will describe the restaurant industry and its main employees. I will summarize three primary the primary reason that the turnover is high in this industry. I will also recommend a method that address the reasons that turnover is high. I will make a recommendation on how to improve job satisfaction in the industry. The restaurant industry can be described
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Turnover (employment) Turnover‚ in a human resources context refers to the characteristic of a given company or industry‚ relative to rate at which an employer gains and loses staff. If an employer is said to have a high turnover‚ it most often means that employees of that company have a shorter tenure than those of other companies in that same industry. Similarly‚ if the average tenure of employees in a particular sector is lower than that in other sectors‚ that sector can be said to have a relatively
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Employee’s turnover is one of them which is considered to be one of the challenging issues in business nowadays. The impact of turnover has received considerable attention by senior management‚ human resources professionals and industrial psychologists. It has proven to be one of the most costly and seemingly intractable human resource challenges confronting by several organizations globally. The purpose of this research is therefore‚ to find out the actual reasons behind turnover and its damaging
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also influenced‚ according to this theory‚ by being rewarded and/or punished for these actions” (Isom‚ 1998‚ par.#2). But not only that‚ I agree that violent behavior comes from the video games we play‚ the movies and television shows we watch‚ and the news that comes on the television. I do agree that media violence does play a role to real world violence‚ aggression‚ and influence. In the social learning theory‚ I agree with Albert Bandura experiment’s‚ not what the experimenter’s said against
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CDWP Competency Framework for the Customer Insight Profession Delivering a Professional Service Delivers a professional service that contributes to organisational effectiveness by: Delivering a Customer Focused Service Develops and delivers customer-led services by: Analysing‚ Improving and Changing Analyses and uses evidence to inform improvement and deliver change by: Managing People and Performance Manages people and resources‚ and applies project and programme management techniques
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