CARE STUDY This care study is about a service user with Cerebral Palsy and Dysphasia. This assignment will give a brief description of her background history‚ her condition and care needs. In order to maintain the confidentiality of the service user‚ I will refer to her as Daisy Chain and any personal information will be changed accordingly and not be used in conjunction with anything else other than this study. I obtained consent from the service user‚ her family and the adult day centre where
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HUMAN RESOURCES SERVICES TASK – 1 NAME – SARBJEET KAUR BATTH STUDENT ID – S8107 TABLE OF CONTENT TASK 1 MANAGE HUMAN RESOURCES SERVICES DEVELOP A HUMAN RESOURCES STRATEGY 1. REVIEW THE CASE STUDY – JKL INDUSTRIES After reviewing the case study on JKL industries‚ the company have a number of human resource issues that need to be dealt with. There are clear human resource requirements that JKL need to put the appropriate strategies for delivering these services. The basic requirements
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Master of Business Administration Managing Change in Organisations Assignment Paper 1 Contents Task 1 ...................................................................................................................................................... 3 Overview of the change ...................................................................................................................... 3 Nature of change ....................................................................
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El Cantar del Mio Cid is the oldest preserved Spanish cantar de gesta. Formerly‚ it was transmitted only orally‚ but in 1142 it was written down by a certain Per Abbat. This copy is held as part of a 14th century codex in the Biblioteca Nacional de España (National Library) in Madrid. However‚ it is incomplete. The first page and two others in the middle are missing. It is written in medieval Spanish‚ the ancestor of modern Spanish. Its current title is a modern invention by Ramón Menéndez Pidal;
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Explain the importance of customer satisfaction in service organisations The aim of this essay is to explain the importance of customer satisfaction in service organisations. Clear meaning of the customer satisfaction has been provided along with the causes and results from the effective implementation. J. Heskett ’s "service-profit chain" model has been used in order to understand the relationships between profitability of a service organisation with customer satisfaction and loyalty and the outcomes
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SERVICE SECTOR AND ROLE OF HUMAN RESOURCE MANAGER IN SERVICE SECTOR INTRODUCTION TO SERVICE SECTOR The service sector or service industry is those sector or industry that is excluded from primary sector and secondary sector. This sector deals in ’intangible goods’ The service sector consists of the "soft" parts of the economy‚ i.e. activities where people offer their knowledge and time to improve productivity‚ performance‚ potential‚ and sustainability. The basic characteristic of this
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tourism industry in the service sector. This report is going to focus upon the tourism industry within the service sector‚ looking at‚ the tourism product‚ the business operations cycle‚ the service concept‚ and then the idea of the service concept will be applied to the tourist attraction Alton towers. Section 1 : The key differences between a tourism product and a manufactured product. The tourism product is defined by many as an intangible product to the customer‚ a service/ experience the customer
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UNIT 1 OCR HEALTH AND SOCIAL CARE LEVEL 3 TASK 1 How to promote service users rights and Responsibilities In care settings the term quality practice is used to describe the promotion of service users` rights‚ which are essentially the same rights that are afforded to everyone else‚ such as the right to marry and freedom of expression; Care workers must actively promote the rights of service users in order to maintain quality practice. One of the toughest things is to balance out rights and
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El Cid‚ born in 1043 and dead by 1099‚ was a Castilian nobleman known for his military prowess. His life‚ defined by ever-evolving allegiances‚ reveals the chaotic state of Iberia during the second half of the eleventh century. The Taifa kingdoms—the successors of the Caliphate of Córdoba—divided Muslim rule‚ allowing Christian kingdoms to start achieving military success. This weakness resulted in the Taifas calling on the Almoravids from Morocco for military aid. While the Almoravids heeded the
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Primary Data Identify the needs of the person who uses services – relate this to PIES AO4 – A3 How does the Derby Health Service meet the needs of Sophie? Individual service users have a range of needs‚ which must be met‚ including physical‚ intellectual‚ emotional ad social needs. In my case study‚ a care worker‚ a nurse and a doctor who in turn identified Sophie’s range of needs carried out Sophie’s care assessment. They then developed a plan to meet Sophie’s needs. This next section covers
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