M09/5/MATHL/HP1/ENG/TZ2/XX 22097205 mathematics higher level PaPer 1 Thursday 7 May 2009 (afternoon) 2 hours iNsTrucTioNs To cANdidATEs Write your session number in the boxes above. do not open this examination paper until instructed to do so. You are not permitted access to any calculator for this paper. section A: answer all of section A in the spaces provided. section B: answer all of section B on the answer sheets provided. Write your session number on each answer sheet‚ and attach them
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Oral interview SHC 31 2.2 Describe the factors to consider when promoting effective communication: ➢ The method of communication ➢ Environment (it depends with whom we are having the conversation) ➢ Proximity‚ orientation and posture (distance that we allow and take in consideration the cultural differences) SHC 31 3.1 Explain how people from different backgrounds may use and/or interpret communications method in different ways ➢ Different culture ➢ Different way
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[pic] PENYERAHAN DAN PENILAIAN TUGASAN ASSIGNMENT SUBMISSION AND ASSESSMENT ____________________________________________________________ _____________ BDPP1103 PENGANTAR PENGURUSAN / INTRODUCTORY MANAGEMENT JANUARI/JANUARY 2011 ____________________________________________________________ _____________ ARAHAN KEPADA PELAJAR / INSTRUCTIONS TO STUDENTS 1. Tugasan ini mengandungi SATU (1) soalan sahaja yang disediakan dalam bahasa modul bercetak kursus ini. / This assignment contains
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ASM 34 Administer medication to individuals and monitor effects (0/1)1.1 identify current legislation‚ guidelines policies and protocols relevant to the administration of medication (0/1)2.1 describe common types of medication including their effects and potential side-effects (0/1)2.2 identify medication which demands the measurement of specific physiological measurements (0/1)2.3 describe the common adverse reactions to medication‚ how each can be recognised and the appropriate action(s) required
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Unit 9 – Tasks- CHCCSL506A Apply counselling therapies to address a range of client issues TASK 9 Cognitive Behavioural Therapy and Stress Management. Georgina is a ‘stress head’. Her mother was one‚ her grandmother was one and to cope with the over concern about so many issues the men in her family have become passive. The women tend to label them ‘useless’. You have taken a thorough history for Georgina but have decided that rather than her issue being ‘useless men in the workplace stressing
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Assessment Date/s Time/s The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective Demonstrate the skills and knowledge to manage the integration of business ethics in human resources practice. Assessment description Develop a code of conduct and answer a series of questions to demonstrate
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Case study – ABC Chemicals ABC Chemicals is a medium-sized chemical distributor located at the rear of a large metropolitan shopping precinct. ABC Chemicals purchase large quantities of cleaning chemicals. These are delivered in 205 litre drums and include solvents‚ acids and other corrosives‚ and detergents. These products are decanted by ABC Chemicals’ staff into retail size containers (not exceeding 30 litres/ kilograms)‚ re-labelled and shipped in company badged delivery vehicles to
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The key to good Customer Service Manager is building good relationships with your customers. Thanking the customer and promoting a positive‚ helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more. To ensure you provide the best customer service: know what your customers consider to be good customer service take the time to find out customers’ expectations follow up on both positive and negative feedback
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Assignment 301 Task A 1. Indetify 4 different reasons why people communicate Communication is essential in our job‚ as it is the basic of all relationships. We have to be able to communicate with service users to gain information‚ which will help us provide best service possible. People choose to communicate for different reasons eg: - to express needs : service user asking for a cup of tea. - to share ideas and information : passing essential information to members of staff and
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final mark. You are required to give your answers to PART A and PART B in the CIM answer book provided. DO NOT repeat the task in your answer‚ but show clearly the number of the task attempted on the appropriate pages of the answer book. Please start a new page for your answers to PART B. You will be given a clean copy of the case study on the day of the examination. Your written analyses of the case study must include your CIM membership number on each page and should not exceed FOUR A4 sides. The written
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