Candidate Name: Haney Noor Haree Unit Title: Principles of supporting business events Unit: 5 1.1 Describe the range of support activities that may be required when organising a business event Business events take place for a number of different reasons. They range from business parties of celebration‚ to advertising events and company training days or annual network conference meetings. Whatever business event takes place with your organisation‚ it is important that you support the event as
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Customer Relationship Management Report Ritz Carlton Table of Contents Title Page Introduction ----------------------------------------------------------------------------- 3 Literature Review----------------------------------------------------------------------- 3 Methodology------------------------------------------------------------------------------ 4 Critical Analysis------
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CASE: 1 Olympic Rent-a-car U.S.: Customer loyalty battles Company Name: Olympic Car Rental Co. Characters: Laura Walkins(VP-Marketing) ‚ Andy Kim(Manager CRP)‚Seth Bergman(Senior Financial Analyst)‚Eva Chan(Southwest regional Manager Sales)‚ Marvin Fleming(OM)‚ Sriny Vajarain‚Jorge Martinez & Amy Mckeever( Franichisee operators). Theme of Case: One of the competitor company named “Enterpise Car Rental Co.”-the biggest player in the market has announced an attractive custom loyalty program. This
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PT1420 - Unit 2 Homework and Lab Assignment Unit 2 Assignment 1: Homework (material from Chapter 2of your text book) 1.) What is pseudocode? An informal language used to develop a programs design 2.) Computer programs typically perform what 3 steps. Input‚ Processing‚ and Output 3.) What 2 things must you normally specify in a variable declaration. Variable name and data type 4.) Write assignment statements that perform the following operations with the variables a‚ b‚ and c: a. Adds 2 to a and
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every department of Tesco there is a manager who monitors the performance of staff to see if they are putting in their best and are doing what they have been told to do. Or if they have been set any targets‚ have there targets been completed. Relationship with other department in Tesco is that they get along very well. The managers of each department report about how each department is doing and if the store is doing good. At Tesco they have an establishment of a good working ethic and professional
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Name: Date: 10/12/13 Instructor’s Name: Patricia ONeill Assignment: HUMA215 Individual Project Unit 1 Title: Compare/Contrast Greek and Roman Cultures Assignment: Part 1: Fill in the below table with both similarities and differences of the Greek and Roman cultures. Indicate if you are describing a similarity or a difference. If you are describing a similarity then place your research information under both the Greek and Roman culture. If you are describing a difference list
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E1: Describe three different types of settings which provide care and education for children in your area. Bracebridge Infant and Nursery School: This is a statutory school set up and funded by the government. The governors within the school have a key role in managing the finances‚ recruitment and ensuring Bracebridge Infant and Nursery School provide a high level of education for all it ’s pupils. The school encourages academic‚ social and emotional development. Our Lady of Lincoln Catholic
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BUSINESS ADMINISTRATION LEVEL 2 - TECHNICAL CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different features of telephone systems and how to use them.• Call holding- places a caller on hold so you can undergo another duty. This could be to find paperwork‚ find client/customer details‚ retrieve information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when
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Unit 301 Understanding roles‚ responsibilities and relationships in education and training The aim of this assignment is to show an understanding of the roles and responsibilities of the teacher and the relationships between the different professional bodies in the education and training environment. This will be done by exploring the teaching role and responsibilities within education and training. Ways in which to maintain a safe and supportive environment will be explained. It will also be necessary
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Business Administration-MBA Semester 4 MK0006 – Services Marketing and Customer Relationship Management - 2 Credits (Book ID: xxxxxxx) Assignment Set- 1 (30 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 a. What do you mean by physical evidence in services? Give examples. (5 marks) b. Write a note on service development. (5 marks) Q.2 a. Briefly explain the terms “customer expectation” and “customer perception”. (6 marks) b. What are the different bases for segmentation
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