Understanding customer needs As an HR practitioner it is important to indentify the needs of customers and prioritise the needs of each. Three examples of different customer and a need for each: 1. An employee enquiring about their holiday entitlement for the next holiday year 2. Payroll department require new employee details the day before the cut off period 3. Manager who requires the sickness absence report for an employee who has triggered a disciplinary hearing scheduled for
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Developing Learning & Development Activities Training Plan The purpose of my training session was to equip delegates with the right skills and knowledge to understand the changes auto-enrolment brings and what they need to communicate to their employees. Prior to my training session I emailed the learners to gage their existing knowledge on auto enrolment. There was a mix in responses with a couple of people saying their knowledge was around 3 on a scale of 1 to 10‚ a few sitting on the fence
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Problem Analysis and Design Input/Output Input(s) Output(s) Mouse: Clicking the squares button to put X or O Clicking the button reset to restart the game Clicking the button for high scores (if added) Keyboard: Entering name for high scores (if added) Monitor: Buttons for squares and symbol Button for restart Present score Visual tic tac toe Button for how to play Game Layout Main Screen *500 X 500 Applet Player
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Finance | | | | | | | | | | Course Project - Part 1 - Task 1: Assessing loan options for AirJet Best Parts‚ Inc. | | | | | | | | | | | | | | | | Question 1: | APR (given) | EAR (calc) | | 2nd ICONV | | | | | | National First | 3.25 + 6.75 = 10% | 10.25 | | NOM = 10% | | | | | | | | | | C/Y = 2 (semiannual) | | | | | | | | | | EFF = 10.2500 | | | | | | | | | | | | | | | | | | | | | | | | | | Regions Best
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The CIPD HR Profession Map and its application to the role of Recruitment Administrator The CIPD HR Profession Map The CIPD HR Profession Map is a thorough overview of how HR operates and what value it has for organisations. The CIPD HR Profession Map describes what HR people do and deliver across every aspect and specialism of the profession and specifies knowledge‚ skills and behaviours required to be effective and successful in a HR role. The HR Profession Map consists of 3 main components:
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Kim Witten Course Project Part I Task 1 1. National First (Prime rate is 3.25%) +6.75% = 10% Semiannually EAR = (1+.10/2) ^2 – 1 which is 10.25 Regions Best Rate is 13.17% Monthly EAR = (1+.1317/12) ^12 – 1 which is 13.99 2. I think that between National First and Regions Best that National first offers the lower rate after computing the EAR. National first is also only compounded semiannually making it lower then Regions Best. The only thing I worry about it the prime rate changing
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UNIT 2 WEEK 2 CUSTOMER SERVICE HR Meeting user needs “Schneider” Main components – Service level agreement‚ Stakeholder‚ Service quality‚ Service needs. Top down “Culture” unconditional positive regard‚ good service climate – training. What do management do to achieve this – reward‚ incentives Managing customper expectations – exceeding customers expectations Timeliness‚ consistent levels of support. Rewards / pros / cons – debate. Schneider – management should focus on service quality
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Interview Questions for the post of: HR Officer (HR5002) 24 hours per week – Permanent Open the interview by introducing yourself giving your name and job role. Do the same for the other panel members and explain their role within the interview today. Give a brief over view of the company. 1/ What attracted you to this role? 2/ In your previous HR role‚ what were your main responsibilities? 3/ Can you give an example of how you prioritise your workload. 4/ Can you give an example of a training
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use University of Technology Sydney‚ 2015 9-110-027 REV: AUGUST 8‚ 2011 V. G. NARAYANAN LISA BREM Tra answorrld Auto Partss (A)1 It was an unussually cool an nd foggy mo orning in the summer of 22009‚ but Ellen Bright‚ CE EO of Transsworld Auto Parts (TAP)‚ was too preo occupied to n notice the weeather. She w was focused o on the two balanced b scorecards beforee her. One‚ frrom the luxurry division‚ sshowed stron ng financial reesults; whilee the other‚ from the econo omy division‚‚ reported
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functions. We will learn about the brain in the three-part model. We’ll first look at the hindbrain. The hindbrain is located where the spinal cord goes into the cranium. The first area that we see if the medulla. It is the swelling at the tip of the spinal cord. It is concerned with all of our automatic functioning‚ such as breathing‚ heart rate and swallowing. We do not have to think about these things‚ they happen automatically. Inside the medulla is a part called the reticulum activation system. It is
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