This document consists of 8 printed pages. Answer ALL questions. Question 1 Car population and pollution Extract 1: Road pricing makes good economic sense. But voters hate it Britain’s sclerotic roads learned that the recent global financial catastrophe had slightly improved their lives: traffic volume has fallen by about 3% since the start of the recession. But the Confederation of British Industry (CBI)‚ warned drivers that it would not last: traffic has risen remorselessly and a
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Understanding customer needs As an HR practitioner it is important to indentify the needs of customers and prioritise the needs of each. Three examples of different customer and a need for each: 1. An employee enquiring about their holiday entitlement for the next holiday year 2. Payroll department require new employee details the day before the cut off period 3. Manager who requires the sickness absence report for an employee who has triggered a disciplinary hearing scheduled for
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For the exclusive use of P. Isautier Harvard Business School 9-899-003 Rev. August 3‚ 1999 Amazon.com—Going Public Joy Covey‚ chief financial officer of online bookseller Amazon.com‚ settled into her airline seat and opened the day’s Financial Times as her plane pulled back from its gate at London’s Heathrow airport. It was April 30‚ 1997‚ and Covey and Jeff Bezos‚ Amazon.com’s founder and CEO‚ had just completed the European leg of Amazon.com’s “road show.” Over the past three days‚
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Management as an Activity * Management as a Discipline * Management as a Group * Management as a Science * Management as an Art * Management as a Profession * Features of Management * ------------------------------------------------- Levels of Management * Objectives of Management * Importance of Management * Management and Administration * Functions of Management * Co-ordination - Introduction * Co-ordination and Co-operation * Management Principles * Management Principles
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Strategies exist at a number of levels in an organisation. Taking Yahoo! again as an example‚ it is possible to distinguish at least three different levels of strategy. The top level is corporate-level strategy‚ concerned with the overall scope of an organisation and how value will be added to the different parts (business units) of the organisation. This could include issues of geographical coverage‚ diversity of products/services or business units‚ and how resources are to be allocated between
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Price levels of the textile products Although the production cost of textile products is normally low‚ the price of them may be cheap‚ but some may be very expensive. The price levels of the textile products in different area thus depend on what kinds of clothing are sold. So there are some differences in the price levels of the textile products sold in different area because the clothing sold are heterogeneous. Cheung Sha Wan Road The textile products sold in Cheung Sha Wan are mainly come from
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non-medicated wound dressings * At least 1 pair of disposable gloves * No tablets or medicines 1.5-Define an “infant” and a “child” for the purposes of first aid treatment An infant is classed as baby under the age of 12 months and a child is aged 1-5 years. 2.1-Demonstrate how to conduct a scene survey * Look for any danger * Assess the casualty * Shout for help * Use passers-by effectively * Begin first aid 4.3-Describe how to deal with an infant and a child who is experiencing
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Right in the middle of discussion about levels of thinking‚ I quickly chose evaluation as my level of thinking. I don’t know why but it just stood in my mind for a moment. Then after few days I started to contemplate again to what particular level of thinking do I really belong. I realized that I have already gone this far‚ and that would make me choose creativity as my thinking level. Being enrolled in the College of Information Technology helped me a lot to become the creative me. Why? Simply because
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convinced there are three‚ not just two‚ levels at Grand Central Station. Charley’s psychiatrist‚ and his friends‚ thinks his delusion is a “waking-dream wish fulfillment‚” and like his stamp collection‚ a temporary refuge from a world full of insecurity‚ fear‚ war‚ and worry. Charley explains that one evening while hurrying home‚ he decided to take the subway from Grand Central Station‚ and became lost. He eventually found himself on a strange third level with spittoons on the floor‚ oddly dressed
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Levels of Product and Service Product Name: Itel Mobile Phone (Model: IT 6700). Introduction: Product planners need to think about products and services on three levels. Each level adds more customer value. The most basic level is core benefit. At the second level‚ product planners must turn the core benefit into actual product. Finally‚ product planners must build an augmented product around the core benefit and actual product by offering additional consumer services and benefits. Now I discuss
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