Bibliography: Behan‚ S. 2010‚ Recruitment and Selection‚ EMAS Policy Crawford‚ N Marchington and Wilkinson‚ 2002 People Management and Development 2nd Edition London. Martin‚ M.‚ Whiting F. and Jackson T. 2006‚ Human Resource Practice. 5th Edition‚ London‚ CIPD Ulrich‚ D
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Understanding customer needs As an HR practitioner it is important to indentify the needs of customers and prioritise the needs of each. Three examples of different customer and a need for each: 1. An employee enquiring about their holiday entitlement for the next holiday year 2. Payroll department require new employee details the day before the cut off period 3. Manager who requires the sickness absence report for an employee who has triggered a disciplinary hearing scheduled for
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below: Activity 1 – The HR Profession Map Activity 2 – Providing Effective and Timely Service. Activity 3 – My Personal Development Plan. Activity 4 – Unit Feedback and Reflection. Activity 1 – The HR Profession Map This report covers outputs from the HR Profession Map for the role of the Training & Development Advisor at Next Distribution. The CIPD have developed the HR Map and this is split into 10 professional areas‚ 8 behaviours and 4 bands. Having reviewed the map I believe my role within
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Certificate in Human Resources Practice 2013/14 Student; Jason Hal (21303364) Assignment 2 Understanding Organisations and The Role of HR Tutor; Submission date; 4th December 2013 Venue: Darlington College Word Count: 2432 Contents 1. Introduction…………………………..............…………………………............4 2. Methodology…………………………………………………………..…...........5 2.1 Primary Research ..........................................................................
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Resources Profession Map (HRPM) was created to explain how HR adds value; it was designed by a collaboration of both specialist and generalists working in the UK and globally across private and public sectors. The HRPM was developed by the CIPD. The design of the HRPM is to be relevant and applicable to HR professionals operating anywhere in the world‚ all sectors and in organisations of any shape or size. It captures what skills are required for effective and successful HR. There are 4 bands which
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1. Introduction The briefing note is aimed to support a new manager to gain some understanding of the organisation in preparation for their start. Enterprise is a private sector organisation that has a current turnover of £1.1bn. Enterprise currently employ’s circa 17‚000 people including direct and DSP staff. 1.1 Enterprise is the UK’s largest dedicated maintenance and front-line service provider to the public sector and utility industry. 2. Company Analysis 2.1 Enterprise offers a wide range
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Interview Questions for the post of: HR Officer (HR5002) 24 hours per week – Permanent Open the interview by introducing yourself giving your name and job role. Do the same for the other panel members and explain their role within the interview today. Give a brief over view of the company. 1/ What attracted you to this role? 2/ In your previous HR role‚ what were your main responsibilities? 3/ Can you give an example of how you prioritise your workload. 4/ Can you give an example of a training
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Certificate in Human Resource Practice Assessed Coursework Cover Sheet Student Name : Gobinathan Gurunathan Organisation: YTL Cement Unit Title: Understanding Organizations and the Role of Human Resources Unit Code: 3HRC (HR) Coursework Component: Written Assignment Date of Submission: 15/10/2014 Total Word Count: 2139 words Hi‚ welcome to YTL Cement. Let me brief you a bit on YTL Cement. HISTORY‚ PURPOSE & GOALS YTL Cement began operations in 1996 in Bukit Sagu‚ Pahang. We have grown
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2013)Sainsbury and BAE Systems. The impact of which have also extended into the public sector namely the NHS. Bearing in mind that recently there have been major cutbacks from the government concerning the organization. According to the factsheet‚ (CIPD‚ 2014) employee engagement have is becoming more and more popular in contemporary management practices over the last decade. The state of which is mostly intrinsic to the person psychologically speaking and physical. Commitment‚ job satisfaction and
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http://bloghresources.blogspot.co.uk/2010/02/organisation-greatest-assets.html. Last accessed 10.04.13. Kevin Steffey. (2012). Role of HR in Achieving Business Goals. Available: http://salesjournal.com/2012/07/30/role-of-hr-in-achieving-business-goals/. Last accessed 10.04.13. Ruth Mayhew. (2013). Why Should HR & Line Managers Work Together?. Available: http://smallbusiness.chron.com/should-hr-line-managers-work-together-10377.html. Last accessed 10.04.13. [ 3 ]. The Times 100. (2013). about network rail. Available:
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