work it uses the 5 ‘S ’ philosophy to help its staff retrieve and manage papers in the most efficient and the smartest way. ICICI Bank was quick to understand that to be a leader it has to satisfy its customer needs‚ be it product or service. Simple aspects like a‚ well organized and systematic work place increases efficiency and brings about customer satisfaction. The 5 ‘S’ philosophy helps the staff to understand the importance of being organized at the work place. 5 ‘S’ Philosophy originates
Premium Customer service Sales Customer
E-Business Model Design‚ Classification‚ and Measurements Magali Dubosson-Torbay Alexander Osterwalder Yves Pigneur Executive Summary “Business model” is one of the latest buzzwords in the Internet and electronic business world. This article has the ambition to give this term a more rigorous content. The objective is threefold. The first objective is to propose a theoretical e-business model framework for doing business in the Internet era. The second is to propose a multidimensional classification-scheme
Premium Business model Strategic management Customer service
The airlines industry has historically been one of the most unprofitable industries. The reason can be explained when incorporating Michael Porter’s famous Five Forces Model. The threat of competition is Southwest Airlines Co. (NYSE: LUV) is an American low-cost airline based in Dallas‚ Texas‚ with its largest focus city at Las Vegas ’ McCarran International Airport. It is the largest airline in the United States by number of passengers carried domestically per year and (as of December 31‚ 2007)
Premium Southwest Airlines Airline
GN Resound Business Model; To appropriately recommend GN Resound on how to move forward with their decision making processes‚ it is important to understand the business-model as a whole. In particular the issue with retail – can be determined by once again clarifying how GN Resounds business model looks now and therefore be able to explain efficiently how their business model should look moving forward and which strategies GN should consider. To identify how GN Resounds business model is we have
Premium Marketing Retailing Sales
What types of companies are most likely to adopt cloud-based CRM software services? Why? With CRM and ERP‚ a business can be up and running with the software quickly which less need for in-house IT staff or high levels of technical skills‚ and things like security and upgrades are looked after by the vendor. This is because the difference between cloud and on-premise is that cloud-computing makes your software an operational expense rather than a capital spend. Some businesses prefer a capital
Premium Customer relationship management Customer service Cloud computing
Q 1.: What is unique about Zara’s business model? Zara has proved to be a maverick of its time it came at a time that the apparel industry was fragmented there was no integration‚ the costs incurred were enormous it was highly labor-intensive leading to outsourcing to save on costs and the business model prevalent was not proving to be highly successful as compared to the models of other industries. In came Zara and showed that strategic imperatives depended on how a retailer sought to create and
Premium Supply chain management Marketing Target market
Contents Current Scenario of the Indian IT Industry3 Challenges and opportunities3 Emerging Business Model in Indian IT Industry3 Tata Consultancy Services Limited5 Brief History5 Financial Data5 Business by Topography and Sectors5 Growth Strategy6 Chief clients list6 Infosys Limited7 Brief History7 Financial Data7 Business by topography and sectors7 Growth Strategy7 Infosys 1.08 Infosys 2.08 Infosys 3.08 Chief Clients8 Wipro Limited9 Brief History9 Financial
Premium Business process outsourcing Tata Group Revenue
Karl Held Laura Gallas Ben Midthun Riley Eichhorn Zipcar: Refining the Business Model The idea for Zipcar began in 1999 when Antje Danielson approached Robin Chase with her new idea for a start up – car sharing. Danielson had observed the concept of car sharing on a vacation in Germany‚ which she noted was a trend throughout Europe. Chase agreed to partner with Danielson and they began to develop their business plan and to seek funding for it. The entrepreneurial opportunity is definitely
Premium Automobile Zipcar
different types of business ownership‚ such as being a sole trader‚ in a partnership‚ franchises and limited companies. Sole Trader The advantages of being a sole trader are as follows; They are easy to set up – There are very few complicated forms to fill in and sole traders can set up and run a business almost immediately. They are easy to run – The owner can do what they want‚ when they want‚ without consulting with colleagues‚ as they are 100% in control of the business. Tax advantages
Free Types of companies Corporation Legal entities
Bharti Airtel: Business Model About Bharti Airtel: Bharti Airtel is the largest wireless service provider in the country‚ based on the number of customers as of March 31‚ 2010. After Zain acquisition‚ it has become one of the five largest mobile operators in the world. The combined entity has 180 million customers‚ $12.4 billion in combined revenues‚ and $4.7 billion in EBIDTA. Along with India‚ It has presence in Sri Lanka‚ Bangladesh and 15 African countries now. Bharti Airtel offers an integrated
Premium Telephone company Bharti Airtel Airtel