Cisco Systems Inc.: Implementing ERP come ride with us your cowboys: bill atkinson denisa kubricka edmond lui georg wittenburg iman sharif Company Background • Founded in 1984 by two Stanford computer scientists • Became publicly traded in 1990 • Primary product is “router” • By 1997‚ Cisco was ranked top five companies in return on revenues and ROA in Fortune 500 • In 1998‚ market capitalization was over $100 billion Markets • Cisco was a key infrastructure supplier for the “New
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Cisco Systems‚ Inc.: Implementing ERP Case Summary This case describes the deliberations‚ process‚ problems‚ solutions and outcome of Cisco Systems’ implementation of an Enterprise Resource Planning (ERP) system. In 1993‚ Pete Solvik‚ Cisco Systems CIO‚ was convinced that the company needed to move away from its UNIX-based software package in order to prepare the company for growth. Initially‚ he was inclined not to consider an ERP implementation‚ concerned about the overall costs and scope
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Cisco ERP implementation Cisco Systems Cases Cisco Systems is one the most important successful cases on an ERP implement with the internet and since then it has added substantial CRM capabilities for customer service and an extensive portal for internal and customer-oriented knowledge management. Even with its lead‚ the company never rests: It recently went through another round of reengineering key processes to make better use of available technology. Cisco the company
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Cisco Systems‚ Inc.: Implementing ERP Introduction Cisco Systems Inc. was founded in 1984 by two of Stanford University’s computer scientists. In 1990‚ a matter of just six years from the start-up date‚ Cisco became publically traded. With the massive growth of Internet Technologies‚ demand for Cisco products increased dramatically‚ resulting in Cisco dominating the marketplace. The contributing factor to Cisco’s dominating presence in the market is due to the company’s primary product‚ the “router”
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Table of Contents Introduction 2 ERP Implementation Process 3 Implementation Obstacles 8 Implementation Success Level Analysis 9 Suggestions for Improvement 10 Conclusion 10 References 12 Appendix 14 Introduction To be successful in today’s competitive and continuous evolving information technology (IT) market companies must be able to utilise their skills‚ information and knowledge to the highest efficiency level possible. Utilisation of and control
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1. Cisco suffered from inertia when an attempt was made to engage business management in selecting software for their individual areas‚ and/or agreeing to participate in the ERP implementation project. List and explain reasons why management would hesitate to become engaged in the IT process/project. Below are reasons Cisco hesitated to take on an ERP project: a) Fear of decentralization b) Fear of “mega-projects” that ERP implementation often becomes c) Disruption to the business d) Need for
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Cisco Systems‚ Inc.: Implementing ERP - Himabindu Donga At the start of the case‚ Cisco’s information systems are failing‚ yet no one steps forward to lead the effort to replace them. Why is this? Why were no managers eager to take on this project? The managers at Cisco were apprehensive about the risk involved in converting the existing legacy systems with ERP systems. They were worried because they thought that the implementation of ERP systems would turn out to be a “mega project†consuming
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usual business processes in spite of implementation taking off will continue. For this size of a conversion the newly hired Project Manager will not only need to have highly technical skills but also have strong communication and organizational skills as well. I imagine this is quite an undertaking‚ without knowledge of the number of users involved‚ this project could end even before it begins if the candidate’s communication and highly organized skills are not taken into account. I
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implementing ERP when the company encountered a major shutdown for two days. One reason the project became successful was because of internal recruiting. The team consisted of the best business people. The company just did not rely on IT department‚ instead IT and business people worked together to meet the core objectives. The estimated costs and time to complete to the project matched closely with the initial estimation which is a key attribute of a project. Another competitive advantage Cisco had was
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planning to be more flexible and modify of its requirements which is in its turn decided to implement the SAP enterprise resources planning system (ERP) on operation business unit (OBU) and in my point of view the step that
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