"Cisco systems building and sustaining a customer centric culture" Essays and Research Papers

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    In view of comparing the various accounting parameters of Cisco and Juniper‚ financial statements for the fiscal year 2006 are used for both the companies.  Stock Options grants: Both the Companies have adopted the Statement of financial accounting standards No. 123 (revised 2004) SFAS 123(R). This standard requires the measurement and recognition of compensation expense for all share based payment awards made to employees and directors including employee stock options and employee stock

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    Customer Centricity

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    http://jsr.sagepub.com Journal of Service Research DOI: 10.1177/1094670506294666 Journal of Service Research 2006; 9; 113 Denish Shah‚ Roland T. Rust‚ A. Parasuraman‚ Richard Staelin and George S. Day The Path to Customer Centricity http://jsr.sagepub.com/cgi/content/abstract/9/2/113 The online version of this article can be found at: Published by: http://www.sagepublications.com On behalf of: Center for Excellence in Service‚ University of Maryland Additional services and information

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    Personal Assignment 3 Case Study Cisco Systems‚ Inc: Implementing ERP Case: Cisco Systems‚ Inc. Implementing ERP‚ 9-699-022 Reading: Thomas H. Davenport‚ “Putting the Enterprise into the Enterprise System‚” Harvard Business Review (July-August 1998): Reprint 98401 Putting the Enterprise into the Enterprise System by Thomas H. Davenport Enterprise systems appear to be a dream come true. These commercial software packages promise the seamless integration of all the information flowing through

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    Individual Case Write Up - Cisco 1. What is an ERP system? What does it do? Enterprise Resource Planning systems are integrated software applications that assimilate internal and external information that is required to manage an organization efficiently and effectively. The system encompasses finance‚ accounting‚ manufacturing‚ sales‚ service‚ and customer relationship management and automates these activities with a unified software system. The main purpose of an ERP system is to facilitate the

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    Carissa M. DeLeone ©T&G Novelty Co; Carissa DeLeone. 2012‚ December. All Rights Reserved Any duplicated of this article is subject to punishment by law. U.S. HISTORY COURSES; A LESSON IN WHITE-CENTRIC PROPAGANDA While I sit in my US History college course‚ the only thing I am indebted about is the academically stimulating Professor‚ who sanctions quality analytical dialogue. If I was required to sit through this class‚ accepting the fabrications and omissions of the materials‚ I would

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    Executive Summary The purpose of this case report is to analyze Cisco Systems in terms of its successful factors and current issues. The paper will discuss the current market situation‚ including a S.W.O.T. analysis (strengths‚ weaknesses‚ opportunities‚ threats) as well as some overall objectives and issues regarding to Cisco products. It also comments the implications of the problems in terms of management‚ the marketing mix‚ and competition in further detail. Formulation and evaluation of alternatives

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    ARTICLE IN PRESS Int. J. Production Economics 92 (2004) 113–124 Supply chain coordination in buyer centric B2B electronic markets Charles X. Wanga‚*‚ Michel Benarochb a School of Management‚ State University of New York at Buffalo‚ Buffalo‚ NY 14260‚ USA b School of Management‚ Syracuse University‚ Syracuse‚ NY 13210‚ USA Received 1 September 2002; accepted 1 September 2003 Abstract While over the past 4 years more than 1000 B2B electronic markets that cater to a wide spectrum of industries

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    The Customer relationship management (CRM) is about the management of the clientele‚ their records and their relation and to use this data to further develop the customer relation policies and management decisions. Basically the CRM is the integration of people‚ technology and the business process in the quest to protect the existing clientele and provide the pragmatic opportunities to further enhance the circle of satisfied and loyal customers. The CRM is the catalyst that provides useful help

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    Cisco Meraki Case Study

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    Cisco Meraki products are leader in cloud-managed and cloud-based solutions in the last decade. They provide a high level of security with the two-factor authentication method as well as out-of-band architecture (with HIPAA/PCI compliant). Besides‚ Cisco Meraki devices are trustworthy in terms of the reliability (99.99% on SLA) and the implemented Available Redundant Architecture. The various security tools to prevent from unusual outsider activities and security assurance regarding backup and storage

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    2010237958 Programme code : AP226 Faculty : Faculty of Architecture‚ Planning and Surveying Dissertation tittle : The Acceptance of Industrialized Building System (IBS) for The Construction of Residential Buildings in Sarawak Signature of author : Date : 20 July 2012 ABSTRACT Industrialized Building System (IBS) is defined as products‚ systems and techniques used in making construction less labour-oriented‚ faster as well as quality controlled. It was introduced to Malaysia to solve issues

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