Cisco SCRM in Action: 2011 Tohoku Earthquake Executive Summary According to Taiwan’s record‚ 2011 Tohoku Earthquake was also known as 311 earthquakes‚ which caused heavy attacked in Japan in 2011. It was the most powerful known earthquake to have hit in Japan‚ and the fifth powerful earthquake in the world since modern record maintenance began in 1900. Actually‚ Tohoku was not the first earthquake that impact Cisco’s processes in Japan. The company’s business continuity plan (BCP) and its Supply
Premium Management Supply chain Supply chain management
appropriate analysis pertaining the operational challenges faced by Cisco Systems‚ an Internet networking icon in their business environment towards achieving their strategic goals. The analysis would include suitable recommendations to manage these challenges based upon concepts and theories from the planning and organizing component with attention to management by objectives and information systems. Cisco is a renowned company possessing one of the biggest market capitalizations
Premium Management Organizational structure
Cisco Systems Inc.: Implementing ERP come ride with us your cowboys: bill atkinson denisa kubricka edmond lui georg wittenburg iman sharif Company Background • Founded in 1984 by two Stanford computer scientists • Became publicly traded in 1990 • Primary product is “router” • By 1997‚ Cisco was ranked top five companies in return on revenues and ROA in Fortune 500 • In 1998‚ market capitalization was over $100 billion Markets • Cisco was a key infrastructure supplier for the “New
Premium Oracle Corporation Project management Cisco Systems
The Customer Queuing Systems Luis A. Alvarado Business 425 Instructor Dr. Bates March 17‚ 2012 Abstract In this essay‚ two companies will be identified and described on how they utilize a queuing system. Only two of the four most basic waiting line structures will be discussed: single-server and multiple-server waiting lines. Since waiting is an integral part of many service related operations‚ it is an important area of analysis. Each queue system has its advantages and
Premium Service system Customer service Service
CHAPTER 13 Implementing Strategy in Companies That Compete Across Industries and Countries CLOSING CASE cisco systems develops a collaborative approch to organizing Cisco Systems‚ famous for developing the routers and switches in which the Internet is built‚ is faced with reexamining its organizing approach in order to improve how its teams and divisions work together. Despite still making billions in revenues‚ John Chambers‚ CEO‚ recognized that his mechanistic approach would not be enough
Premium Cisco Systems Router Decision theory
for Building Relationships Your first strategy to building a strong customer relationship could be to make every customer interaction count. Don’t take a single customer for granted. Each and every interaction with a customer is a gift and should be valued. You can achieve that by setting up a focus group made up of loyal customers. A focus group can be a vital tool to getting into the mind of your customers and knowing their needs. Another strategy is to really listen to customers. Even
Premium Marketing Positive psychology Value investing
Culture Building Relationships Strategy Gregory (2008) states that‚ “to sustain a professional learning community‚ job embedded learning must be an ongoing activity” (pg. 11). I read a quote that says‚ “If you dare to teach‚ then you must dare to learn” (Anonymous). Alike students as learners‚ teachers as learners benefit from multiple opportunities to learn. Those opportunities are created when teachers are afforded the time‚ space‚ structures‚ and support to
Premium Education Learning Teacher
start of the case‚ Cisco’s information systems are failing‚ yet no one steps forward to lead the effort to replace them. Why is this? Why were no managers eager to take on this project? Why is this? When Peter Solvik joined Cisco in January 1993 as the company’s CIO‚ Cisco was a $500 million company running a UNIX-based software package to support its core transaction processing‚ including financial‚ manufacturing‚ and order entry systems. At that time‚ Cisco was experiencing significant growth.
Premium Management Enterprise resource planning Project management
Technology Case Solutions Cisco Systems: Managing the Go-to-Market Evolution 1) How have Cisco’s channels evolved in the last 10-15 years? Why have they evolved that way? Ans# In the last five years‚ there has been a marked shift in Cisco’s channel strategy. Rather than being purely focused on the volume of business that a channel does with the vendor‚ it is now paying great attention to the value of the business that the channel does. The focus is therefore no longer pure ly on point product
Premium Marketing
1. Executive Summary of the Case This case study goes through the evolution of IT governance at Cisco and the related project management. This case is a classic example of the result of a decentralized governance of business units. What happened to CISCO due to the decentralized governance‚ how the business processes were modified to overcome the chaos created by the decentralized governance and how the employees and management reacted to this change in CISCO’s business governance? This case clearly
Premium Management Strategic management Marketing