Quality Function Deployment: ■ To provide customer input at the product design stage ■ The process results in a matrix‚ referred to as a “house of quality” for a particular product that relates customer attributes to engineering characteristics. ■ The central idea of QFD is the belief that products should be designed to reflect the customers’ desires and tastes ■ The house of quality provides a framework for translating customer satisfaction into identifiable and measurable
Premium Service system Customer service Multiplication
silent action is paralleled in Charles Dickens novel‚ A Tale of Two Cities. Dickens speaks of a woodman‚ personified as fate‚ and a farmer‚ who is used to picture death‚ working silently but purposefully towards the French Revolution‚ getting ready wood for scaffolds‚ guillotines and tumbrels. As well as portraying the silent nature of drowning‚ Dickens also uses this motif to bring out another aspect of the revolution. In A Tale of Two Cities‚ Dickens uses the motif of drowning to portray the stages
Free A Tale of Two Cities Charles Dickens
file sharing can actually be a benefit to them. With the introduction of Napster to the Internet in the late nineties‚ the floodgates were opened. Now‚ people could log on to Napster or other P2P networks (networks enabling computers to connect directly to each other using specialized software to locate and trade digital files) to get high quality recordings their favorite music (Music United 1). Frustrated with the high prices of CDs‚ many people turned to this new technology as a way to get more
Premium File sharing Peer-to-peer
techniques‚ namely Quality Function Deployment (QFD) and Value Engineering (VE)‚ has been focused with a case study. In this case study‚ QFD-TC (Target Costing) methodology has been executed in a SME (Small and medium enterprises) and it is showed that‚ integrating target costing with QFD and VE techniques is highly effective on managing the costs of product and overall production process. Introduction / Motivation In today’s world‚ customers demand increased functionality and quality with lower prices
Premium Costs Cost Quality function deployment
yment |11 |QUALITY | | |FUNCTION DEPLOYMENT (QFD) | INTRODUCTION Dr. Mizuno‚ professor emeritus of the Tokyo Institute of Technology‚ is credited with initiating the quality function deployment (QFD) system. The first application of QFD was at Mitsubishi‚ Heavy Industries‚ Ltd.‚ in the Kobe Shipyard
Premium Quality function deployment Requirements analysis Quality control
2. What are some of the factors that contribute to the increase of crime in cites? Give specific reasons and examples to support your answer. It is a common fact that crime rates are rapidly increasing in cities. It is important to recognize that this is mainly due to a more significant rural exodus: The increase of population in these urban areas. Therefore‚ the presence of slums‚ ghettos and impoverished neighbourhoods. These increasing crime rates appear to be more obvious amongst the youth
Premium Crime Juvenile delinquency Poverty
Characteristics of Quality Function Deployment 1. Quality function deployment (QFD) is a “method to transform user demands into design quality‚ to deploy the functions forming quality‚ and to deploy methods for achieving the design quality into subsystems and component parts‚ and ultimately to specific elements of the manufacturing process.”‚ as described by Dr. Yoji Akao‚ who originally developed QFD in Japan in 1966‚ when the author combined his work in quality assurance and quality control points
Premium Quality function deployment
Quality Function Deployment of Custom Orientation Stabilization Integrated Systems September 23‚ 2012 ABSTRACT The purpose of this paper is to present a description of the Quality Function Deployment (QFD) process with respect to the development of an alternative means of multi-axis orientation stabilization. The intention is to discuss the quality control process of choosing the "best" components for the system‚ and meeting customer requirements before‚ during‚ and after
Premium Requirements analysis Quality function deployment Quality control
TIM 105: MOT I: Homework 5: Quality Function Deployment (QFD) / House of Quality (HOQ)‚ FAST ------------------------------------------------------------------------------------------------------------ Reading: U&E‚ PD&D‚ 4th Edition‚ Chapters 4 (Identifying Customer Needs); Chapter 5 (Product Specifications); Chapter 6 (Concept Generation)‚ Chapter 16 (Managing Projects) ------------------------------------------------------------------------------------------------------------ Homework Problems
Premium Project management Decision theory Engineering
process which can be used in gross production for a very wide range of parts for automotive industry‚ aircraft industry and ship-building industry. Improving the casting process is of a great importance for researchers and engineers‚ because‚ by this process‚ can be manufactured very complex parts having very high engineering characteristics which cannot be obtained by other processes. Quality planning of each process represents an important activity in assuring the unimproved quality of the final
Premium Requirements analysis Customer Quality function deployment