with practical scenario. It was to help us to understand the basics of Operational design and process analysis as well as apply those concepts in reality. To gather a more hands-on experience‚ we conducted process analysis on the process followed by Citibank‚ N.A. to provide pay link service to its customers. 1.2 Goal of the Project: The goal of this project was to analyze the efficiency of the current process and to recommend a suitable process to give a smother service to the clients. 1.3 Scope
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Citigroup’s 2001 annual report provided an extremely optimistic view on the company’s strengths in investment banking activities. The privatization of state-owned enterprises (SOE) in China has provided an investment opportunity for Citigroup. Citibank‚ a branch of Citigroup‚ has developed a strategy for targeting strong SOEs by identifying 10 industries that will develop the fastest in a country and targeting profitable companies within those industries. Companies are chosen not only by their
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Number: 0023452830 www.citibankonline.com March 21‚ 2014 RAHEEM PROCTOR 3537 BON AIRE DR MONROE‚ LA 71203 Dear Raheem Proctor‚ Why We’re Writing to you This Is the Information We Need Thank you for your recent request to open a new Citibank account. We are in the process of completing your account application‚ however the application we have received is incomplete. We’ll need the additional documents listed below to complete the process. l l Here’s What You Need to Do Here’s
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CASE ANALYSIS QUESTIONS Barclays: Matt Barrett’s Journey-Wining Hearts and Minds 1. Perform a STEEP analysis to understand the general environment facing Barclays. How will Barclays be affected by external factors? In particular‚ what will the effect of globalization be in terms of threats and opportunities? 2. Use Porter’s Five Forces Model to analyze the retail financial services industry. Given this analysis‚ is the industry attractive or unattractive? 3. What are the
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Implementation MGT 578 February 25‚ 2006 Citigroup in Post-WTO China Analysis Introduction Citibank‚ part of Citigroup‚ was one of the first foreign banks that entered China over a century ago (1902) and hence has a long history of goodwill in the country. Before China ’s entry into the World Trade Organization there were significant limitations on the scope of foreign businesses. As a result‚ Citibank was only permitted to participate in limited corporate banking services and in limited Chinese
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Citigroup ’s Industry Analysis 1. High Rivalry among Banking Companies The competition in banking industry is very high. There are many banks around the world. Although Citibank is the second largest financial services firm‚ the slow growth rate still affects it. Moreover‚ banking industry hardly has differentiation strategy. Whenever one bank comes out with our new product or service‚ it can not stand for long period as other banks will follow its products and services. In addition‚ customers
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January 2008] Bournemouth University (n.d.) Brand Positioning [Online] available from [19 February 2008] CitiBank (2008) About Us [online] available from [28 January 2008] Citibank (2008) CitiBusiness Card [online] available from [28 January 2008] CitiBank (n.d.) Citibank Business/Corporate Gold Card Application Form [online] available from [9 February 2008] Citibank Singapore Ltd (2008) Citibank Rewards 2007/2008 [online] available from [11 February] N Ravindran (2008) The Lure of Plastic Gold and
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a product-Pepsi. In this report‚ the purpose was compared and contrasted which 4Ps is better to the Pepsi and wanted more people to buy it. The thesis was compare and contrasts the Pepsi with the competitor - Coca Cola. So the report needed find some information and interview some people. The key finding was that SWOT and 4Ps is very important to the product. And the key conclusion and recommendation was the first 4Ps is better than the second one. 1.0 Introduction 2.1 State the objectives
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The Pantawid Pamilyang Pilipino Program Pantawid Pamilyang Pilipino Program is a human development program of the national government that invests in the health and education of poor households‚ particularly of children aged 0-14 years old. Patterned after the conditional cash transfer scheme implemented in other developing countries‚ the Pantawid Pamilya provides cash grants to beneficiaries provided that they comply with the set of conditions required by the program. Pantawid
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In this study‚ CMAT (Customer Management Assessment Tool) model is used which encompasses all the essential elements of practical customer relationship management. Data is collected through questionnaires from the three major banks (HBL‚ MCB‚ and Citibank) of Pakistan. The evidence supports that CRM is gradually being practiced in studied banks; however the true spirit of CRM is still needed to be on the active agenda of the banking sector in Pakistan. This study contributes to the financial services
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