implementation and funding for projects normally developed from the strategic plan. An operational plan should contain indicators to measure progress and performance. When written an operational plan will be defined by the following questions - Where are we now? - Where do we want to be? - How do we get there? - How do we measure our performance? Operational plans also comprise responsibility‚ allocation and contingency for variation. Contingency planning is the development of alternative plans
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As depicted in figure 2‚ the balanced scorecards would reflect the strategy of the organisation in a manner that can be translated easily to all stakeholders within the organisation. (Kaplan‚ 1992) states that organisations need to align the recognition and rewards of their employees to the entire balanced scorecard. Levi Strauss would need to review the incentives of the employees from cash flow focus to the balanced scorecard described above. Once the linking of objectives to critical success factors
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A Balanced Scorecard for General Practice Andrew Ridley Director of Primary and Community Care Commissioning Tower Hamlets PCT Overview • Why a BSC ? • How was it developed ? • What’s in it ? • How is it being implemented ? • Barriers and issues • Improvements delivered as a result ? • What next ? Why a BSC ? • A Focus on our role as Commissioner • Variation in quality between practices • Are the poor always poor ‚ or the good really always good ? • Support a move from anecdote to transparent
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A lecture review on Citibank Increases Customer Loyalty With Defect-Free Processes Citibank is a very famous international bank in the world and it headquarters in the United States. Citibank was established in 1812 as the City Bank of New York‚ later First National City Bank of New York. Citibank is the third largest bank in the United States by total assets‚ as the one of the most popular bank around the world‚ Citibank attract a lot of customers. Citibank have two main business‚ one is investment
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Business Decision Making – Homework #2 Five Forces Model for Apple 1/30/14 Rivalry amongst competing firms – Apple is in the unique situation that it has its own proprietary operating system and only used by Apple. So although the competition is fierce for customers‚ it is a different type of battle for Apple than for others such as Samsung‚ Google or Microsoft. Apple does face stiff competition but it is in the battle for use-case preference. The Android or Windows OS is different
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Balanced scorecard of DOMINO’S PIZZA TABLE OF CONTENTS: 1) Introduction 2) Customers perspective 3) Internal processes 4) Innovation and learning
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forces) 2. What has Citibank done to differentiate its e-business products from those of its competitors? 3. What can Citibank do to create competitive advantages? 4. How has Citibank successfully converted its traditional money management business into an e-business? During the process of transforming traditional assets to digital assets‚ what issues should a company like Citibank take into account to ensure successful implementation? 5. What actions has Citibank taken to serve the needs
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Introducing my memoir is about my basketball season this year. I Knew that I wanted to play basketball in this year was my time and chance to play. Playing basketball was really the only thing I was thinking of and wanted to do since it was my time. I was so ready to ball out this season. After boosting myself up‚ I finally decided to try out. I was told we would have a new coach. I was a little scared that we wouldn’t have our old coach anymore. Also‚ when the team was mad a little after‚ our old
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Citibank: Launching the Credit Card in Asia Pacific Citigroup is an American multinational financial services company based in New York City. Citigroup was formed from one of the world ’s largest mergers in history by combining the banking giant Citicorp and financial conglomerate Travelers Group. Nowadays is one of the world’s largest banks. In 2010 was in 22nd position worldwide‚ ranked on its total assets. Finally‚ it has the world ’s largest financial services network‚ spanning 140 countries
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- Brandscore Card - Introduction The brandscore card is an essential element used to evaluate the overall equity of a brand. The scorecard is an effective way to asses the unmet needs of the brands customers‚ it enables the brand to stay relevant and effective in the marketplace in a methodological manner. The scorecard should be able to fill any gaps that have developed within the brand’s approach to management and its strategic direction‚ as well as developing and maintaining a functional management
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