of the Department of Management Studies‚ University of Dhaka. The primary goal of research report is to provide an opportunity to implement theoretical knowledge and conceptions in real life situation. All the things are reflect the objectives of the topic. Citibank N.A. is the number one foreign private bank in Bangladesh. In a relatively short period of time‚ it has become one of the industry’s most powerful platforms for financial products and services. Citi Trade Services Unit is one of the
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the company had grown to have 9500 offices‚ 200‚000 shareholders‚ 310‚000 employees and over 125 million customers spanning 76 countries. HSBC built their business based on the philosophy of managing for value from 1998 through 2003 with the objective of providing a satisfactory return on shareholder capital. One of the primary ways HSBC attempted to accomplish this strategy was through its approach to leveraging technology. An example of the company’s technology strategy is found in a statement
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No. of service channels open m = 1 QUEUING EQUATIONS: λ = mean number of arrivals per time period (for example‚ per hour) μ = mean number of people or items served per time period SAMPLE PROBLEM 1 Angie is the Branch Manager of Citibank Lagos and she wants to improve the service of the bank by reducing the average waiting time of the bank’s clients. She was able to determine the average arrival and the average number of clients serviced per hour. How many clients are
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Methods Getting database list can be fairly straightforward if they have their own customer. But even then‚ Citibank Singapore may have to develop more sources to obtain additional customer data about your customers. Here are some of Citibank in-house records collected that can be used to develop the customer database: Sales Receipts/Invoices/Order Forms These documents give Citibank the following information of customer buying behaviour: date of last purchase‚ dates of all purchases over a
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INTERNSHIP REPORT CITI BANK LIMITED [pic] SUBMITTED TO: Head of internship committee. Department Of Business Administration Bahauddin Zakariya University Multan Sub Campus Sahiwal SUBMITTED BY: Muhammad Umair Waqas BBA(Hons.) 6th semester Roll no: BBS-06 Department Of Business Administration
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Citibank: Launching the Credit Card in Asia Pacific INTRODUCTION Citibank is one of the major international banks and it is the consumer banking arm of financial services giant Citigroup. Citibank was founded in 1812 as the City Bank of New York‚ later First National City Bank of New York. As of March 2010‚ Citigroup is the third largest bank holding company in the United States by total assets‚ after Bank of America and JPMorgan Chase. Citibank has retail banking operations in more
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dataset consists of the transaction records of a number of Citibank customers all around Singapore. We rectify the dataset based on certain criteria which have been elaborated in further sections and produce the result with this sample only. 2. HYPOTHESES Awareness vs. Utilization Factor H1a: As the distance of an ATM from a MRT increases‚ the number of transactions decreases. H1b: The utilization of an ATM5 is less than that of a Citibank ATM located at an approximately same distance from the MRT
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There are many different definitions for Conflict of Interest‚ but most all mean the same or point to the same direction. When gifts‚ outside activities such as consulting‚ or financial and fiduciary interest have potential to create a certain decision or commitment with a business it is considered conflict of interest. Although there are numerous definitions the one adopted by the Institute of Medicine is helpful. It states‚ “A conflict of interest is a set of circumstances that creates a risk that
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Citibank Performance Answers Answer 1: James has been given an overall rating of Above Par. Except the rating for Customer Satisfaction all other ratings for him are above Par. The sheet is attached as a supplement Answer 2 describes the substantiation of each of individual ratings. Answer 2: Financial – Above Par. Clearly James has driven growth‚ as indicated in 48% increase in contribution margin year over year. Given the size of the branch‚ ensuring a growth of 48% indicates significant
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inventions and fast paced society always looking for a way to save. Citibank in particular has adapted very well to this type of society‚ which will be explained in the paper. Change 3 One industry that is ever changing is the banking industry. It is always trying to accommodate the mass market and appeal to a new generation while still holding on to their affluent clients. One bank in particular is Citibank. This organization has made the changes throughout the year
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