Citibank Performance Answers Answer 1: James has been given an overall rating of Above Par. Except the rating for Customer Satisfaction all other ratings for him are above Par. The sheet is attached as a supplement Answer 2 describes the substantiation of each of individual ratings. Answer 2: Financial – Above Par. Clearly James has driven growth‚ as indicated in 48% increase in contribution margin year over year. Given the size of the branch‚ ensuring a growth of 48% indicates significant
Premium Customer Consultative selling Customer service
Citibank: Launching the Credit Card in Asia Pacific INTRODUCTION Citibank is one of the major international banks and it is the consumer banking arm of financial services giant Citigroup. Citibank was founded in 1812 as the City Bank of New York‚ later First National City Bank of New York. As of March 2010‚ Citigroup is the third largest bank holding company in the United States by total assets‚ after Bank of America and JPMorgan Chase. Citibank has retail banking operations in more
Premium Bank New York City Bank of America
United Republic Of Tanzania is a developing country‚ located in East Africa. Tanzania has high level of unemployment‚ poverty‚ and a weak national institutional system. After independence in 1961 till 2000‚ the country had little influence on the business activities of foreign investments and was passing through transformation from its socialist policies to a market economy. Towards the end of 1980’s‚ however‚ the views of “African socialism or Ujama” began to experience a series of extremely hard
Premium Dar es Salaam Tanzania
past 100 years. Banks have had to make changes based on the inventions and fast paced society always looking for a way to save. Citibank in particular has adapted very well to this type of society‚ which will be explained in the paper. Change 3 One industry that is ever changing is the banking industry. It is always trying to accommodate the mass market and appeal to a new generation while still holding on to their affluent clients. One bank in particular is
Premium Bank Change Automated teller machine
Citibank has been known world wide for being one of the largest commercial banks and one of the major international banks. Besides that‚ it is also a public company- FIRST NATIONAL CITY BANK OF NEW YORK as well as the third largest foreign bank in BRUNEI but it has only two branches set up in BRUNEI. For more information‚ Citigroup has the world’s largest financial services network‚ spanning 140 countries with approximately 16‚000 offices worldwide. The company currently employs approximately 260
Premium Bank Financial services Finance
The case study of Standard chartered: Islamic ethics and social responsibility. Abstract This paper is a case study on Ethisc and Social responsibility as adobpted by Standard Chartered Saadiq‚ paper briefs Islamic concept of ethics and social responsibilities and brief comparison with conventional ethics and social responsibility concept. Paper highlights on business performance by Standard Chartered Saadiq‚ products offered to customers‚ Shariah compliance policy and social reposnibility of
Premium Kuala Lumpur Corporation Sharia
cash management solutions. Imports / Exports Imports • Letter of credit A Standard Chartered letter of credit gives you the assurance from a world class bank when dealing with unfamiliar suppliers‚ you can be confident that payment will not be made until the documents are received and verified to be in order. • Import bills for collection By informing your supplier to send their shipping documents to Standard Chartered‚ you will enjoy prompt advice upon our receipt of documents and efficient
Premium International trade Bank Supply chain management
Citibank Frits Seegers : President of Citibank California Lisa Johnson : Area Manager James McGaran : Branch Manager of Los Angeles Area Branch. Lisa Johnson Los Angeles area Manager. Joined the company in 1978 in Chicago and moved to California in early 1988. Her area was the biggest in the division and included two regions that had previously been managed separately. Supported many managers and was well versed with the events in each branch. James mcgaran Working in the banking industry
Premium Balanced scorecard Strategic management Management
vision statements on the following components: STANDARD CHARTERED BANK Historical Background The Standard Chartered Group is an unusual banking business. Although its roots are British‚ its area of operations‚ its network and indeed its profits stream are overwhelmingly international. The name Standard Chartered comes from the two original banks from which it was Founded – The Chartered Bank of India‚ Australia‚ and China‚ and the Standard Bank of British South Africa. James Wilson following
Premium Bank Online banking Banking
Rezoana Tanim for her knowledgeable lectures and guidance in helping to build confidence and guideline in making this project. Last but not the least many thanks to Mr. Rafat Anwar‚ Assistant Manager - Credit Risk Control‚ Wholesale Banking‚ Standard Chartered Bank‚ for his time and support to make this report more informative and valuable. Letter of Transmittal December 21‚ 2013 Tasnim Rezoana Tanim Department: School of Business North South University Bashundhara Residential Area‚ Dhaka Subject:
Premium Bank Retail banking Commercial bank