Management: A Case Study on NTUC FairPrice Cooperative Ltd Singapore Written by Chua Ker Sin Senior Executive Singapore Compact for CSR With contributions from Ms Evelyn Sue Wong Advisor‚ Research and Publications Singapore Compact for CSR Case Study: Singapore The case was developed with the cooperation of Singapore Compact for CSR solely for educational purposes as a contribution to the Project entitled “New Corporate Procurement Strategy on Trade in Goods and Services in APEC Region
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CASE STUDY: THE GENERAL MANAGER I. TIME CONTEXT Acme Kemico‚ a small chemical outfit‚ was established in the early part of 1986. It was started as a single proprietorship selling paints and house sprays. The office set-up was composed of nine persons namely: a General Manager who was also the owner of the company; an Office Manager who served as the recruiting officer‚ accountant and overall supervisor; a lawyer who acted as the company’s legal counsel; five salaried salesmen who are directly under
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access to a financial institution’s services. Services provided by a branch include cash withdrawals and deposits from a demand account with a bank teller‚ financial advice through a specialist‚ safe deposit box rentals‚ bureau de change‚ insurance sales (where it is allowed by law)‚ etc. In the early 21st century‚ features such as automated teller machines (ATM)‚ telephone and online banking‚ allow customers to bank from remote locations and after business hours. This has caused financial institutions
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Real World Case 1 Case Studies Questions 1 How do information technologies contribute to the business success of the companies depicted in the case? Provide an example from each company explaining how the technology implemented led to improved performance. IT digunakan dalam hal Bussiness Intelegence. Dalam perusahaan eCourier‚ mereka mempergunakannya untuk membaca tentang kepuasan pelanggan. Bahkan sampai digunakan untuk semacam peramalan. Contoh‚ apabila suatu pelanggan biasa mengirimkan
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Case Study Landmark Dining is a family-owned and -operated steak and seafood restaurant small business in south Asia. Landmark restaurants offer an exceptional dining experience at a good value to the customers. Landmark’s key food services include lunch and dinner - in-house dining‚ take-out dining‚ dinner delivery‚ and event catering‚ such as corporate cookouts. Landmark restaurants provide a full-service‚ memorable lunch and dinner dining experience‚ seven days a week. The restaurants are
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the distribution of gas‚ but it later became a market maker in facilitating the buying and selling of futures of natural gas‚ electricity‚ broadband‚ and other products. However‚ Enron’s continuous growth eventually came to an end as a complicated financial statement‚ fraud‚ and multiple scandals sent Enron through a downward spiral to bankruptcy. During the 1980s‚ several major national energy corporations began lobbying Washington to deregulate the energy business. Their claim was that the extra
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Forum Challenge 2013 Submitted By: Abhinav Daharwal Utkalika Mohanty Ramanjit Singh Anand With the Guidance by Prof. Ashis Mishra‚ IIM Bangalore Executive Summary: The project studies the various aspects related to rural retail in India. It proposes an ideal model for retail format. The business plan studies the market potential‚ customer segmentation‚ and various challenges faced in the operation of sustainable rural retail business chain. These is followed by summary of our understanding
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Kabab-ji Restaurant Case Study How do customers judge the quality of a restaurant? 1- By friendly and pleasant staff ‚ helpful and knowledgeable people about the products and services they provide. 2- By restaurant hygienic and menu well presented 3- Freshness of the goods used by customers which served in restaurant Customer satisfaction. a. The price‚ quickness of service‚ and atmosphere of a restaurant affect restaurant customer satisfaction. In addition of that quality of both food
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\ CASE STUDY National Foods Limited (NFL) History In 1970 the spice industry in Pakistan was unstructured‚ unbranded and loosely sold. It all started when the present management took over a small company called “National Food Laboratories Limited”. The company began its journey in a rented ware house in Dinar Chambers with the initial sales of only Rs. 16‚500 in the first year. The company created a spice mill and packaging plant
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CASE STUDY NO.1 Mary Roberts had been with the company three years when she was promoted to manager of the tax department which was part of the controller’s division.Within four months she became a supervisor of ten staff accountants to fill a vacancy.Her superior believed her to be most qualified individual to fill the position. Many senior employees resent her that she so young to fill the position and what made them more upsets was the fact tax managers did not discuss the promotion. QUESTION:
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