About two months ago‚ I had an interview at the CVS-Health pharmacy. I had to appear in that interview for getting job in that company. Because this was my first formal interview‚ I did a lot of homework. I checked through the possible interview questions and prepared answers‚ while also researching the company’s background. I found the Wiki Job website was quite useful for me during my preparation. Before the interview‚ I had to decide whether or not to include the low level job designation in
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My personal goal is to become a clinical pharmacist specialist 5 years from now. The primary responsibility of the clinical pharmacy specialist is coordination and provision of clinical pharmacy service to patients. Clinical pharmacy specialist will serve as a resource on pharmacology as a whole. In addition‚ he/she will be able to apply clinical knowledge and skills when performing pharmaceutical functions and patient care activities. Moreover‚ it is important for a specialist to provide evidence-based
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COMPLAINT HANDLING Complaints 1. What causes people to complain? Why they don’t complain? Why do complaints occur? Complaints occur due to: - ← Delay ← Bad product ← Bad service ← Wrong/Incomplete Information ← A promise that is not kept 2. Why complaints need to be handled? ← Increase brand loyalty ← Improve on quality ← To gain an edge over the competitor ← To retain customers ← To stop unsatisfied customer from spreading bad word of mouth ← To strengthen the buyer-seller
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A Pharmacist Being a pharmacist is much harder than what you probably thought it was. Pharmacists in a hospital have many‚ many responsibilities. They must be very careful that they have measured the medication correctly‚ because one little mistake can be potentially fatal. Pharmacists must know what many of the medications do‚ and if there are any side effects and incompatibilities with other medications the patient might be on. For example‚ a person might be taking a medication for another problem
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Regulatory Complaints Summary Marriage and Family Regulatory Complaints Summary Members from team b will critique four cases dealing with ethical violations.in order to establish boundaries. Scope of practice through risk strategies and competence‚ scope of practice‚ strategies will be analyzed and applied to the following scenarios. The specific ethical standards that were violated will also be included in regards to each case. Case One Discussion Case one is about a therapist who treated
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I want to embark on a journey whereby I will be able to become a pharmacist‚ helping others and giving back to the community as they have given me opportunities that many young individuals may not be fortunate enough to receive. The first step to working into the pharmaceutical industry is to undertake a study in this area‚ I would like to play a role in making people feel better. I am a keen learner and interested in the science of drugs‚ how they work and how little compounds make such a significant
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Customer Complaints: A Gift in Disguise Werner‚ John. ASQ Six Sigma Forum Magazine12.3 (May 2013): 28-30. Abstract (summary) Improving the complaint management process is important for any organization‚ and the rewards for establishing an effective process are substantial and well worth the effort. When customers experience a problem with a product or service‚ some will complain to the front-line personnel. Most organizations do not have a complaint tab or button on their home page or on their
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I‚ Sergeant D. M. Nguyen‚ employee number 129985‚ am currently assigned to the East Patrol Command‚ Northeast Division‚ Shift I. This correspondence is to address a complaint that will be filed on Officer T. Fletcher‚ employee number 130808‚ by the complainant‚ Mr. Joshua A. Berkery. The details are as follows: On June 21‚ 2015 at approximately 0550 hours‚ I was notified by Sgt. C. L. Watson who is assigned as the roll call sergeant‚ that an off duty Houston Police Officer (HPD) working and extra
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GRIEVANCES AND COMPLAINTS A union is a distinct organization‚ an informal organization‚ separate from the formal organization and the employer. However‚ it is considered the closest of the separate organizations because its members are employees. Its interest concerns the conditions governing employment and its primary role is that representing the workers’ interest to management. The union’s role encompasses matters related to the work environment‚ collective bargaining‚ grievances‚ and other labor-management
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Pharmacists involved in medication therapy management services‚ whether in a hospital or community setting bring significant value to the healthcare system. MTM pharmacists have a role in managing drug related needs to optimize patient care. Some of the services provided include pharmacist consult‚ medication therapy consults‚ wellness programs‚ immunizations among others. MTM pharmacists aim to allow the patients to receive the best benefit from their medications by decreasing adverse effects‚
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