Describe how customer service can be monitored and evaluated within a Dominos Pizza franchise. Customer service Customer service is the service provided to customers before‚ during and after purchasing and using goods and services. The importance of monitoring and evaluating customer service is it helps to improve the goods and services of the business which customers are not satisfied with. Customer service can be monitored and evaluated through questionnaires where customers give their
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which is a good factor for Toms franchise. however‚ so are his outflows; these need to be reduces; he could maybe find a premises where the rent is cheaper as city rent prices are significantly higher than where he lived (ALWAYS LINK BACK TO THE CASE STUDY FOR THE HIGHEST MARKS) In the second year of trading‚ Toms cash flow starts to show positive figures as his inflows rise quite a lot. This is good as it is showing there is a chance of success for his franchise. Although there eventually is a
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How can a franchise such as BCH realistically incorporate philosophies of the behavioural approach to management? According to a number of different studies on behavioral approach to management‚ especially that of McGregor’s Theory X and Theory Y‚ manager’s expectations on workers through the self-fulfilling prophecies will affect workers’ attitudes and hence their productivity. Essentially‚ McGregor’s theory of X and Y introduces two types of behaviors of managers. The first type‚ which McGregor
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Analyse the benefits to Kate’s business of using a consultant. A consultant is some one who is there to offer advice to those in need of assistance. One benefit of Kate using a consultant to help with her business is that she is able to find out what steps are needed to be taken to help the business run smoothly. A consultant is able to help let Katie know what legal steps need to be taken and what is needed to be done to keep the business safe e.g. Having Insurance. According to the case study
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ECO 550 – Assignment #1 Assignment 1: Making Decisions Based on Demand and Forecasting Domino’s Pizza is considering entering the marketplace in your community. Conduct research about the demographics of your community‚ for example the population size and average income per household and other independent variables‚ such as price of pizza and price of soda‚ for this assignment. By conducting a demand analysis and forecast for pizza‚ you will be able to make a decision whether Domino’s should establish
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Outline of Franchise house and boutique Introduce As society advances amazingly‚ people’s demand for cloths have become increasing diversified. Compare with the past‚ most of people are no longer care about what brand of cloths is‚ and instead by price and if fashion or not. When I was in china‚ basically I am seldom to go shopping at franchise house‚ because I think the price of cloths in here always expensive only if they are on sale; also‚ when you walk on the street‚ you may find a lot of
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Laundry business how to do lesson 1 Risk Assessment before launching of performance (Industry Overview) Marketing Structure: the current world economy is being affected by high oil prices and inflation. The office of Small and Medium Enterprises (OSMEP) has predicted that the overall trades and services will be stable‚ however‚ the field to be aware of the hotels‚ restaurants‚ rental assets‚ computer services‚ software‚ educational services‚ health care services‚ spa‚ and social services facilities
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Commercial Law Some Revision Questions from Past Exam Papers Question X Ltd imported television sets from Taiwan where they were manufactured by the Taiwan Toy Company. The Taiwan Toy Company has an excellent worldwide reputation for producing high quality‚ very safe products. One of the television sets developed an electrical fault when being shipped to Australia. The fault could only have been detected if every television set was individually tested by X Ltd. X Ltd sold the television as
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long-term position of advantage‚ Noor Arfa must be vigilant in managing its franchise system. One bad apple will impact on the entire chain. Maintaining extraordinary customer service and product experience‚ brand identity‚ and ensuring consistent standards‚ means operations can expand without fear of diluting the service or brand. We have very strong manpower skills such qualified designer that will help develop exclusive batik cloths with exclusive art of batik design and high quality of sewing. This
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Assignment 1 Organisation Background -Korean Cloth Shop- 21201043 Kendrick Oh [TABLE OF CONTENT] Headings Page 1.Introduction 1.1 Organization & Product and Services 1.2 Company’s Vision and Mission 1.3 Market Profile 1.4 Corporate Objectives 2. Contents 2.1 Corporate Strategy 2.2 Marketing Strategy 2.3 Strategic linkage/relationship
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