Assignment : Information Systems Devneeta Law Bhusan 77114000456 Question 1: ! 1. Rajat‚ a young entrepreneur is planning to invest in a new chain of restaurants. In his opinion‚ keeping customers happy‚ not only by providing good food‚ but also excellent service is the key to staying competitive. ! a) Explain in your own words‚ how customer relationship management is proving to be a successful tool for organisations to retain and attract new customers. b) Suggest different ideas
Premium Customer relationship management Enterprise resource planning Customer service
HP Service Anywhere Summary On Monday‚ Oct 25‚ Hewlett Packard released a new cloud based service desk solution which is entitled “HP Service Anywhere”. It has a new approach to service desk management including social media collaboration tools. "We are bringing a new product to market‚ a SaaS product that is very modern‚ very easy to use‚" said Manoj Raisinghani‚ Director‚ Cloud Automation Software and SaaS‚ HP Software. "We already have an on-premise service management product -- Service Manager
Premium Hewlett-Packard Service system Cloud computing
Directory Identity and account management service in the cloud to allow Single sign-on access to all SaaS cloud applications. Multi-Factor Authentica-tion An extra layer of authentication for the security of resources by two-step verification. The combination of any two or more veri-fication methods (password‚ biometrics‚ trusted device). 2.10 Developer Tools Table 5. Services for Developers Service Description Visual Studio Team Ser-vices Cloud-enabled collaboration tools which work with integrated
Premium Cloud computing Computer security Computer
Case study Panasonic Information Systems uses converged storage to support cloud services HP 3PAR utility storage makes a reliable‚ flexible contribution to Nextructure solution Industry IT Objective Integrate disparate systems into a converged infrastructure in order to reduce operational load and meet business needs Approach Investigated server and storage systems that could maintain server quality equal to that of a mainframe IT matters • Uses virtual storage pools for rapid
Premium Capacity utilization Business Computer data storage
INFORMATION USE IN AN ORGANIZATION CIS-207 January 12th‚ 2014 These days‚ even in the construction field organizations can flow through quite a large size amount of information. Information flows in the company from before an employee even gets hired‚ to the daily tracking of projects’ performance‚ to even after an employee is terminated. I currently work for a commercial and industrial steel erection construction company that does 100 million dollars of work per year coming up from 55 million
Premium Management Cloud computing Project management
Manufacturer to Reduce IT Costs by $2.5 Million with Hybrid Cloud Storage Overview Customer: Textron Customer Website: www.textron.com Customer Size: 32‚000 employees Country or Region: United States Industry: Manufacturing—Aerospace and defense Customer Profile Textron is a highly diversified company that makes aircraft‚ military intelligence products‚ and industrial and consumer products. The Providence‚ Rhode Island-based firm employs 32‚000 people in 25 countries. Business Situation
Premium Cloud computing Data management
INTEGRATING CLOUD CRP WITH ERP The Recent study of the market suggests that many companies are opting for cloud-based modules for the ERP business systems. Many companies are opting the cloud implementation of the CRM system to the ERP systems. Although often beneficial‚ such an implementation should be carefully evaluated based on the ROI and on delivering positive returns. Before implementing such a project‚ there are things that should be taken into consideration. These are mainly associated
Premium Data management Enterprise resource planning Customer relationship management
System Overview and Target Applications NetSolve is a Grid Computing System that was first developed in the 1990’s. A Grid Computing Systems distributes its resources across the network and so NetSolve is a type of distributed system. What does this mean for users of NetSolve? It provides its users with seamless access to hardware and software computational resources which are distributed across the network. These computational resources are available on the UNIX platform. There are many different
Premium Computer Internet Cloud computing
Agency Expanding Into Call Center Selling. Assessment Code: RWT1 Student Name: John Graves Student ID: 000333999 Date: 1/14/14 Mentor Name: Paula Rosmanitz Table of Contents Executive Summary 3 Introduction 4 Research Findings 4 Five9 Cloud Contact Center Solutions 4 Velocify 4 Google Apps For Business 5 Recommendations 5 Conclusion 6 References.... 7 Executive Summary This report was commissioned to explore the opportunities of moving our company to a call center/ remote
Premium Google Cloud computing Mobile device
Company: office365computing.com Category: Product Keyword: SharePoint On- Premise to Office 365 (Used keywords are blue in colour) SharePoint On- Premise to Office 365: Migrate Effortlessely Most of the users utilize Microsoft’s Cloud service‚ i.e. office 365 nowadays. This cloud service provides numerous of features that help in the business continuity for the management of data. The services that are offered by Microsoft on the Office 365 depend on the plan‚ which is subscribed as features‚ whose features
Premium Method acting Cloud computing Ricky Gervais