4) Ans.As stated in the case the motto of the founder of the Rent-a car enterprise Jack Taylor was ’Take care of your customers and employees first‚ and profit will take care of itself.’ The concept of ESQi or the Enterprise Service Quality index model was also based on this core concept.According to this concept survey is conducted to find out two basic objectives‚ “what makes customers loyal‚and who are the loyal customers of the company”. Enterprise targeted customers who were highly satisfied
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(NaturalNews) It’s true the almost five million barrels of oil that contaminated the Gulf of Mexico during the 2010 Deepwater Horizon spill was an ecological nightmare. And residents of the area have complained for the last two years that the chemicals dumped into the area as an ill-thought-out solution have made many of them sick. But what about the ocean itself that has been treated as an experimental chemical dump by the Environmental Protection Agency (EPA) and corporate giant BP? Turns out
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INTRODUCTION Oil and Gas refers to the naturally occurring liquid and natural gas specifically made up of long chain hydrocarbons and various organic compounds found beneath the surface of the earth in entrapments called reservoirs; the presence of oil and gas in these reservoirs is the reason humans survive everyday and carry out their daily activities effectively. Different activities are usually carried out to ensure that the oil and gas present in the reservoirs continue to support humans
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tube was melting and seeping into the clove and water solution in the two necked round bottom flask. The solution in the flask was immediately discarded and repeated with clean glassware and a very minimal amount of grease to avoid unwanted contaminations in solution. When the methylene chloride and ether were boiled and evaporated‚ the remaining solution‚ the clove oil‚ was a slight yellowish color. Data/Results: The infrared spectroscopy
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The hypothesis for the Oil Absorbency Lab was rejected. My hypothesis was that if a person puts a sponge in materials “crude oil”‚ then it will absorb the most amount of oil. The data collected from this experiment rejected the hypothesis because it stated that the sponge would absorb the most oil‚ but the sponge did not absorb more oil than the rag. The rag and sponge’s ranges were for the first trial was 53.0g‚ the second trial was 51.0g‚ and the third trial was 46.0g and the rag. The rag and
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PURIFYING USED COOKING OIL CONDUCTED BY GROUP 5 Hazel F. Arbis Shezekiah Cangson Dave C. Enriquez Shaira Lyn Foja Michael Fajarito Chenary Magne Fetalsana Fely Jane Factor Ann Earl Reyes Background of the Study Oil used in cooking foods is commonly derived from vegetables. Cooking oil is commonly used for frying. Oil used for frying is usually thrown away. The recycling of cooking oil also provides a form of revenue for restaurants‚ which are sometimes compensated
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Experiment #1: Synthesis of Salicylic Acid From Wintergreen Oil By: Asad Razzaq TA: Date: 18/01/2015 222/Lab Section 8 Introduction Salicylic acid‚ used in production of substances used worldwide such as commonly used analgesic drug aspirin(cite)‚ can be obtained from natural resources such as wintergreen oil or can be synthesized. Through a series of chemical reactions with cheap raw materials beginning with beginning with methyl salicylate and‚ it is a cheaper and more
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Henry Su December 12‚ 2001 Chapter Notes Chemistry 221 Chapter 13 Dr. Rahni Titrating Polyfunctional Acids and Bases 13A—Polyfunctional Acids -Phosphoric Acid is a typical polyfunctional acid H3PO4 + H2O ( H2PO4- + H3O+ Ka1 = [H3O+] [H2PO4-] = 7.11e-3 [H3PO4 ] H2PO4- + H2O ( HPO4-2 + H3O+ Ka2 = [H3O+] [H2PO4-2] = 6.32e-8 [H2PO4- ] HPO4-2 + H2O ( PO4-3 + H3O+ Ka3 = [H3O+] [PO4-3] = 4.5e-13 [HPO4-2]
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Comparative Nutritional Quality of Palmstearin Liquid Oil Blends and Hydrogenated Fat (vanaspati) S. Ray and D.K. Bhattacharyya* Department of Chemical Technology‚ University Colleges of Science and Technology‚ Calcutta University‚ Calcutta - 700 009‚ India ABSTRACT: An attempt was made to use high-melting lowdigestible fat palmstearin as a vanaspati substitute by blending it with polyunsaturated fatty acid-rich liquid oils. This blending produced fat products of zero-trans fatty acid content
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Discussion Questions for Chapter Four of The Great Gatsby Where are the people when the Church bells are ringing on Sunday morning? What might this tell you about their morality? (65) They are still at Gatsby’s party. Fitzgerald does this to tell us their spiritual or community values are not nearly as important to them as having a good time and partying. What is the next piece of gossip we hear about Gatsby’s possible career? (65) He is a bootlegger. According to one of the young ladies
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