The External Environment and Organizational Culture Chapter 2 I. Systems Theory of the Organization a. Figure b. Open systems – organizations that are affected by and that affect their environment c. Inputs – goods and services organizations take in and use to create products or services i. Raw materials‚ services‚ equipment‚ capital‚ information d. Outputs – products and services organizations create ii. Products‚ services e. External
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criteria Feedback Assessor’s decision Internal Verification First attempt Re-work Understand the relationship between organisational structure and culture LO1 Compare and contrast different organisational structures and culture 1.1 Explain how the relationship between an organisation’s structure and culture can impact on the performance of the business 1.2 Discuss the factors which influence individual behaviour at work 1.3 Understand different
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Case 2.1 Organizational Culture: Life or Death 1. What values appear to be driving the doctors and nurses in the hospitals to treat heart attack patients? When treating heart attack patients it is essential that doctors and nurses work quickly but efficiently in a time based organized hospital culture. The value that seems to be driving doctors and nurses is having standardized protocols‚ flexibility when it comes to redefining the protocols‚ real time data feedback to measure success and working
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Harley Davidson has a culture that is unique like no other organization. The Harley culture has changed and adjusted itself accordingly throughout history. Harley Davidson’s success is due to the culture that it has created. The three main aspects of Harleys culture is 1. Harley has such an inclusive nature of Family‚ that it is able to bind its customers together through implementing them into a lifestyle. 2. The employees are customers; they are a big part of the Harley family. 3. Harley Davidson
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Culture Influence in the Joy Luck Club The Joy Luck Club is a fictional novel by Amy Tan that unfolds the lives of four Chinese families and their American-born daughters. The story is portrayed in a diary-like fashion and it follows the lives and personal accounts of the Woo‚ Hsu‚ Jong‚ and St. Clair families. Culture is significant and it influences the story in many ways. The Chinese and American cultures clash in this particular novel. The Chinese culture is represented as a high- context
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Giscard d’Estaing is currently repositioning Club Med as an ‘upscale‚ friendly and multicultural’ tour operator. Having spent around EUR 1bn since 2004‚ this strategic turnaround had revived customers’ satisfaction toward Club Med’s tour experience. Unfortunately‚ revenue performance is still poor. Estaing is in need of a concrete strategy to increase Club Med’s revenue by 5 times by 2020 from 2010. The formation of the strategy is driven by Club Med’s 1) Strength - Strong and established brand name
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established have been adhered to by each succeeding generation. Today‚ Anheuser-Busch produces the two best-selling beers in the world‚ Budweiser and Bud Light; operates 12 breweries in the United States; and has operations around the globe. Organizational culture: Anheuser-Busch Awards & Recognition: The people at Anheuser-Busch have received numerous awards and recognition throughout company history. Below are just a few examples of honors the company has received in recent years in recognition of
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CLUB MED: Introduction; Visionary Gerard Blitz created a way to revolutionalize holidays‚ creating a place where people can live in the moment and be happy‚ his vision was Club Med. This was a concept centered on providing customers with leisure and unforgettable experiences‚ centered on freedom‚ pleasure and relaxation. Club Med was open to different cultures; customers were treated with kindness and were considered to be special. Club Med had become the major player in world tourism form its
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why is Wal-Mart so successful and popular among employees? As a corporation‚ Wal-Mart focuses closely on its corporate culture and behaviors throughout the organization; paying close attention to satisfying both its customers and its employees. The company engages its employees to be happy to serve its customers‚ which is the reason they are employed. In an article titled‚ A culture of corporate at Wal-Mart‚ the author interviews a Wal-Mart management employee and writes‚ [“I think they’re very excited
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South America‚ Europe‚ Asia‚ and Australia. There are 170 shops in the United States included outlets stores. L’Occitane employed more than 2‚200 people and maintaining retail boutiques and franchises across the world. Current Culture According to the Organizational Culture Inventory‚ the primary style of L’Occitane is approval‚ dependent‚ competitive‚ and perfectionistic. L’Occitane is a retail company that sells high-end beauty products. We have to avoid any conflict either between the employees
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