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    AMERICAN INTERNATIONAL UNIVERSITY - BANGLADESH Faculty of Business Administration BBA Program BBA 2212: Operations Management (Section - B) Summer 2012 - 13 Case Study on Capacity Planning Due Date - 17.06.2013 |Name: |ID: | Outsourcing of Hospital Services Due to financial pressures that many hospitals face‚ the Deaconess Clinic in Billings

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    Kabab-ji Restaurant Case Study How do customers judge the quality of a restaurant? 1- By friendly and pleasant staff ‚ helpful and knowledgeable people about the products and services they provide. 2- By restaurant hygienic and menu well presented 3- Freshness of the goods used by customers which served in restaurant Customer satisfaction. a. The price‚ quickness of service‚ and atmosphere of a restaurant affect restaurant customer satisfaction. In addition of that quality of both food

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    IIFT Part Time MBA – 2010 – 2013 Business Economics Prof B. R. Chaudhuri Case Study How HP used tactics of the Japanese to beat them at their game – Stephen Kreider Yoder Sidharth Jaiswal Roll No. 30 1. Before introducing its inkjet printers‚ did HP have to estimate the demand curve for them? Why or why not? Yes‚ because by estimating demand HP would have an insight whether their upcoming products were consumable in the market or not. It will also give highlight the shortcomings

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    GROUP ASSIGNMENT 2012 Submitted by: Harjinder Deol Submitted by: Irtiza Noor Gaurav Singh Rohit Bhardwaj Victor Zhang 8/15/2012 Introduction Darcy Limited (DL) is a manufacturer of equipment for the oil and gas industry. They are a subsidiary of Micah Holdings Limited (MHL). Their earning has improved over the last two years and the purpose of this report is to highlight if DL is a company worthy of being bought out‚ and what are some of the areas of concern. Below‚ we have

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    CASE 2 FOUR CUSTOMERS IN SEARCH OF SOLUTIONS OVERVIEW Four telephone subscribers from the same street in a suburb of Toronto complain individually to Bell Canada about a variety of different problems. Is there more to each problem than might appear on the surface? Does it offer Bell a marketing opportunity? TEACHING OBJECTIVES • Provoke a discussion of the potential underlying causes of consumer complaints. • Highlight the fact that complaints are often opportunities in disguise‚

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    End-of-Lecture Application Case Lecture 5 Keeping Students on Track with Web and Predictive Analytics FAREEHA BILAL KHAN 1. Describe challenges that APUS was facing? Discuss the ramifications of such challenges. APUS had a lot of challenges that they were facing being a relatively new online institution. Online institution Being an online institution APUS faces a lot of competition from the notmal(non-online) institutions as well as its online competitors. Relatively

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    HBR CASE STUDY ON “THE BEST OF INTENTIONS” - John Humphreys Submitted To Prof. Neeta Jain FORE School of Management Analysis Submitted By – Aayushi Singh (221002) Anjali Gera (221001) Ankit Arora (221022) Deeptiman Dasgupta (221039) Gaurav Maheshwari (221049) Gagandeep Chawla (221046) Analysis 1 – Issues in the case The major issues in the case are: i. Discrimination between employees – a) On grounds of gender : Some territories of business at AgFunds were conservative and the customers

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    Case Study Questions 1. What are the inputs‚ process‚ and outputs of UPS’s package tracking system? 2. What technologies are used by UPS? How are these technologies related to UPS’s business strategy? 3. What strategic business objectives do UPS’s information systems address? 4. What would happen if UPS’s information systems were not available? Answer: 1. A. Inputs * Package Information * Customer Information * Destination * Current Location of the parcels B. Process

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    Service Enterprise IE-497B Dr. A.Ravindran October 5‚ 2007 Case Study #2 (Clean Sweep‚ Inc.) Made by: Moises Eidelman 1 Question #1) Plot the Run Charts for (a) total number of complaints and (b) complaints for each crew. Part (a) Table 1 Total number of complaints per month month  1  2  3  4  5  6  7  8  9  # complaints  35  31  24  21  16  14  8  15  14  Figure 1 Run chart for total number of complaints 2 Part (b) Table 2 Total number of monthly complaints per crew month 

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    and Applications an organization should integrate in its Information System? What operation excellence will they give to the organization?   5 . Write short notes on any three of the following a) Information System planning and approaches. b) Pre-requisites of Information Systems development? c) Physical & Logical DFD d) Gantt Chart e) ERD Diagram   6 . Explain organization as a system. Define Hierarchical structure of an organization and discuss how characteristics of information

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