Case Study: Harley-Davidson 1. What do you think are the company’s (Harley-Davidson) major strengths and weaknesses? Strengths: * Strong brand name * Strong customer loyalty * Operates in 2 segments‚ Harley-Davidson motorcycles and related products‚ and Harley-Davidson Financial Services * The HOG ( Harley Owners Group) which has over 1 million members worldwide and is the industry’s largest company sponsored motorcycle enthusiasts organizations * The only American brand
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Mackenzie Wolter Case Study 3: Harley Davidson 8/7/12 Comeback Analysis 1. JIT Inventory – “lean production” allowed for product diversification‚ drastically cut “throughput time‚” and provided for job enrichment amongst employees 2. EI – decentralized operations and communication lines 3. SOC – helped detect defects early on in the manufacturing process 4. Supplier Relations – “preferred suppliers” and long-term contracts 5. Labor Relations – “close cooperation” 6. Marketing
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1. How was Harley Davidson able to turn around is strategy after 1981? Harley Davidson was able to turn around its strategy after 1981 because of then President of US‚ who raised the tariffs on large Japanese motorcycles. Helpful was also strategy of executives who decided to improve the quality of products. 2. What ideas and philosophies does Harley Davidson introduce? Harley Davidson created an innovative promotion strategy of selling the idea of community and lifestyle to its customers
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Mr. Richard Teerlink age 59 joined Harley Davidson in 1981 and was elected to the board of directors in 1982. In 1988 he was appointed President‚ and he was named Chief Executive Officer in 1989. Mr. Teerlink is also on the Boards of Directors of Johnson Controls‚ Incorporated and Snap-On Incorporated (Rethinking Leadership). Mr. Teerlink has been the leader in developing a value-based culture at Harley. Shareholder Lawsuits: In re Harley Davidson‚ Inc. Securities Litigation was a consolidated
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Harley Davidson was the only American brand for heavy weight motorcycle manufacturer. However‚ Harley Davidson faced problems on positioning in its core market segment‚ that is‚ those middle aged male baby boomers‚ since Harley try to gain business from new segments by targeting on female and young users‚ with new bike that acquired features that is small in size‚ which totally contrast with the products being offered by Harley previously. The troubles faced by Harley had been stated and emphasized
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Marketing a. Harley marketing philosophy was developed based on the customers’ desires‚ gathered through surveys‚ interviews and focus groups. b. Efforts focus on distribution divided among dealer promotions‚ customer events‚ magazine and direct mail advertising‚ public relations‚ cooperative programs with Harley Davidson/Buell Dealers‚ and national television advertising. c. Harley’s promotional events are rallies and motorcycle consumer shows. 2. Finance a. Harley went public in 1986
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Harley Davidson –Threats (T) New Emission Standards One of the growing Threats to Harley Davidson’s reign of dominance in US markets has been a growing awareness of the environment. In response to this‚ the bar for emission standards is continuously raised. In 2010 model year or newer motorcycles emission standards for both HC + NOx were reduced from 1.4 prior to 2010 to just 0.8 after 2010 (US Government Printing Office. 2013). For at least 5 years now‚ there have been rumors circulating that
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1. How does Harley-Davidsonbuild long term customer relationship? As a company who sold more than 900‚000 units of motorcycle‚ Harley Davidson must be made a very good relationship with its customers‚ especially the long-term customers. We all know that Harley-Davidson users are not only men‚ but also women. Even in some products‚ they make teenagers ride them too. So that‚ the company needs to keep their relationship in the right ways. In a case‚ Harley-Davidson Company builds a good relationship
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Summary of the case study "Harley-Davidson rockers ’ idol" So‚ this case study is about Harley-Davidson‚ a brand of motorcycles and more precisely about its development since his foundation in 1903 by 21-year-old William S. Harley and 20-year-old Arthur Davidson. So‚ in 2003‚ it was the celebration of the 100th birthday of the Harley-Davidson. And‚ in order to commemorate it‚ fans of this famous brand rode until Milwaukee to see the parade of 10 000 Harley-Davidson motorcycles. Through this
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VI. Appendices and Supporting Information I. EXECUTIVE SUMMARY The Harley-Davison motorcycle has been an American icon since the early 1900’s. They are known for producing high quality motorcycles and associated products; the company is renown for its customization of motorcycles. Distribution of Harley-Davidson motorcycles is accomplished through privately owned dealerships around the world. In addition‚ Harley-Davidson is also well known for their strong customer loyalty. This loyalty is shown
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