Quality Cost 1 Quality is defined from the customer´s point of view l Performance l Performance or the primary operating characteristics of a product or service. Example: For a car‚ it is speed‚ handling‚ and acceleration. For a restaurant‚ it is good food. l Features l Features or the secondary characteristics of a product or service. Example: For a TV‚ it is an automatic tuner. For a restaurant‚ it is linen table cloths and napkins . l Reliability l Reliability
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Why do you think Coca-Cola has had one ethical issue to resolve after another over the last decade or so? There is not single crisis situation for Coca-cola over last decade . The organization has been questioned in different areas of its operations from product to the relationship with workers . It has been facing allegations of misconduct and its questionable behaviour. Contaminated Product This is one of the most serious and frequent problem of Coca Cola products . In the case it
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The crisis that happened at Coca Cola was a very crucial incident. It affected issues such as brand and reputation‚ and the company has to take action so as not to ruin its image. Coca Cola is a company with a very strong brand name all over the world. An attack like this of the NGO can lead any company to problems. Although the Center for Science and Environment attacked the safety of Coca Cola India ’s products‚ Coke was well within the Indian government ’s legal limits for pesticide residue in
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Coca-Cola Coca-Cola’s profile Coca-Cola started its business in 1886 as a local soda producer in Atlanta‚ Georgia (US) selling about nine beverages per day. By the 1920s‚ the company had begun expanding internationally‚ selling its products first in the Caribbean and Canadian markets and then moving in consecutive decades to Asia‚ Europe‚ South America and the Soviet Union. By the end of the 20th century‚ the company was selling its products in almost every country in the world. In 2005 it became
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Table of contents Introduction 1.History....................................................... • Birth of Coca-Cola • New Coke • 21st Century 2.Production.................................................. • Original formula • Other formulas • Bottle design 3.Advertising................................................. • Slogans for Coca-Cola • Coca-Cola and Santa Claus 4.Criticism..................................................... Conclusion.................
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“Coca-Cola Is Everything” March 2013 Abstract This paper will provide the answers to questions asked in week two assignment. The paper will explore concepts such as supply chain management‚ switching cost‚ and business intelligence and apply them to Coca-Cola’s internal collaboration efforts. Sources in the paper have cited the use of social media tools through Facebook and loyalty programs. Warden (2013) has called Coca-Cola king of social of media. This paper will compare Coca-Cola’s social
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Assignment 3 The Coca Cola Company is a global business that operates on a local scale‚ in every community where the company do business. There able to create a global reach with local focus because of the strength of Coca Cola System which comprises company and more than 250 bottling partners. The Coca Cola is not a single entity from legal or managerial perspective and the company does not own or control all of our bottling partners‚ while many view the company as simply Coca Cola the system operates
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Cost Classifications and Estimation 2.0 Introduction Cost classification may be defined as ‘the arrangement of cost items in a logical sequence having regard to their nature and purpose to be fulfilled’. The term cost must be qualified when in use in order that its precise meaning is established in a particular situation; however‚ cost refers to the amount of resources that have been diverted from other uses or sacrificed so as to achieve the desired objective. But the term is used to refer to
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THE COST AND SALES CONCEPT Cost is defined as a reduction in the value of an asset for the purpose of securing benefit or gain. Cost is defined in a hotel and restaurant as the expense to a hotel or restaurant for goods or services when the goods are consumed or the services are rendered. KINDS OF COSTS 1. Fixed costs – are those that are normally unaffected by changes in sales volume. They are said to have little direct relationship to the business volume because they do not change
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ORGANIZATIONAL STRUCTURE Starting with their differences in organizational structure implementation‚ Coca-Cola Company adopts the Mechanical Structure which is rigid‚ highly centralised and departmentalised and centralised decision making while Google Inc. practices the Organic Structure which is flexible‚ has low formalisation and departmentalisation and its decision making is decentralised. Based on what is said above‚ we can assume that Coca-Cola Company practices the classical structure of divisional
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