Business analytics and data mining provided 1-800-Flowers with all of the following benefits except: Select one: a. more efficient marketing campaigns b. increased mailings and response rates c. increased repeat sales d. better customer experience and retention On the commercial side‚ the most common use of data mining has been in ________ sectors. Select one: a. manufacturing and heath care b. online retail and government c. R&D and scientific d. finance‚ retail‚ and health
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Theory of Multiple Intelligences Ben Thiel COLL100 American Military University Professor Corey Tutor Howard Gardner’s Theory of Multiple Intelligences is comprised of eight intelligences. A further analysis will be concentrated on three specific areas and the impact each has on an individual’s overall personal success. These intelligences include: linguistic intelligence which refers to verbal intelligence‚ interpersonal intelligence is being able to appreciate and identify what others require
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Critically evaluate the statement that understanding organisational behaviour is important to organisational success The term Organisational behaviour according to Stephen P Robbins is “a field of study that investigates the impact that individuals‚ groups‚ and structure have on behaviour within organisations‚ for the purpose of applying such knowledge toward improving an organisation ’s effectiveness” (2000). It is the systematic study of the attitudes and actions that employees exhibit and is
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Organisational Behaviour and Leadership Index: 1. Executive summary 2. Comparing Maslow’s theory of motivation with Skinner’s reinforcement theory in view of critique of each theory with special reference to the South African workplace. 3. A critical evaluation of the similarities and differences between reinforcement and the expectancy theories of motivation. Motivating a choice as to which one has the mist relevance to explaining the work motivation of employees in South Africa
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Strategic Business Objectives Operational Excellence New products‚ services and business models Customer and Supplier Intimacy Improved Decision Making Competitive Advantage Survival Value Chain Model Primary Activities Inbound Logistics (warehousing systems) Operations (machining systems) Sales and Marketing (electronic ordering) Service (equipment maintenance) Outbound Logistics (automated shipment scheduling) Support Activities Admin/Management (messaging/scheduling) Infrastructure
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Describe and evaluate the ways in which environmental factors can impact on the development of an individual’s personality and intelligence. The discussion in this essay entails the extent to which environmental factors impact an individual’s development of personality and intelligence. Development can be defined as ‘improvement in function’ which would imply that it occurs with the progression of age. Personality has been found to have a substantial genetic influence however economic and social
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The Wechsler Intelligence Scales Overview The Wechsler intelligence scales were developed by Dr. David Wechsler‚ a clinical psychologist with Bellevue Hospital. His initial test‚ the Wechsler-Bellevue Intelligence Scale‚ was published in 1939 and was designed to measure intellectual performance by adults. Wechsler constructed the WBIS based on his observation that‚ at the time‚ existing intelligence tests for adults were merely adaptations of tests for children and had little face validity
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Intelligence: Extended Definition Over the centuries‚ intelligence has grown with mankind. As mankind has developed new technologies‚ intelligence too has been altered and developed. Many people who use the word intelligence define it differently then what is usually universally understood to be intelligence‚ and the both of those groups define intelligence differently from the few who have it. Some would say intelligence is a means to measure a person’s mental acuteness to various factors. The
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MOTIVATION McShane et al. (McShane‚ et al.‚ 2010) describes motivation as “the forces within a person that affect his or her direction‚ intensity and persistence of voluntary behavior”. In this section‚ we will examine how strategies implemented by the Qantas leadership influences its employees’ motivation and morale. To assist with this analysis we have adopted two motivational theories that will illustrate the motivation issues arise within the Qantas workforce: 1. Herzberg’s 2-Factors
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Assignment for Organisational Behaviour Unit 2014-15 The assignment for this unit is to prepare an outline or ‘treatment’ for a 30 minute documentary film for television on a topic from this unit which interests you. A treatment is a description of your documentary‚ in prose‚ which guides the reader through content and tone. Usually they are written to sell films to producers. Your treatment should include the following: 1. Title (what are you going to call your documentary) 2. The pitch (what
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