Emotional Labor and Emotional Exhaustion CITATION: Magdalene Ang Chooi Hwa (December 2012) ‘Emotional Labor and Emotional Exhaustion’‚ Journal Of Management Research Volume 12‚ Issue No. 3‚ Page No. 115 – 127 Summary: This study examines the emotional labor process‚ operationalized as surface acting and deep acting‚ as performed by hotel employees in Sabah‚ Malaysia. It also investigates the influence of emotional labor on emotional exhaustion‚ and the potential role of co-worker support
Free Emotion Employment Feeling
While "Have at thee!" the Arthurian battle cry from Monty Python’s Search for the Holy Grail‚ is a far a-hem cry from the modern day hero’s‚ the essence remains the same. Many aspects of culture have been wholly altered‚ but society’s quest for a hero has remained. Each people of the ancient times had a matchless idol that was unto his self the embodiment of cultural perfection. In more recent eras‚ where societies vary exceedingly‚ people have relied on scores of heroes. The United States is deemed
Premium Hero Culture Sociology
teaching and the contemporary student’s attitudes towards modern college academia. In this paper‚ the author will be analyzing several comments posted on Ratemyprofessor.com regarding an upper-division Accounting class‚ Econ 136C‚ taught by Professor Coby Harmon. Furthermore‚ the paper will rely on the concepts introduced by Dr. Kenneth J. Gergen and Jeremy Rifkin work‚ respectively “The Self in the Age of Information” and “A Post Modern Age‚” in order to carefully dissect the attitudes of contemporary
Premium Education Postmodernism Modernism
A member of a traditional society would feel as though there are many advantages of his or her type of society as opposed to modern society. A member of a traditional society would feel as though modern society has quite a few flaws. Traditional society focuses more towards the improvement of society as a whole rather than focusing on self and personal gain. There are many comparisons between the two societies that can be made that show the differences in beliefs held by each society. By comparing
Premium Sociology Social class Management
helping you find the motivation to improve. Emotional Identification‚ Perception‚ and Expression (score 77) You are reasonably skilled when it comes to the core ability of identifying‚ perceiving and expressing emotions in yourself and others. There is still‚ however‚ room for growth. Overall‚ your skills in this area of emotional intelligence aid you in the process of reading others‚ understanding how they feel‚ and effectively identifying
Premium Emotional intelligence Psychology Emotion
Nature vs. Nurture Homosexuality‚ Addictions and Intelligence There have always been disputes on whether the decision to be homosexual or heterosexual was based on biological or environmental factors. These disputes are known as the Nature vs. Nurture argument. The two sides argue over how gender is chosen within a person. Based on reproductive organs‚ sex is easily determined at birth: male or female. Gender‚ however; is the sexual identity an individual takes on. It is possible for sex and
Premium Human nature Nature versus nurture Psychology
Threat Perception of Entrepreneurial Orientation and Emotional Intelligence: A Study on India’s Future Techno-Managers 89 89 Global Business Review 13(1) 89–108 © 2012 IMI SAGE Publications Los Angeles‚ London‚ New Delhi‚ Singapore‚ Washington DC DOI: 10.1177/097215091101300106 http://gbr.sagepub.com Rabindra Kumar Pradhan Papri Nath Abstract The present study examined the relationship between emotional intelligence and entrepreneurial orientation on a sample of 301 students
Premium Emotional intelligence Entrepreneurship
EMOTION INTELLIGENCE HANDBOOK... AN INTRODUCTION WITH YOUR INSIGHT Presented By: AnandKumar |||||||||||||||||||||||||||||||||||||||||||||||| INTRODUCTION EMOTION: - Any of the particular feelings that characterize such a state of mind‚ such as joy‚ anger‚ love‚ hate‚ horror‚ etc. Emotion can be simply defined as Energy-in-Motion. INTELLIGENCE: - The ability to acquire and apply knowledge and skills. EI = E-Motion+ Intelligence; WHAT IS
Premium Emotion Emotional intelligence Intelligence
specifically that we are the result of what we have learned from our environment. The behaviourist purposes two main processes: namely classical conditioning and operant conditioning. Key figures: Pavlov‚ Thorndike‚ Watson‚ Skinner‚ Wolpe‚ Bandura. Cognitive Psychology It’s a young and extremely scientific approach. Initiated by Wilhelm Wundt‚ those early laboratories
Premium Psychology Mind Sigmund Freud
particular place at a particular time. The two main ways of recognising these are; Modern architecture and traditional architecture. Modern architecture is known as the movement of architecture that began in the 20th century‚ it is also architecture that is characterised by the simplification of forms and subtraction of ornaments‚ modern architecture can be some of the most futuristic‚ colourful‚ innovative designs ever. Modern architecture these days there are so many materials that architects can use
Premium Architecture Construction