airport services provider DNATA (the Dubai National Air Transport Association) and Emirates Airlines. Owned by the government of Dubai and based at the busiest airport in the Middle East‚ Emirates has flourished under the sheikdom’s ’wide open skies’ policy‚ in spite of the restrictions placed on it by other countries. The airline‚ renowned for its luxurious in-flight service‚ was unique among long-haul airlines in that it had not joined a global alliance such as the Star Alliance or oneworld by the
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Advantages of principled bargaining Each of these four principles and other methods offer great advantages over many other types of negotiations. Separate the people from the problem People who involved in the negotiation would constantly hold their side’s positions and make quick response to other side’s activity. Therefore the problems between two sides always arise from their perception‚ emotion‚ and communication. (Fisher R.‚ and Ury W.‚ 1991) In term of Fisher and Ury‚ perception is the
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Introduction: Ulaanbaatar carpet JSC was established in 1971. Located in Mongolia‚ a very famous name in carpet manufacturing as their products have rich colors and beauty and high durability ensured by their high quality wool‚ sheep and fine workmanship. In 1992‚ the company had transformed into a Joint Stock Company. The company has around 550 employees; The main goal for the corporate is profit maximization Annual turnover around 2.5millions dollars. The Ulaanbaatar carpet factory is 100% private
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Professor: Elena Vidal (EV) Moustafa Elkholy November 4th‚ 2014 BPL 5100 Case Write-ups (Southwest Airlines) 1. What do you see as the issues the company is facing? The distance between the employees (The managers and the top management) has been increased. Before the leadership change‚ the top management was very close to the employees. That change causes a radical change in the company’s culture. Southwest experienced an increase in the fuel and wages cost. Southwest failed
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Alaska Airlines Strategic Management Model Linda Gay Cahill Table of Contents: Strategic Profile Company Introduction 3 Strategic Analysis PEST Analysis (Political‚ economic‚ social & technological factors) 4 Resource-Based View 6 Value Chain Analysis 8 SWOT Analysis 11 Strategy recommendations 13 References 14 Company Introduction Alaska Airlines is the ninth–largest U.S. airline based on passenger traffic and is the dominant
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of Delta Airlines‚ along with an industry analysis of the airline industry. The report uses current and past financial and statistical data for the company along with other up to date material to determine Delta’s current market position and future potential. The report finds that Delta Airlines has successfully emerged from its bankruptcy in 2005 to report successful returns in both 2007 and 2008. With its 2008 acquisition of Northwest Airlines Delta became the world’s largest airline‚ further
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Emile Durkheim and the Collective Conscience Emile Durkheim (1858-1917) was a French sociologist who strongly influenced the discipline of sociology. It was apparent to Durkheim that since the French Revolution‚ the nation had been wracked by conflict and moral crisis (Stones‚ 2008). At the individual level‚ rising suicide rates reflected a growing sense of malaise. Durkheim’s goal was to develop a sociology that would help France overcome this continuing moral crisis. By tracing the influences
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Marketing Excellence Southwest Airlines “fees don’t fly with us” Prof. Dr. Osman Karatepe Ghazal Adel Fahmideh 115120 Tour 504 Introduction Southwest Airlines Co. is the largest low-cost carrier in the United States‚ and is headquartered in Dallas‚ Texas. The airline was established in 1967‚ by Rollin King and Herb Kelleher. Southwest begins flying within the state of Texas (between Dallas‚ Houston‚ and San Antonio) with three Boeing 737 aircraft. Today Southwest operates nearly 400
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Chapter 2 Characteristics of the Airline Industry The real difficulty in changing any enterprise lies not in developing new ideas‚ but in escaping from the old ones. John Maynard Keynes 2.1 Introduction In recent years‚ the European airline industry has exhibited impressively dynamics. The sector has gone through a drastic change on both the supply and the demand side. Unlikely in other industries‚ the driving forces governing the recent changes do not depend mainly on technological factors
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emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted. The research involved: a review
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