to the customers to meet those needs. The market now determines what the manufacturer produces or the retailer sells and information collected from customers provides the basis for the focus for all organisational activities. Do not make assumptions about customers and their needs‚ ensure that you identify just who your customers are and what their needs are. Communicate with them often and regularly. Go directly to your customers for the information you need for information on customers priorities
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A Sample Research Proposal with Comments A research project or thesis will take at least two semesters to complete. Prior to starting a research‚ i.e. enrolling in the first semester research course‚ students must go through the proposal stage‚ during which students will develop their proposal and have it reviewed by his/her research advisor. This means that students need months of planning and background research work before the start of the first semester research. Students are not allowed to enroll
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Extended metaphor: the swamp is a metaphor‚ described as “struggle‚ closure‚” “the center of everything.” The speaker struggles trying to grasp it in its entirety: bones knocking‚ trying “for foothold‚ fingerhold‚ mindhold [italics added]‚” the last of this list qualifying that this journey extends beyond the physical‚ it is a trial of mental conception‚ of putting one’s mind around a complicated problem. Important also to note that the relationship between the speaker and swamp seems
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2013 Tones of Love Poems Pablo Neruda and Billy Collins both wrote poems about love; however‚ they each create individual tones through literary devices and relations. Neruda employs imagery and uses similarities between the speaker and his lover to create a serious tone‚ while Collins instead creates a satirical tone using metaphors and separating the narrator from his beloved. In “XVII‚” Neruda employs imagery such as words like “dark‚” “secret‚” “soul‚” and “shadow” to create a tone that demonstrates
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The Scarlet Ibis by James Hurst has a very melancholy and regretful tone at times. Sometimes you do get a lighter tone that’s happier. Several things really make you get a sense of the tone in the story. These things are diction‚ imagery‚ and syntax. From the very first paragraph‚ the imagery in the story really gives you the melancholy feeling of death and sadness. The “rotting brown magnolia petals” and the “graveyard flowers” that spoke “softly the names of our dead” paint a vivid picture
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Tone is the attitude a writer has about a topic. For example‚ a tone might be serious‚ sarcastic‚ respectful‚ or unsympathetic. A writer establishes tone through choice of words and details. Directions: Zora Neale Hurston creates a strong tone when she writes about race in this essay. In the second column of the chart‚ list key word choices and details from the essay that reflect her attitude for each topic. Describe her tone in the third column. Then answer the question that follows. Topic
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employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting customer committed which are all to welcome the customer as a guest. Hi is a good word with a smile on face to greet. Apart from these‚ icebreakers are also important which dispel the suspicious thoughts of the customers by using some compliments‚ comments about current issues
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In Hamlet by William Shakespeare there are many tone shifts in the first act. In Act 1 Horatio tells Marcellus and Barnardo why they are in constant preparation and says “In the most high and palmy state of Rome‚ A little ere the mightiest Julius fell‚ The graves stood tenantless…” (I.i.124-127) This shows a tone of caution and fear‚ many is worried about an invasion. In the second scene the Queen and King questions Hamlet about why is he still grieving and he says “That can denote me truly. These
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The Scarlet Letter Tone Thus far in “The Scarlet Letter” by Nathaniel Hawthorne he has made it clear the tone he has taken towards Pearl Prynne‚ Roger Chillingworth‚ and the Puritans as a whole. Hawthorne portrays his tone by his use of diction and syntax. Hawthorne’s view of Pearl is exceptionally adoring. There are several places this is made clear. He claims that her "beauty shined through the gorgeous robes" (Ch. 6) and there was a "circle of radiance" (Ch. 6) that shone about her. As the
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“In the children’s novel “The Other Side” the author uses tone‚ symbolism‚ and audience within the writing. Throughout history there have been numerous accounts of racial discrimination. The author uses a fence to show the barrier between blacks and whites that needs to be broken down. The author Jacqueline Woodson uses Clover and Annie as two different colored girls that become good friends and break down a racial barrier‚ in which case is a fence separating them. The fence is the main symbol
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