CHEMICAL BANK CASE Executive Summary The retail bank division of Chemical Bank was performing a radical organizational transformation into a market-focused and customer-focused organization after the 1991 merger with the Manufacturers Hanover Corporation. The new vision of the bank was to shift its image from a narrow provider of traditional financial services to a broader and innovative provider of superior financial service and advice for targeted customer groups. The objective was to position
Premium Strategic management Management Strategic planning
services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
Premium Bank
The factors that have been responsible for bank disintermediation In my opinion‚ there are three major arguments for the factors that have been responsible for bank disintermediation. First‚ pareto improvement (Vilfredo Pareto)‚ second‚ reputation acquisition in debt markets (Diamond‚ D.‚ 1989)‚ third‚ corporate finance theory (MM & Trade-off Theory). 1. Pareto Improvement (Vilfredo Pareto) According to Pareto efficient (Vilfredo Pareto)‚ if economic allocation in any system is not Pareto
Premium Economics Bank
Commercial Bank of Ceylon PLC Introduction Commercial Bank of Ceylon is identified as the benchmark private sector bank in Sri Lanka. The Bank had the largest market capitalization among all listed banking institutions in Sri Lanka and was ranked at No. 05 among all listed entities as at end 2012. Commercial Bank is only the Sri Lankan bank represented in the top 1000 Banks in the world for two consecutive years of 2011 and 2012. The bank has a subsidiary in Bangladesh. The Bank’s Head Office
Premium Deposit account Bank Sri Lanka
Title of the Report: Case Analysis of ‘The Cooperative Bank’ The Purpose: The purpose of the report is to submit the analysis of The Cooperative Bank based on the Activity Based Costing methodology To whom it is submitted (Name of the instructor): Prof. Sandhya Bhatia‚ Professor‚ Managerial Accounting‚ Indian Institute of Management‚ Udaipur Name of the Author: Abhishek Sengupta Anubhav Nigam Ravindran Damodaran Saurabh Srivastava Date of Submission: 24 February 2013
Premium Cost Costs Variable cost
The Case for Repositioning a Bank Introduction/Facts of the Case ANZ bank is over 170 years old providing a range of banking and financial products and services to more than 5.7 million retail customers on a global scale (case). . Offering 817 branches and 2600 automated teller machines (ATMs) all over Australia‚ ANZ is ranked in the top 4 banks in Australia along with Commonwealth Bank of Australia‚ National Australia Bank Ltd (NAB) and Westpac Banking Corporation. This report will identify
Premium Financial services Strategic management Bank
INFORMATION DOCUMENTS AVAILABLE FOR INSPECTION LIST OF STOCKBROKERS AND INVESTMENT BANKS ON THE NAIROBI STOCK EXCHANGE 2 3 4 5 7 8 9 4 5 8 23 32 35 37 46 48 5 54 87 89 95 97 Appendix I 23. CDS FORM 1. LIST OF CONTACTS ISSUER ISSUER : EQUITY BANK LIMITED Registered Head Office‚ NHIF Building 4th Floor‚ P.O. Box 7504-00200 NAIROBI Name / Title of Contact Persons Mr. James Njuguna Mwangi Chief Executive & Managing Director Mrs. Mary Wangari Wamae Company Secretary and Registrar
Premium Stock market Stock Bank
Case 1: Chemical Bank: Implementing the Balanced Scorecard see page 233-252 Questions for the case: 1. What does Mike Hegarty want to accomplish with the BSC ? 2. Comment on the BSC implementation at Chemical’s Retail Bank ? 3. What pitfalls need to be avoided for a successful BSC project? Balanced Scorecard Implementation Pitfalls to Avoid There are many Balanced Scorecard implementations where companies don ’t seem to get all the benefits described above. Research and experience have
Premium Balanced scorecard Strategic management Strategy map
Occidental Bank is one of the largest banks in the Philippines and is the flagship company of the Occidental Group‚ the country’s first billion dollar bank in terms of net worth. It was established in 1962 in Ermita‚ Manila by a group of businessmen‚ led by Ms. Lean Cayanan‚ who is currently the bank’s chairman and single biggest shareholder. Its present headquarters are at Occidental Place‚ located along Paseo De Roxas‚ Makati City‚ and the Philippines’ financial center. The bank is a universal
Premium Employment Branch
The Overall Financial Activities Of Al-Arafah Islami Bank Ltd (AIBL)‚ Bangladesh Based on the study on 2010 Financial statement and business police IUBAT The Overall Financial activities of Al-Arafah Iislami Bank Ltd (AIBL)‚Bangladesh SUBMITTED TO: MD. MUSTAFIZUR RAHMAN Faculty of (CBA) BUS 201 SUBMITTAD BY: GROPE NAME: ONIKER PRANTOR NAME ID PROGRAM EMAIL CLASS ROLL ASADUZZAMAN RIDOY 10202081 BBA ADIBAZAMAN 10202085 BBA MOSIUR RAHMAN 10202068 BBA
Premium Bank