Example 1: Routine request Asking for something receiver is likely to give Direct approach Opening ▪ start with goodwill words or reference previous communication ▪ what you want to know -- specific question/instruction‚ general request for information Dear Ms. Tan: I refer to our phone call this morning concerning my credit card account no 1234567. Would you please send me an itemised statement covering my card account for January? Body ▪ summarise why you are asking‚ telling; expand
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ENGL510 – Foundations of Professional Communication Writing Assignment 1 – Routine Informative Message (Draft and Revision) Also called positive/neutral informative messages or routine announcements‚ Routine Informative Messages are a common type of Professional Communication. To practice writing a Routine Informative Message you will write a one-page memo to employees announcing the new and revised employee education policies. Read the scenario below and present a solution in your own words
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Mrs. Jones‚ Would you provide information regarding the Subway franchise. My name is ....... and I am considering opening a Subway franchise in downtown Cleveland on January‚ 1 2014. My decision will be made on responses to the following questions. 1. How much does it cost to open a SUBWAY® restaurant? I am aware that my complete investment will depend on location‚ size and the extent of renovations required. However‚ I would like detailed investment information. 2. How much are the royalty and
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VERSION 1 Date: October 1‚ 20xx To: Employees of Midsize Company From: Herman Bartleby‚ Publications Director Subject: Newsletter announcement Midsize Company is excited to announce that beginning January 15 you will be submitting articles directly into the newsletter. 1. We will no longer be using the services of TypOGraphics for the design and typesetting of our newsletter. 2. Once you have been trained on the new desktop publishing software‚ At My Desk‚ you will be given access to the
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end)‚ or (3) incapacity to employ the criteria (e.g.‚ a person’s behavior is based on inaccurate or incomplete information). Choosing to be ethical often involves considerable personal sacrifice‚ and‚ at all corporate levels‚ it involves avoiding common rationalizations. CEOs and employees alike may justify unethical actions by suggesting that (1) the behavior is not really illegal and so could be moral; (2) the action appears to be in the firm’s best interests; (3) the action is unlikely ever
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Enquiries and Replies Week 8 Writing an email replying to an enquiry • Every email that we write should be professional‚ friendly and polite. • We do this by using clear‚ plain English. • When replying to an enquiry‚ make sure that: - we provide all the information that the customer needs - we promote our company and try to win the customer’s business Read the following email and then read Reply A and Reply B: Sample A does not attempt to address the client’s particular needs at all and
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The Nymph’s Reply The Shepherd had a sincere proposal‚ offering all the riches in his grasp to give to his love. But the Nymph rejects it for a simple reason‚ the only reason necessary; the Shepherd only promises materialist possessions and never mentions a serious relationship‚ let alone actual love. If an honest man is willing to give everything he has to a woman‚ is this action considered love or is it lust? If a woman falls for this bribery is she considered materialistic and naive? By the
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children. Care Routine Introduction Care routines are the events that happen regularly throughout the day. They support the development of children in many ways. A good care routine will have blocks of uninterrupted time for children to develop their play. A good care routine will also provide a lot of time for interactions between carers and children‚ this is especially important‚ as a strong attachment is vital in a child’s first years of development. Care routines involve routines for general
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become a habit‚ it is like this routine is etched into my skin. I don’t think about what I’m doing and I what I’m going to do it’s like the muscles have remembered‚ what I do precisely. “onee-chan‚ onee-chan” she says ah there it is that angel like voice its weird but that voice is the only thing I respond to these days. I turn around and there she is waiting for me to say something back. “yes kazuya-chan is there something you need?” I question. She replies “No” I don’t understand why she
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Baby Express Limited Room 2812‚ 28/F‚ Hang Ta Building‚ 58 Golden Road‚ Admiralty‚ Australia Tel.: 2296 5000 Fax: 2296 5010 22 October 20— Ms Emily Chan Public Relations Officer Riverside Hotel 8 Fan Tan Road‚ Tin Shaun‚ Au‚ Australia Dear Ms Chan Re: Coach Rental Services Thank you for your letter dated 20 October 20—enquiring about the Coach Rental Services to be held from 22 November at the Lantau Island. We are pleased to provide the information you need. Regarding the number
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