Client Satisfaction Surveying: Common Measurements Tool Faye Schmidt‚ Ph.D.‚ with Teresa Strickland CITIZEN-CENTRED SERVICE NETWORK CANADIAN CENTRE FOR MANAGEMENT DEVELOPMENT December 1998 For more information‚ please contact the Strategic Research and Planning Group of the Canadian Centre for Management Development Telephone: (613) 996-3955 Fax: (613) 995-0286 The opinions expressed are those of the authors and do not necessarily reflect the views of the Canadian Centre
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Example 2 Cu(OH)2 [pic] Cu2+ + 2OH- Ksp = [Cu2+][OH-]2 Checkpoint A Write the Ksp expressions for the sparingly soluble salts below a. AgF b. HgCl2 c. Cu(OH)2 Common ion effect The solubility of one salt is reduced by the presence of another salt having a common ion. For example consider the reaction AgCl (s) [pic] Ag+ (aq) + Cl- (aq) The ions present in solution are Ag+ and Cl- from the salt silver chloride. Imagine a soluble salt such as ammonium
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with a complex moral situation where there may not be a clear-cut choice between good and evil or right and wrong. This may appear to some to be moral ambiguity and relativism‚ but is more accurately described as moral complexity. In an essay titled Magic‚ Muggles‚ and Moral Imagination‚ philosophy professor David Bagget explains: Moral complexities don’t entail that everything ethical is colored gray and up for grabs. That a character like Harry may have flaws doesn’t mean he’s not a hero or virtuous
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The author‚ David Foster Wallace. He gave his only one speech so far in public‚ in which he talked about his view of life in the city. The speech happened in a commencement of Kenyon College in 2005. Now‚ the widely distributed video has been into a thin book‚ which name is “this is water”. At the beginning of the article‚ author talked a story about the fish‚ and he points out that “the fish story is merely that the most obvious‚ important realities are often the ones that are hardest to see and
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obituary is talking about how people’s common sense has died over the years. I agree that common sense is dead. Over the years common sense has dwindled into nothing. It relates to my life being that the stupidest things can pass in the world. It is a shame that common sense is dead. I definitely agree that common sense is dead. The reason that I do is because of the things people can get away with these days. Also the things that happen to good people prove that common sense is dead. A person could get
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should be censored and what should not. When the issue of censorship needs to be addressed question arise such as “Who will enforce it?” and “Who will decide what is ‘right’?” Ironically‚ the people who censor materials to protect the common people do not have the common persons best interest in mind. It is the people in power who censor to protect the disempowered and impose the views of a small percentage of society on the masses. Censorship will never reduce oppression and domination‚ but add to
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working‚ it could lead to major lawsuits and they did not want to deal with these ethical issues. In this paper‚ I will apply steps A through D of the Utility Test to this case and I will also apply the Common Good Test to this case as well. After comparing and contrasting the Utility Test with the Common Good Test‚ I will then determine which test is the most informative in terms of my evaluation of the case. Utility Test Steps in the Sole Remaining Supplier Case “For the utility test (or “Utilitarian
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extent is the House of Commons effective in carrying out its various functions? The House of Commons holds both legislative functions and is also designed to hold the executive accountable. It can be argued that due the introduction‚ and reforms‚ of select committees and the regular questioning of ministers the House of Commons is effective. However‚ it could also be argued that party loyalty and whips have become more important than effective scrutiny. The House of Commons can be seen to be effective
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Common Pool Resources Common Pool Resources are defined as non-excludable‚ but rival in consumption. Excludability is a property of a good where a person can be prevented from using it. Rivalry is a property of a good where one person’s use diminishes another person’s use. Externalities: costs/benefits that others face due to individuals’ actions. Externalities arise when those who use an asset (sink/source) but do not pay the full cost of maintaining the asset. The costs are transferred to common
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Macroeconomics Professor Coppedge December 5‚ 2011 Common Sense Economics Common Sense Economics is packed with valuable information‚ and approaches presenting this information in a way that is less dry than a conventional textbook. Although there is a lot to learn in this book‚ I feel like I have already been introduced to 90% of the content in class‚ this book is simply a supplement and review. The book is broken down into 4 sections: Ten key elements of economics‚ Seven major sources
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