Indira Gandhi National Open University School of Computer & Information Sciences MCS-015 COMMUNICATION SKILLS Block 2 SKILLS NEEDED AT THE WORKPLACE-II UNIT 6 Meetings UNIT 7 Taking Notes & Preparing Minutes UNIT 8 Presentation Skills-I UNIT 9 Presentation Skills-II UNIT 10 Negotiation Skills 5 26 48 59 71 Skills Needed at the Workplace-II COURSE DESIGN COMMITTEE Dr Anju Sahgal Gupta School of Humanities IGNOU Faculty of SOCIS‚ IGNOU Prof. Manohar Lal Shri Akshay Kumar Shri
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THE COMMUNICATION PROCESS WHAT IS COMMUNICATION? Communication is the process of transmitting and receiving of information through verbal or nonverbal behavior. At the center of any definition of communication must be the intention of conveying a message‚ even if the message is abstract (eg. modern poetry). WHY WE COMMUNICATE Why do we communicate? The purpose of any given communication may be: * To initiate some action * To impart information‚ ideas‚ attitudes‚ beliefs or
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Barriers of communication I. Noise Noise refers to the distraction and interference in the environment in which communication takes place. This affects the accuracy‚ clarity or event the arrival of the message. Noise can be further classified into four different types. 1. Physical noise. 2. Technical noise. 3. Social noise. 4. Psychological noise. 1. Physical noise Obstruction caused by environmental factors is termed as physical noise. Physical noise may include noise of the other people
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Communication is a learned skill. Most people are born with the physical ability to talk‚ but we must learn to speak well and communicate effectively. Speaking‚ listening‚ and our ability to understand verbal and nonverbal meanings are skills we develop in various ways. We learn basic communication skills by observing other people and modeling our behaviors based on what we see. We also are taught some communication skills directly through education‚ and by practicing those skills and having
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Communication Barriers Business Communication Barriers • Hindrances in the communication process. • Effect on message/ Distortion: – Clarity – Accuracy – Effectiveness Your own footer Learning Points 1 2 3 4 5 6 7 Meaning Barriers Organizational Barriers Organizational Barriers Individual Barriers Channel and Media Barriers Eco‚ Geo & Temp Barriers Technological Barriers Interpersonal Barriers Meaning Barriers • Semantic barriers. • Different meanings assigned to one
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Communication and Leadership Strong Communication skills a must for today’s leaders. Deborah J. Barrett Introduction In the article “Strong communication skills a must for today’s leader”‚ Deborah J. Barrett explain the concept of leadership and communication that help managers to be better leaders. The article defines leadership communication‚ levels of communication ability managers need and discusses the role of leadership image. Summary The introductory of the article stated on the
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The Importance of Effective Communication Table of Contents A Little Theory | The Communication Process| Barriers to Communication Basic Skills: Listening and Giving Feedback | Keys to Active Listening | Constructive Feedback: | Why managers are often reluctant to provide feedback| Effective Feedback | Appendices: A Short Case Example of Effective Communication A Planning Form for Constructive Feedback Evaluating the Feedback Session Three Kinds of Interviews Links
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COMMUNICATION Communication is the bridge of meaning between individuals. It refers to the process of transfer of information from one person to the other. In other words‚ it is a process by which people share the information or message with an intension to create an understanding in the mind of others. BARRIERS TO EFFECTIVE COMMUNICATION Obstructions or barriers impede the flow of communication. Barriers are classified into‚ 1. Semantic barriers 2. Emotional /Psychological barriers
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BADM 713 Thursdays LEADERSHIP COMMUNICATION CASE STUDY 2 KAREN CARLIN Same format as Case #1 There are several problems in this case. Your assignment is to read the case and identify the problems that‚ in your opinion‚ Karen Carlin and the firm of Hepplewhite and Boyce will have to confront‚ and suggest solutions to those problems in a five page‚ double-spaced
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The Hong Kong Polytechnic University EIE331: Communication Fundamentals File name: eie331 03am.pdf CONTINUOUS-WAVE MODULATION SCHEMES: AMPLITUDE MODULATION (AM) • Double sideband amplitude modulation (DSB) • Frequency spectrum and power relationships of the AM signal • Modifications of amplitude modulation: – Double sideband – suppressed carrier (DSB–SC) – Vestigial sideband modulation (VSB) – Single sideband modulation (SSB) • Frequency-division multiplexing (FDM) ´ G´za KOLUMBAN
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