Indira Gandhi National Open University School of Computer & Information Sciences MCS-015 COMMUNICATION SKILLS Block 2 SKILLS NEEDED AT THE WORKPLACE-II UNIT 6 Meetings UNIT 7 Taking Notes & Preparing Minutes UNIT 8 Presentation Skills-I UNIT 9 Presentation Skills-II UNIT 10 Negotiation Skills 5 26 48 59 71 Skills Needed at the Workplace-II COURSE DESIGN COMMITTEE Dr Anju Sahgal Gupta School of Humanities IGNOU Faculty of SOCIS‚ IGNOU Prof. Manohar Lal Shri Akshay Kumar Shri
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Data Gathering Techniques 3. Statistical Treatment of Data (optional) SYSTEM PRESENTATION A. Existing System 1. Company Background 2. Description of the System 3. Process Flow of the System 4. Analysis of the System B. Proposed System 1. Description of the System 2. Objectives of the System 3. Scope and Limitation of the System 4. Process Flow of the System 5. System Specifications a. Features of the System b. Hardware Requirement c. Software Requirement C. Cost-Benefit Analysis IMPLEMENTATION ISSUES
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Mehrabian’s communication research Professor Albert Mehrabian’s communications model Professor Albert Mehrabian has pioneered the understanding of communications since the 1960s. He received his PhD from Clark University and in l964 commenced an extended career of teaching and research at the University of California‚ Los Angeles. He currently devotes his time to research‚ writing‚ and consulting as Professor Emeritus of Psychology‚ UCLA. Mehrabian’s work featured strongly (mid-late 1900s) in establishing
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Introduction The topic my group choose was Communication. Now when we thought about this we knew that this was such a broad topic. It can range from how people communicate‚ communication barriers‚ social networks‚ different forms of communication‚ how it can be used in the work place to how different genders react towards communication. Since me and my team members all originated in different generations we allotted different communication topics based upon how important they were to us or how they
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Communication is when two or more people exchange information. Good communication skills is essential in a work setting because it’s vital for the development of positive relationships with people using the services provided‚ and also for their families and friends‚ so that they can understand and meet their needs. Communication is also crucial to develop positive relationships with work colleagues and other professionals‚ as well as to share information with those using the services‚ by providing
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What is ICT? ICT stands for Information Communications Technology. ICT refers to any device or system that allows storage‚ sending and receiving of digital information. For example‚ personal computers‚ digital television‚ email‚ and smart phones etc. ICT hardware will include: • Computers • Scanners • Digital cameras. ICT software will include: Standard Office Applications: Word processing: E.g. Microsoft Word: Write letters‚ reports etc. Spreadsheets: E.g. Microsoft Excel
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Exercises 9 address driver-id person name owns license model year car report-number location date driver participated accident damage-amount Figure 2.1 E-R diagram for a Car-insurance company. Exercises 2.1 Explain the distinctions among the terms primary key‚ candidate key‚ and superkey. Answer: A superkey is a set of one or more attributes that‚ taken collectively‚ allows us to identify uniquely an entity in the entity set. A superkey may contain extraneous attributes
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Topsoe Process 2. Linde AG Process 3. Uhde GmbH Process 4. KAAPplus Process of Kellogg Brown and Root‚ Inc. 5. KBR Purifier‚ Process of Kellogg Brown and Root‚ Inc Description of these processes is available in Hydrocarbon Processing [2]. This assignment uses Topsoe process. More than 60 installed plants use this process. More than 50 % ammonia is produced using Topsoe process. Capacities of the plants constructed in the last decade range from 650 mtpd to 2050 mtpd. The flow diagram of the
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Bovée-Thill Business Communication Supplemental Cases: Fall 2011 New cases to accompany * Business Communication Essentials‚ Fifth Edition * Excellence in Business Communication‚ Ninth Edition * Business Communication Today‚ Tenth Edition On the following pages‚ you will find 12 new cases to accompany Bovée-Thill business communication texts‚ each with a suggested solution or solution guidelines. The cases are tagged by skill category and appropriate chapter for each text. (Note
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The Conflict Revealed COMM 200 Interpersonal Communication Prof. Darla Hill April 2‚ 2012 The Conflict Revealed Within interpersonal communication conflict can be defined simply as a fight or battle that can display truth and strength or highlight the most painful and unforgiving elements of emotions in everyday lives. The handling of interpersonal conflict if done properly can strengthen the relationship to which the conflict originated but if handled poorly it can cause great and irreparable
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