SERVICE LEARNING We had our Service Learning at Barangay Onyx in the city of Manila. We were required to have 8 hours in doing our Service Learning. In this service learning I’ve learned a lot‚ experience new things‚ and realize that I can do things that I didn’t think that I can do it. The clean-up drive’s mission is to clean the neighborhood or the whole barangay. One of our objectives is that the community (barangay) will have a clean place to live in because technically that is the main purpose
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Detailed explanation of the principles of customer service Principles of good customer service is very important to give excellent customer service and to make the customer want to return the importance of customer service is to ensure the needs and wants of customers are met by the organisation‚ meeting customer expectations and ensuring satisfaction. Customer service aims to provide support and the best experience to a customer through actions that are taken by the seller. This includes actions
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Assessment Record Public Services Programme BTEC Level 3 90 Credit Diploma in Public Services Learner Name Assignment title Crime & Effects on Society Assessor Name Chris Beasley Unit No & title Unit 12.3 – The Effects of Criminal Behaviour Target learning aims Issue date Tryfan 25/1/15 Snowdon 27/2/15 Submission date Tryfan 13/3/15 Snowdon 16/3/15 First submission / resubmission?* Resubmission date** Resubmission authorisation By Lead Internal Verifier Date *All resubmissions
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Service package of MITSOB Before describing about the service package of MITSOB I would like to give an overview of what SERVICE is .. “Any act or performance which one party offers to another that is essentially intangible in nature and which never result in ownership of anything is known as service .” Now according to this definition of service I would like to define the service package of MITSOB MITSOB is a service firm it only and only offers service. MITSOB is an education institution which
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The Ethics of Leadership David Draper Ashford University BUS 610- Organizational Behavior Dr. Gary Shelton March 18‚ 2013 ABSTRACT The paper explores the leadership of Robert Nardelli at home depot during the years of 2000 through 2006. The paper focuses on his methods and actions in the context of leadership theory in an effort to define his specific leadership style. Once defined the paper examines his methods and actions to determine if they were ethical or unethical. Nardelli’s
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Engaged Leadership - The New Public Service Managerialism Dr Neil Wooding Director of Public Service Management Wales Commissioner for Equality and Human Rights (Wales) Journal of Finance and Management in Public Services. Volume 7 Number 1 39 Dr Neil Wooding Engaged Leadership - The New Public Service Managerialism Abstract In the significant challenges that face managers and leaders to reform and improve Welsh public services this article examines a new leadership behaviour emerging
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Student’s name Professor’s name Date Course Code of Ethics To be honest – the more honest you are the more trustworthy you become. Honesty is one of the man’s best qualities. Honesty can build lifelong relationships‚ which lies in no way will be capable of making. People will develop trust in you‚ your deeds and your words if you respect them enough to be honest with them. As well as built on honesty‚ trustworthy relationships are based on honesty. They are hard to gain and are hard to maintain
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Introduction to Services Marketing In general‚ goods can be defined as objects‚ devices‚ or things‚ whereas products refer to both goods and services. A service is any act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to a physical product. The distinction between goods and services is not perfectly clear. Service is the sum of all encounters between a customer and a service provider
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ETHICAL DECISION MAKING and ETHICAL DILEMMA “Ethics is a branch of philosophy that deals with the study of what is good and bad‚ right and wrong‚ also includes values‚ principles and theories.It concentrate on values and virtues rather than facts” (GUTTMANN‚ 2006).Ethics related knowledge is essential for a social worker to increase their skill and abilities to deal with the situation ‚such as ethical decision making and ethical dilemma .Ethics represents the conduct or standards of behavior which
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Analysis of agency culture and ethical concerns proves valuable when solving problems. Theoretical frameworks discover root causes of behavior and serve as evidence for appropriate solutions. The NASW Code of Ethics outlines methods to confront unethical behavior. Problem solving combines analysis‚ theoretical frameworks‚ and the NASW Code of Ethics to arrive at a solution. Agency Context Demographics Goodwill Career Connections in Asheville‚ North Carolina helps community members overcome barriers
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