orientation - Listens to and eventual accommodation of the target market and determine futureneeds | Customer orientation - makes customer demand match the products the company currently offers | Process: | One to many | Usually one to one | Focus: | Generate leads - fulfill customer’s wants and needs thru products and/or services the company can offer | Generate purchases/orders - fulfillsales volume objectives | Horizon: | Longer term | Short term | Scope: | Identifying customer needs (research)
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FORMULATING PERSONAL-SELLING STRATEGY • Sales Management achieves personal-selling objectives through personal-selling strategy • Key decisions in personal – selling strategy are : a) The kind of sales force required and b) The size of sales force required • The decision on the kind of salespersons defines the role that sales personnel play in their contacts with customers & prospects. The decision on the size of the sales force dictates deployment of sales personnel
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Cross-selling stands for being able to offer to the existing bank customers‚ some additional banking products‚ with a view to expand banking business‚ reduce the per customer cost of operations and provide more satisfaction and value to the customer. For instance‚ when a bank is in a position to sell to a deposit customer (say saving bank or term deposit)‚ a loan product such as housing loan‚ credit card‚ personal loan or vice-versa‚ this would result into additional business and lead to low per
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How to Repair Liner Plate in Ball Mill Domestic high manganese steel has been gradually replaced by alloy steel liner plate. With the application of alloy steel liner plate‚ it has become the market mainstream. Ball mill liner plate is used to protect the cylinder body. Many customers complain that liner plate’s life span is too short and the production cost is too high. With advanced technology in producing liner plate‚ KAIYUAN COMPANY can offer first-class quality and reasonable price to customers
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Case study Jan Bronowski is a salesperson for Packard Bell (a computer company www.packardbell.com) and works exclusively in PC WORLD (www.pcworld.com) a retail company selling personal computers‚ printers‚ software and ancillary computer-related equipment. Working on a one-toone basis‚ the job involves demonstrating the functions of hardware and software packages‚ answering any questions the prospect may have and solving problems by matching the appropriate products to the customer’s needs. At
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Sunflower Company : Adapting to Changing Market Conditions Problem : Looking ahead‚ there are 4 challanges for Sunflower Company ; Splitting the company up and / or selling a part of the company Retaining people Applying Information Technology Managing counrty or regional economic factors Timeline 1992-1994 : Start of the firm Firm started with 3 employees; founder‚ accountant‚ sales agent. There was high demand and low competition.In early 1990s it was diffucult to gt a loan from a bank‚ by 1994
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decision-making in company (competitors‚ customers‚ suppliers‚ general public‚ distributors) Macro environment- factors that affect performance and decision-making in company (economy‚ political‚ social‚ legal) PESTEL- analytical tool to identify factors (political‚ economic‚ social‚ technological‚ environmental‚ legal) Mission- goal of the company Vision- how does company sees itself in some years Slogan- phrases for campaigns Values- beliefs that are shared in the company Business goals- what
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Strategy Boeing Corporate-level Strategies Analysis and Recommendation Modified parts are underlined Two main business units of Boeing are “Boeing commercial airplanes and Boeing defence‚ space & security‚ in which the products and modified services are based on providing commercial and military aircrafts‚ satellites‚ weapons‚ electronic and defence systems‚ launch systems‚ advanced information and communication systems‚ and performance-based logistics and training”(Boeing‚ 2013). “Boeing is also
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` Outline for Preparation of Manual Title Page A. Name of product to be sold. B. Name of company you are selling for. C. Course name and number. D. Your name and date. I. Developing a Personal Selling Philosophy A. Describe the marketing setting (e.g.‚ retail‚ wholesale‚ manufacturing‚ or service). B. Describe the role of personal selling in this setting. C. Describe the typical salesperson’s training to become a consultant/problem-solving type of salesperson. II. Developing a Relationship
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deal; Now people just sign on to sites like EBay and Craig’s list to find people selling things that they are interested in purchasing. Although there are many benefits to using sites like those or even to be able to look into local sales online‚ but there are also some down sides to this type of buying and selling on the internet. In this paper‚ we are going to discuss the advantages and disadvantages of buying and selling online. There are many advantages to shopping online‚ whether it is through
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