CHAPTER 1: THE AGE OF SELLING‚ SELLING AND SALESPEOPLE SELLING IS PERVASIVE The pervasiveness of selling in practically all human endeavors‚ occupations‚ preoccupations‚ and professions that require contact and engagement with people is by itself a compelling reason to formally study the art and science of selling. It is an art because it requires skills that have to be constantly practiced to achieve‚ at least‚ a decent level of excellence or perfection; on the other hand‚ it is also a science
Premium Marketing Sales
Introduction on BOEING Boeing is an American multinational corporation that designs‚ manufactures and sells fixed-wing aircraft‚ rotorcraft‚ rockets and satellites. It also provides leasing and product support services. Boeing is among the largest global aircraft manufacturers‚ is the second-largest aerospace & defense contractor in the world based on 2012 revenue and is the US’ largest exporter by dollar value. Boeing stock is a component of the Dow Jones Industrial Average. The Boeing Company’s
Premium Boeing Boeing Commercial Airplanes Boeing 707
500‚ Pumps 12‚500 and Flow Controllers 4‚000)‚ the break-even prices in dollars (BEP$) are shown as below: Therefore‚ based on the data above‚ if the company cut its prices to just cover short-term variable costs‚ the company’s total sales would fall by 4.05%‚ from $2‚152‚500 to $2‚065‚387‚ which would also result in 4.05% drop in the selling price of each unit of products‚ total variable costs at $699‚737‚ and zero operating income before tax. 2. (a) How does Wilkerson’s existing cost system
Premium Costs Variable cost Cost accounting
100 seats. Airbus was formed in 1970 by a consortium of France’s Aerospatiale‚ Germany’s Deutsch Airbus and Spain’s CASA. The main business is to design and manufacture civil transports. The companies first decided to build their first twin-engine wide body airliner - the A300. However‚ at that time‚ Boeing‚ which becomes its biggest competitor in following decades‚ enjoyed most market dominance with various airplane products. Therefore‚ in the infancy‚ A300 was not a particular success for Airbus
Premium Airbus Marketing Boeing
CMR212 10/01/01 Can Selling Be Globalized? THE PITFALLS OF GLOBAL ACCOUNT MANAGEMENT David Arnold‚ JulianBirkinshaw‚ and Omar Toulan California Management Review Reprint Series ©2001 by The Regents of the University of California CMR‚ Volume 44‚ Number 1‚ Fall 2001 This document is authorized for use only in T-GEMBA/GMAN - 02212013 by Andrew Wilson and Saroja Subrahmanyan at St. Mary’s College of California from February 2013 to August 2013. Arnold CMR fa01 final 1/24/02
Premium Marketing Customer service Customer relationship management
Personal Selling I. Personal Selling Basics A. What is Personal Selling? We all know‚ or at least have an impression‚ of what personal selling entails. As a general rule‚ college students tend to be somewhat negatively predisposed toward personal selling‚ particularly as a career. As such‚ in addition to explaining a variety of personal selling concepts and explaining personal selling’s role in the promotion mix‚ a goal for these notes is to dispel some of these negative impressions
Premium Sales Marketing
orientation - Listens to and eventual accommodation of the target market and determine futureneeds | Customer orientation - makes customer demand match the products the company currently offers | Process: | One to many | Usually one to one | Focus: | Generate leads - fulfill customer’s wants and needs thru products and/or services the company can offer | Generate purchases/orders - fulfillsales volume objectives | Horizon: | Longer term | Short term | Scope: | Identifying customer needs (research)
Premium Marketing
FORMULATING PERSONAL-SELLING STRATEGY • Sales Management achieves personal-selling objectives through personal-selling strategy • Key decisions in personal – selling strategy are : a) The kind of sales force required and b) The size of sales force required • The decision on the kind of salespersons defines the role that sales personnel play in their contacts with customers & prospects. The decision on the size of the sales force dictates deployment of sales personnel
Premium Sales Marketing Competition
Cross-selling stands for being able to offer to the existing bank customers‚ some additional banking products‚ with a view to expand banking business‚ reduce the per customer cost of operations and provide more satisfaction and value to the customer. For instance‚ when a bank is in a position to sell to a deposit customer (say saving bank or term deposit)‚ a loan product such as housing loan‚ credit card‚ personal loan or vice-versa‚ this would result into additional business and lead to low per
Premium Debt Credit history Finance
Case study Jan Bronowski is a salesperson for Packard Bell (a computer company www.packardbell.com) and works exclusively in PC WORLD (www.pcworld.com) a retail company selling personal computers‚ printers‚ software and ancillary computer-related equipment. Working on a one-toone basis‚ the job involves demonstrating the functions of hardware and software packages‚ answering any questions the prospect may have and solving problems by matching the appropriate products to the customer’s needs. At
Premium Sales Management Demonstration