COMMUNICATION SKILLS MODULE Prof. Dr. Hamid Rafiq Khattak hamid_khattak@hotmail.com Sara Yaqoob saroo_14@yahoo.com Rabia Basri rabia_basri2003@yahoo.com Acknowledgements I am sincerely indebted to Learning Innovation Division -National Academy of Higher Education‚ Higher Education Commission Islamabad for the opportunity of writing this module on Communication Skills. I am indebted to my colleagues at APCOMS‚ Ms. Sarah Yaqoob and Ms. Rabia Basri for their immense assistance in developing
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Interpersonal Skills Report Communication is a fundamental part of our everyday lives. It is a process of expressing thoughts by using verbal and non verbal communication. Having excellent interpersonal skills‚ allows us to achieve effective communication with our peers and colleagues. Working within the social care sector it is vital to be able to communicate effectively with service users and with work colleagues. There are many different types of communication and over the years this had
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Presentation Skills Introduction Presentations are a way of communicating ideas and information to a group. A good presentation has: • Content - It contains information that people need. Unlike reports‚ it must account for how much information the audience can absorb in one sitting. • Structure - It has a logical beginning‚ middle‚ and end. It must be sequenced and paced so that the audience can understand it. Where as reports have appendices and footnotes‚ the presenter must be careful not to loose
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CHAPTER 6 MANAGERIAL DECISION MAKING AND INFORMATION TECHNOLOGY True/False Questions *1. Because everybody makes decisions everyday‚ decision making is easy. 2. Decision making is the process of identifying problems and opportunities and then resolving them. *3. The two categories of decision processes rely on either real or imagined problems. 4. A determination made from available alternatives is called a decision. 5. Johnne Morria works for a backpack manufacturer
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encouragers ‘um’ ‘yes’ ‘go on’ ‘ah ha’‚ by using non verbal cues –position‚ posture‚ eye contact‚ affect ‚ facial expression‚ animation and time pausing before asking follow up questions. 2. When you reflect in active listening‚ what reflecting skills can you use? 1. Paraphrase (check periodically that you’ve understood. 2. Reflect back feelings and content 3. Clarification 4. Summarise the major issues 3. What does connotative mean? Connotative meaning in a language is a subjective
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sBP 2011 ISSUE 7&8 Comprehension Answers 1. What are two different ways that ’ethical’ shopping has “burst noisily into the mainstream” (line 7)? Use your own words as far as possible. [2] Lifted Paraphrased You can now buy a more socially or It is now possible to purchase a wide range of environmentally responsible version ethically produced products. of just about anything Green shopping websites abound There are many / plenty of online shops. OR The sale of such goods online is increasing.
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EXAM SKILLS Criteria 1.1– 1.2 Produce a comprehensive revision plan for at least three examinations‚ choosing topics to revise that reflect interests‚ perceived difficulty and focus of examination. REVISION PLAN |NAME OF EXAMINATION |TOPICS |REASONS FOR CHOOSING TOPIC |REVISION DATES/TIMES |Resources |EXAMINATION DATES | | | |It is the only topic I am |Tonight 23/01/2013 from|http://www.youtube.com/wat|Thu
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Q1 Communication plays an important role in all aspects of life. No matter who you are and where have you been located communication is a must for us to interact with each other. Communication skills are essential in all spheres of life. Considered it as works and relationship or dealing with the project leaders or working out some solutions with a team or writing reports‚ getting across the points effectively is what matters. There are two different types of communication‚ verbal and nonverbal
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their firm. Specifically‚ CMI brings to the table an offer of $820‚000. CTS brings to the table a book value of $420‚000‚ and the goodwill of the firm. The CMI bid is for 100 percent of the ownership of the company. In addition‚ the $2 million in outstanding notes will pass through to the new company owned by CMI. Further‚ CMI will agree to retain Tom Winder as CTS’ general manager. Finally‚ CTS will be moved to the office of CMI in Philadelphia. The personalities of Randall and Nolan are such that
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The disparity between American capabilities and influence abroad is significant in interpretation but not importance from two standpoints: international relationships and foreign perceptions of power. From a power standpoint‚ the disparity between American capabilities and influence abroad is not important because the U.S. has a hegemony in relative capabilities. Therefore‚ if the U.S. wanted to fully commit to any mission and/or experienced a life or death situation‚ the American military would
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