Chapter-1 INTRODUCTION 1.0 Introduction 17 May marks the anniversary of the signature of the first International Telegraph Convention and the creation of the International Telecommunication Union. Since 1973‚ the occasion has been recognized as World Telecommunication Day. So the significance is clear here that Telecommunication Sector has a particular acknowledgement in the world and the result is the creation of World Telecommunication Day. In fact‚ Telecommunication
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“CUSTOMER SATISFACTION” - An Experience with Ltd. 1|Page Internship Report on “Customer Satisfaction of Grameen Phone LTD” Submitted to Anahita Ahmed BRAC Business School BRAC University Submitted By Marzana Moslem Mouli ID - 07304087 Dept. –BBS Submission Date 22nd December‚ 2011 2|Page Chapter- 1 Introductory PART 3|Page Transmittal Message December 22‚ 2011 Anahita Ahmed BRAC Business School BRAC University 66 Mohakhali‚Dhaka Subject: Submission
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paper on “Managing Profitable Customer Relationships & Partnering To build Customers Relationship-A Study OF Comparison Between Grameenphone & Banglalink. Subject: Principal Of Marketing Table of content: Topic Page no. Introduction to Grameenphone | 3 | Introduction to Banglalink | 4 | Company Background | 5 | Mission Of The Organization | 5 | Market Offerings (Product‚ Size/Type & price) | 6
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Sheba had failed to tap the business potentials in Bangladesh mainly due to a chronic feud between its Malaysian and Bangladeshi partners. An agreement was reached with Orascom worth US$25 million was finalized in secret. The pact has been kept secret for legal reasons‚ considering financial fallout and because of the feud. The main reason for the undercover dealing was the joint venture agreement between the Bangladeshi and the Malaysian partners‚ which dictates that if any party sells its Sheba
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A WORKING REPORT ON THE PROCUREMENT DEPARTMENT OF BANGLALINK An Internship Working Report Presented in Partial Fulfillment of the Requirements for the Degree of Bachelor of Business Administration (B.B.A) Letter of Transmittal
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Banglalink Banglalink is the latest addition to the GSM family of OTH. Naguib Sawiris‚ Chairman and CEO of OTH‚ announced the acquisition of Sheba Telecom (Pvt.) Limited with a cost of US$60m in September of 2004. The company aims to make a difference in the lives of the people. Its vision is to “Understand people’s needs best and thus create and deliver appropriate communication services to improve people’s life and make it easier”. Their mission is‚ therefore‚ to reduce the total cost of
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A Report on Exploring Distribution Channel of Grameen Phone i A Report on Exploring Distribution Channel of Grameen Phone Submitted To Dr. Md. Baktiar Rana Course Title: Marketing Channel Management Course Code: MKT 403 Submitted By Aniqa Tahsin Anchal(787) Md. Shafaeth Zaman(802) Nafiz Imtiaz Noor(816) Md. Ashiqul Islam(1332) Md. Aftarul Islam(1981) Date of Submission 22nd February‚ 2014 Institute of Business Administration‚ Jahangirnagar University ii LETTER
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Background Grameen phone & banglalink‚ apparently the largest mobile telecommunication industry in bangladesh.those operator their function with an aim to accomplish some principal target. That operator has to address a large number of customers throughout the country. They are impressive to get to the customers to know their impression on the services of their communication medium. This report‚ an analysis on the comparison of customer satisfaction between Grameen Phone & Banlalink
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community. The main visionary of the company is Mr. Naguib Sawiris‚ who is also the Chairman & Managing Director of the company. All the grand strategy of the company is set by him. To ensure efficiency and effectiveness the recruitment policy of Banglalink for each management level is unique according to its needs. The company values their employees. The company uses critical incident techniques to appraise their performances. Among other things they provide. The company has taken up a string of measures
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million subscribers Grameenphone is the largest cellular operator in the country. It is a joint venture enterprise between Telenor and Grameen Telecom Corporation‚ a non-profit sister concern of the internationally acclaimed microfinance organization and community development bank Grameen Bank. Telenor‚ the largest telecommunications company in Norway‚ owns 55.8% shares of Grameenphone; Grameen Telecom owns 34.2% and the remaining 10% is publicly held. Grameenphone was the first company to introduce GSM
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