CRM Departme rt M ent At BRAC B Bank Limited d by Marzu Hussain uk ID: 0710061 An Internshi Report Presented in P A ip Partial Fulfill lment Of the Requirem t ments for the Degree e Bach helor of Bus siness Admin nistration Inde ependent Un niversity‚ Ban ngladesh Decem mber‚ 2011 2 A Working report on the CRM Department At BRAC Bank Limited 3 A Working report on the CRM Department At BRAC Bank Limited by Marzuk Hussain ID: 0710061
Premium Bank Interest
termed as Public Private Partnerships (PPPs)‚ is a cooperative venture between the public and private sectors in the provision of goods or services which is traditionally provided by the state (Ricote & Fabella‚ 2006). The public and private sectors have common goals and their partnership can take advantage of the separate strengths of each to achieve their objectives. On the Executive Summary of Proceedings about Public-Private Partnerships in the Social Sector they elaborated that the private sector
Premium Public–private partnership
overall service quality in Standard Chartered bank‚ the top banking service provider in Bangladesh. This paper also tries to identify the gap between customers’ expectations and perceptions on the bank’s service quality. Finally‚ some suggestions have been offered to improve the service towards the customers by the authority of Standard Chartered Bank. Keywords: Service‚ Customer‚ Quality‚ Dimension & Bangladesh. Introduction: Standard Chartered Bank has a history of over 150 years in banking
Premium Bank
Tourism Sector 14th November 2012 Table of Contents Title Page 1 Table of Contents 2 Introduction 3 Task 1: The history and structure of the travel and tourism sector 4 Task 2: The influence of local and national governments and international agencies on the travel and tourism sector 8 Task 3: The implications of political change 10 Task 4: Investigate the effects of supply and demand on the travel and tourism sector
Premium Tourism
knowledge as it increases one’s capabilities to handle problems at various stages and the ability of decision. We tried our best to collect the valuable information and its relevant facts. This report is the result of our research with Muslim Commercial Bank (MCB). We visited MCB Jail Road Branch‚ which is the best of physical environment. Table Of Content Background ……………………….. 6 Introduction ……………………….. 7 Brief History ……………………….. 8 Mission
Premium Marketing Bank
Virtual Banks Defined……………………………………………….….….p. 1 Brief History…………………………………………………………..……p. 1-2 Competition………………………………………………………….……..p. 3 Major Players……………………………………………………………….p. 3 Use Amongst Canadians: ……………………………………………….….p. 4 Some Statistics Benefits vs. Drawbacks of Virtual Banks…………………………………………...p. 4-6 Advantages ………………………………………………...…………….... p. 5-6 Disadvantages………………………………………...……………………..p. 7-8 Implementation of Virtual Banks in Canadian
Premium Bank Banking
SUB: - CORPORATE GOVERNANCE TOPIC: CORPORATE GOVERNANCE IN INSURANCE SECTOR. . ACKNOWLEDGEMENT My deepest thanks to prof.Oberoi sir to Guide the project for guiding and correcting various documents of mine with attention and care. He has taken pain to go through the project and make necessary correction as and when needed. A special thank of mine goes to my colleague who helped me in completing the project & she exchanged her interesting ideas‚ thoughts & made this project
Premium Corporate governance Insurance Risk management
Relationship between Private and Public Police Axia College of University of Phoenix The condition of the economy today in the United States is dictating changes for many Americans. People are losing their jobs and homes in record numbers. Desperate times will give way for desperate people to resort to desperate acts; often criminal. As the national crime rate continues to rise‚ government funding is continuing to drop. Government budgets operating in the red are dictating a reduction of government
Premium Police
Investment banks do not engage in retail banking DIFFERENCES WITH COMMERCIAL BANKING DIFFERENCES WITH COMMERCIAL BANKING DEPOSITS LOANS DIFFERENCES WITH COMMERCIAL BANKING 1933 Glass-Steagall Act In the US‚ Investment and Commercial banking activities were separated - I.B.’s were no longer allowed to receive customer deposits and offer retail banking services. - Comm. Banks no longer allowed to underwrite securities. Glass-Steagall Act repealed in 1999. Today Today‚ large US banks (e.g.‚ Bank of
Premium Bank Finance
A central bank is the public authority that oversees all financial institutions and implements monetary policy. The Bank of Canada is Canada’s central bank. Monetary policy is how The Bank Of Canada controls inflation and the business cycle by monitoring and changing the amount of money being circulated in the economy and regulating both interest and exchange rates (Parkin‚ 2003). The Bank of Canada plays a great role in chartered banks. One of the tools that the Bank of Canada uses to implement
Premium