Introduction The term emotional intelligence came into common usage following the success in the 1990s of Daniel Goleman’s book‚ Emotional Intelligence; why it can matter more than IQ. Goleman pointed out that ‘success’ in life depends not only on our IQ as measured by our literacy and numeracy skills but‚ more importantly‚ on how well we know our own emotional make-up‚ manage our emotional responses and react to the emotional responses of others. Goleman’s emotional intelligence speaks
Premium Emotion Psychology
PRINCIPLES OF MANAGEMENT OCTOBER 3‚ 2014 Emotional intelligence is defined in our book as "the composite set of capabilities that enable a person to manage himself or herself and others" (Goleman‚ 1995‚ 1998) Emotional Intelligence is a very powerful tool. Emotions can enhance your thoughts‚ transform relationships and behavior. I realize now that I by using this tool it will allow me to understand myself better. Overcome my work-related challenges‚ and build healthy relationships. In the context
Premium Sales Emotional intelligence
Are there other professionals within the setting as well as other community agencies with whom the social worker collaborates in order to help their clients? If so‚ explain. Yes‚ Mrs. Burrell collaborates with other professionals‚ and community agencies. The other professionals she collaborates with are home service agencies. The home agencies are services that the patient may need when they are discharged. They also come in to see the patients before they leave to give them a description of the
Premium Sociology Medicine Health care
Functional Competency Inventory and Design by Jai Cortes I. Title of the Diagnostic Tool: Functional Competency Inventory and Design II. Overview of the Diagnostic Tool a. Definition In a nutshell‚ functional competency inventory and design‚ is a tool which aims to measure the competencies of functional groups of organizations‚ which are affected by their respective core objectives. In 1973‚ McClelland supported “testing for competence‚ rather than intelligence.” By definition‚ competencies are “general
Premium Management Skill Functional group
Technological University of the Philippines Ayala Boulevard‚ Ermita‚ Manila College Of Liberal Arts Social Science Department ASSIGNMENT IN IM 13 – INDUSTRIAL RESEARCH RELATED LITERATURE AND STUDIES FROM LOCAL AND FOREIGN IN MANAGERIAL LEARNING COMPETENCY BACHELOR OF ARTS IN MANAGEMENT MAJOR IN INDUSTRIAL MANAGEMENT DECENA‚ KEN ALVIN S. SUBMITTED BY: Prof‚ Kevien P. Cabbarubias Ph.D SUBMITTED TO: JULY 29‚ 2013 Local Related literature: HUMAN RELATION SKILLS AND PERFORMANCE
Premium Management Human resources Strategic management
in today’s society‚ it is important to not only learn how to communicate properly‚ but how to do so appropriately and effectively. When communication is broken down to its five core competencies‚ the opportunity to improve how people communicate is much easier and more easily understood. By focusing on each competency‚ the learner has an opportunity to master each segment through practice. As conditions of communication improve‚ the learner can gain more confidence in communicating appropriately
Premium Ethics Morality Skill
Introduction This essay will discuss three important topics that to me have stood out as important concepts that are sensible and comparatively simple to apply in my work as a graduate nurse. They are; the concept of emotional intelligence‚ the concept of empowerment in nursing and the concept of teamwork in the health care setting. Each topic will be discussed separately‚ analysed‚ argued and integrated into the essay as a whole so that the reader may have a greater understanding of how these
Premium Health care Health care provider Healthcare
Services and Insurance’ industry sectors (BFSI).The main focus of NUCSOFT is to provide value to the clients‚ and it recognises that its employees are its main assets that will provide Nucsoft with the much needed competitive advantage to accomplish this goal. Post-recession business is facing immense challenge. The growth in the domestic business is staid at 15% as compared to exports growth of 37% CAGR. Also‚ Retaining talent is one of the brewing challenges of the IT industry today; it will be an even
Premium Human resource management Competence The Work
A mobile phone (also known as a cellular phone‚ cell phone‚ and a hand phone) is a device that can make and receive telephone calls over aradio link while moving around a wide geographic area. It does so by connecting to a cellular network provided by a mobile phone operator‚ allowing access to the public telephone network. By contrast‚ a cordless telephone is used only within the short range of a single‚ private base station. In addition to telephony‚ modern mobile phones also support a wide variety
Premium Mobile phone
"Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." --Freedman et al.‚ Handle With Care: Emotional Intelligence Activity Book Emotional
Premium Psychology Emotion Feeling