FedEx Equals Quality FedEx was incorporated in June 1971 and officially began operations on April 17‚ 1973. Conceived by Chairmen and Chief Executive Officer Fredrick W. Smith‚ a man that would soon expand the small 14 aircraft fleet he started with into a $29 billion network of companies with 652 aircraft‚ 69‚000 vans and trucks‚ and over 250‚000 employees. FedEx did not become the largest shipping company by chance‚ they did it by focusing on their customers needs and making quality in their
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INTRODUCTION 1. ABOUT THE PROJECT Quality Assurance in Manufacturing Industries: Quality assurance is a process centered approach to ensuring that a company or organization is providing the best possible product/services. It is related to quality control‚ which focuses on enhancing and improving the process that is used to create the end result rather than focusing on result itself. Among the parts of process that are considered in Quality Assurance are: ▪ Planning ▪ Design
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Abstract This paper discusses John Kotter’s Eight-Stage Change Model and how it can be used as a guide when implementing change within an organization. The roles of various stakeholders including senior and emerging leaders‚ managers and employees throughout the eight stages are defined. In addition‚ factors which can contribute to a failed organization change initiative are discussed. Transforming an organization from a sub-optimizing enterprise of independently functioning departments to
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Ethical Dimension M. Gaffikin University of Wollongong‚ michael gaffikin@uow.edu.au This working paper was originally published as Gaffikin‚ M‚ Accounting theory and practice: the ethical dimension‚ Accounting Finance Working Paper 07/04‚ School of Accounting Finance‚ University of Wollongong‚ 2007. This paper is posted at Research Online. http://ro.uow.edu.au/accfinwp/2 07/04 University of Wollongong School of Accounting & Finance Accounting Theory and Practice: the Ethical Dimension Working
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The famous Founding Fathers of the United States created a few documents to protect the citizens of this fair country. These documents included the Declaration of Independence‚ and Bill of Rights. The latter‚ the Bill of Rights‚ is one that protects the citizens rights against infractions; one amendment that I feel is very important is the Eighth Amendment. That amendment protects the citizens against cruel or unusual punishments for breaking the law. When analyzing the different rights that the
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have been responsible for the quality movement with the leading contributors W. Edwards Deming‚ Joseph M. Juran‚ and Philip B. Crosby. Compare and Contrast the three primary quality gurus and select one of these leaders and describe why you feel his work has definitely contributed to project quality management. Build on the items presented in the textbook in terms of their contributions and the comparison of the expert ’s work. Discuss the highlights of the quality Guru ’s contribution. Note what
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Information Quality Brief paper written for the National Convention on Quality‚ November 16th‚ 2012 By Verleshwar Singh Principal Consultant‚ OpenMedia Introduction In today’s world where information plays an important role for the efficient and effective conduct of business operations‚ the significance of information quality has increased tremendously. Information quality can be defined significantly in two ways: inherent quality and the pragmatic quality. Inherent quality is mainly
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Quality of Work Life Quality of work life (QWL) is viewed as an alternative to the control approach of managing people. The QWL approach considers people as an ’asset’ to the organization rather than as ‘costs’. It believes that people perform better when they are allowed to participate in managing their work and make decisions. This approach motivates people by satisfying not only their economic needs but also their social and psychological ones. To satisfy the new generation workforce‚ organizations
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Quality management chapter 8 Quality management: Focus on Six Sigma Review and Discussion Questions 1. Is the goal of Six Sigma quality realistic for services such as Blockbuster Video Stores? A goal of Six Sigma can also be used for services. The one area where Six Sigma maybe difficult is that many aspects of service quality are based upon customer perception--for example--the courtesy of the clerk. In spite of all efforts‚ someone may perceive that the clerk was not courteous. But in
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bound and quantifiedtargets to eradicate extreme property in its moneyte extreme property in its money aspects – income poverty‚ hunger‚ disease‚ lack of adequate shelter. And Conclusion- While promoting the gender quality‚ education and environmental sustainability. The MDGs are eight goals to be achieved half way to year 2015 that responds to the main development challenges. The MDGs are drawn from the actions and target contained in the millennium declaration that has adopted by 189 Nations
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