Kenneth Nieves October 25‚ 2010 Business Letter Time Block 3/5 4501 Schindler Terr. Bridgewater‚ NJ 08807 October 25‚ 2010 Sony Computer Entertainment America Inc. 919 East Hillside Blvd.‚ 2nd Floor Foster City‚ CA 94404 Attention Sony Computer Entertainment Costumer Service Department:
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hotel. A hotel’s main objective is to provide the best service and tend to all of the guests’ needs and requirements. If there is no service then there would be no business. When running a business‚ the costumer is always placed first. Poor services can results in a complaint from a guest. But that complaint can be used to better the business in the future. There are many issues that Mr. Metz should be concerned with when it comes to running the ATMI hotel. It is the general manager’s job to make
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Dear Ms Pang‚ Replying complaints on the Better Business Communication Course I am writing in regard to your letter of 31st October20_ _ concerning the complaint about the better Business Communication Course which ran from 5th September to 24th October. We feel sorry for your disappointing experience in this course and thank for your letter to inform us the problems of the course. First and foremost‚ regarding the fee of the course‚ according to the newspaper advertisement‚ a fifteen percent
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this letter of complaint about a very serious matter and it is not only affecting me but my whole class. I wanted to discuss a matter that has troubled me and my classmates for around 2- 3 months now‚ as I have seen there has been no progress in the situation I thought it would be better if you could see it from a student’s point of view. I have learnt that many of my other classmates have also come to you with our situation. I also know that you may well know who and what I am talking about‚ I am
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00000 Dear Ms. Thompson: Stovall Home Products received your customer compliant letter referencing the discoloration of your jacket after using our white-n-brite liquid bleach product. We here at Stovall understand your concern and frustration of possibly ruining a new jacket. Our entire team here at Stovall conducted a thorough investigation and found the root cause of the problem. In your compliant letter you stated the treated areas around the stains on your jacket had turned to an ugly
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back. Your staff member ignored this complaint‚ and it wasn’t until I addressed this myself that it was rectified. My service user had to be reassured on several occasions as she became very distressed‚ uncomfortable and embarrassed throughout the treatment. After the treatment we visited the receptionist once again‚ we were seen immediately which we were both thankful for and this time my service user was able to sit comfortably on a chair. However as you can see I am very unsatisfied and unpleased
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GT3 6DY Flintshire Dear sir/Madam‚ I wish to air my complaints regarding the ’service’ I received at your restaurant‚ The Cross Keys; I was unhappy with the staff’s attitude and also the quality of food. Firstly‚ the staff portrayed a large amount of incompetence and an overall terrible attitude towards customers‚ not just I. No one attended to me for about 25 minutes‚ and when the waiter finally arrived‚ he showed a severe lack of interest. He had to
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21th September 2011 Lt. Jones. Fast Food Company. 50 Lion road. Kampala 23330. Uganda. Dear Sir‚ I am writing to convey to you that the service your company has been providing has worsened substantially during the last three months. Firstly‚ the quality of the food has decreased considerably during this period. This fact has been noticeable since you change your main supplier. Over these three months‚ fruits and vegetables have almost been eliminated from the menu‚ including an important
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difficulty in registering to attend the event. You set up an on-line registration facility‚ but I found the facility totally unworkable. Even after spending several wasted hours trying to register in this way‚ the computer would not accept my application. I eventually succeeded in registering by faxing you. Secondly‚ the exhibition was held at one of Hong Kong’s most prestigious hotels‚ but frankly the venue was better suited to a medium-sized business conference than to a large exhibition open by
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To the Store Manager of Office Shop: I am writing to express my concerns about a recent incident I experienced at your store. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping trip at Office Shop‚ which took place on January 28‚ 2054 at approximately 6:12 p.m. While shopping‚ I asked an associate for assistance getting a large box of office paper from a top shelf‚ as it was too high for me to reach without help. The associate
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