Introduction Café de Coral is one of the popular restaurants in Hong Kong. However‚ it also has some customer complaints. In this report‚ it will talk about one of the case of it. The contents include the background of Café de Coral‚ the causes of the customer complaint‚ which elements of procedural and personal sides of customer service were not fulfilled by the concerned service provider. Last one is what would we do to turn the dissatisfied customers to become satisfied ones‚ or motivate them
Premium Customer Service of process Fast food
Council House Brydon Street‚ Northbury NN 12 4TU 12/05/2013 RE: Complaint about plans to demolish the local market Dear Councillor Philips‚ I am writing this letter to strongly express my objection to demolition of the historic building that houses our local market. I am outraged by the fact that the project of a new car park‚ planned to be built on the site of the market‚ has been approved by the council. The small business owners‚ who trade within the market‚ will be the main victims of
Premium Local food Small business Organic food
Let’s take look at the most common types of business letters: Acknowledgement Letter : This type of letter is written when you want to acknowledge some one for his help or support when you were in trouble. The letter can be used to just say thanks for something you have received from some one‚ which is of great help to you. Apology Letter : An apology letter is written for a failure in delivering the desired results. If the person has taken up a task and he fails to meet the target then he apologizes
Premium English-language films Writing system Investment
Personnel and distribute survey questioners in order to get vital information about your system and interpret the result. Any information we may get from the interview will be kept confidential and used solely for the study. The result of this undertaking will not only be beneficial to us but to you as well‚ our basis in improving you system. We are looking for your positive response for us to work with you. Thank you and more power. Respectfully yours‚ Shielo T. Caneda Project Leader Note
Premium Cebu City High school Teacher
COMPLAINTS CONCERNING DELIVERY As a Purchase Manager of GP write a complaint letter to the Sales Manager of XYZ Stationers‚ pointing out the damaged items sent to you by the supplier. A)Complaint concerning damaged goods Dear Sir Our order no bd-789 We ordered 890 compact discs on 7July and they were delivered yesterday. I regret that 45 of them are damaged. The package containing them appeared in perfectly good condition and I accepted and signed for it without question. It was on unpacking
Premium Good Sales Customer
Nature of Business Letters A letter is a written message sent to an individual or a group of people (Green and Ripley‚ 1998). It may either be a business letter or a social letter. business letter Is used to transact business. Its tone and style should be formal and business like. SOCIAL LETTER Is a friendly letter intended to convey personal messages to the people close to the writer. AIMS OF BUSINESS LETTERS Essentially speaking‚ all business letters are classified as sales letters because
Free Letter
What Would You Bring? Have you ever thought about what three items you would bring if your house was burning down? If you have ever been in a burning house you’d know that you don’t have a great of time to think about what you would salvage and what you might just hope to find the day after the fire had stopped. The three objects that came to my mind were my briefcase full of important documents‚ money‚ and my phone. These are all items that I cherish. If my house was burning down and I could
Premium English-language films American films Black-and-white films
Los Angeles‚ CA 90038 USA Dear Mr. Murphy‚ I am writing you today to tell you my opinions of the show you created‚ Glee. I absolutely love this. Glee is my favorite show. I love how it presents the average life of a high school American and the whole synopsis of the show. There are many reasons why I love this show. The first reason is the diversity of the show. I think it shows the American dream of being accepted for who you are and being not being afraid to show it. All the characters on
Premium
formal letter 22 Road Street Cambridge CB21 17 May 2011 Town Gazette Human Resources Department 29 West Station Way Hypermarket HY23 5GC Application for the position in administration Dear Sir or Madam‚ I am writing to apply for the position of The Town Gazzete administrator‚ which was advertised in the local newspaper. I am really interested in media and I want to join your professional work team. As you will notice on the attached CV‚ I have graduated from Bronx Academy High School
Premium High school Newspaper Management
Paper Number: 219.202 Professional & E-business writing assignment 1: Business Letter & Memorandum Due DATE: 19/08/2015 Student’s Name: Tanwani‚ Nishil student ID: 15254262 Student’s contact: Phone; 0211601622‚ E-mail ID; nishil.tanwani@gmail.com Lecturer: flora hung-baesecke TABLE OF CONTENT SR. No. Content Page No. 1 Task 1 4 2 Task 2 6 TASK ONE 1302‚ Blaze Newspaper‚ 72 Nelson Street. CBD
Premium Renting Property Newspaper