A STUDY ON CONSUMER BUYING BEHAVIOUR OF MOBILE PHONES IN INDIA Synopsis of Introduction Consumer behavior refers to the mental and emotional process and the observable behavior of consumers during searching‚ purchasing and post consumption of a product or service. Consumer behavior involves study of how people buy‚ what they buy‚ when they buy and why they buy. It blends the elements from psychology‚ sociology‚ socio- psychology‚ anthropology and economics.
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Prosocial behaviour is described as a voluntary behaviour in order to benefit someone else (Eisenberg & Fabes‚ 1998). This prosocial behaviour such as sharing‚ helping‚ sympathy and empathy form an important part of the social interactions. It has been studied in terms of where these behaviours come from.There are various theories regarding the prosocial behavioural tendencies of individuals. Prosocial behaviour is regarded by Reber (1995)‚ as a “descriptive label for those social behaviours that are
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Behaviour based on bias – how heuristics and biases effect behaviour by perpetuating prejudiced views A prejudice is a preconceived perception‚ usually negative‚ towards an individual or group. Prejudiced views and actions are everywhere in society and around us. There are numerous types of prejudiced views (such as prejudices against certain ethnicities)‚ along with numerous origins for them‚ like upbringing - for example‚ if we grew up in an area where there were many crimes committed by people
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exercises – 10% (Group evaluation) 4) Book /Article Presentation – 10%(Group Evaluation) 5) Case Analysis – 10% (Group evaluation) Essential reading (Prescribed text ) Consumer Behaviour - Leon G. Schiffman & Leslie Lazar Kanuk - latest edition‚ Prentice Hall of India/Pearson Education India. Consumer Behaviour (Xth Edition – 2010) Leon G. Schiffman & Leslie Lazar Kanuk & S.Rameshkumar(Pearson Publication India) Other Texts (Recommended) - Consumer Behavior – David L. Loudon & Albert J
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The head of office administration argues that employees are misusing the company s sick leave benefits. However‚ some of the mostly female staff members have explained that family responsibilities interfere with work. Using the MARS model‚ as well as your knowledge of absenteeism behavior‚ discuss some of the possible reasons for absenteeism here and how it might be reduced. Question 2 Most large organizations spend a lot of money identifying the key competencies for superior work performance. What
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Introduction Most of teachers ’ correction time is taken up with children with behaviour problems‚ emotional and developmental problems (Pirola-‐Merlo‚ 2003‚ p. 139). In order to achieve efficient learning in schools‚ it is essential that teachers are aware of the number of discipline theories available‚ and have
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Outline Business Communication I Course Instructor: Prof. Manujata Contact: Faculty Room : F 15 (Sutlej) Course Objectives: • Understand Self • To enable understanding of basics of communication • To impart knowledge about communication theory and develop skills in oral and non verbal communication; listening and interpersonal skills Pedagogical Methods: • Lectures • Case Discussions • Written Assignments • Classroom Activities • Role
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What is deviant behaviour? Deviant behaviour is any behaviour that does not conform to generally accepted social or cultural norms and expectations. Murder is a classic exemplar of extreme deviant behaviour as‚ according to the cultural norms of our society‚ killing another human being is unacceptable. There are many different theories on what provokes someone to commit a deviant act‚ including physiological explanations and psychological explanations. Deviance‚ in
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MODULE TITLE: Consumer Behaviour – Theory and Practice STUDENT’s NAME: Naman Agrawal STUDENT’s I.D.: c7093936 COURSE: B.A (hons) International Business MODULE TUTOR: Mr Anil Kumar ASSESSOR(S): Katrin Horn Page-1 CONTENTS 1. Question2 Part (a) 2.1 Introduction 2.2 General Issues about Consumer Culture/ and General Issues 2.3 Critical Analysis 2. Question 2 Part (b) 3.4 Current Examples of Advertising that attempts to influence
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Consumer behavior: Consumer behaviour is the study of individuals‚ groups‚ or organizations and processes they use to select‚ secure‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and impacts that these processes have on the consumer and society. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the decision-making processes of buyers‚ both individually and in groups. It studies characteristics of individual consumers
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