I am writing to inform you of my dissatisfaction with your product quality and the follow up action of the product replacement refer to the order no. S02195 delivered on 2 May 2013. Refer to the previous mail sent on 3 May 2013‚ I pointed out the defect on the goods with the photos and requested a physical checking by your team. After dealing with your colleague Calvin Choi‚ he tried to suggest the ideas and we tried to reduce the relevant redo parts since the workers already installed all the
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Tom Jeffery Manger New Orleans‚ LA 44765L Nov 8th‚ 2013 Dear Mr. Jeffery‚ Radio #562064 I bought a radio from your company recently November 1st 2013‚ and there seems to be a fault in the left speaker. I turned the volume up a little bit when I was listening to the jazz and the left speaker just stopped working. I tried to fix the problem by turning the radio down and see if it would work again. I also took out the plug for a bit and plugged back in and still did not
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2000 Rock Street Seattle‚ Washington‚ 98036 June 28‚ 2012 Charles Priest The Pecfect Wedding‚ Inc. 500 Gray Street Seattle‚ Washington‚ 32032 Dear Charles‚ I was lucky enough to receive the order from you on Tuesday‚ June 26 since I had to leave the country that noon; however‚ there are few concerns regarding to this order that I would like to address. As appears in our email forum‚ the order was agreed to be delivered by Thursday‚ June 21. There were hesitations from you about
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I ordered a giant teddy bear from your company and the bear has not arrived on time. I have been ordering giant teddy bears from your company for over four years and never had a problem with shipping. I could have traveled down the road to Sam’s Club and bought a much cheaper giant teddy bear instead of selecting one off of your website. Your company’s failure to deliver the giant teddy bear to be sent to my niece before December 24‚ 2011 is extremely important because my niece has cancer and this
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The Power of a Complaint Letter Every business hungers to be successful. Businesses want to put their best foot forward‚ and their best product to the consumer. However‚ on occasion‚ people become upset or disappointed when the product or service does not reach expectation. In this case‚ businesses often receive the dreaded complaint letter from customers. The purpose of a complaint letter is to bring a grievance to the attention of an owner or manager of the business‚ so action can be taken as
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2. FORMAL LETTER-COMPLAINT Rajvind Gill‚ 10‚ Jalan Jujur‚ Taman Jayadiri‚ 68000 Ampang‚ Selangor The Director‚ Ampang Jaya Municipal Council‚ Bangunan Mentari‚ Ampang Jaya‚ 68000 SELANGOR. 15 SEPTEMBER 2009 Dear Sir‚ Poor Maintenance of Taman Jayadiri I am writing this letter on behalf of the residents of Taman Jayadiri to complain about the dismal conditions we have been putting up with for the past three months. 2. One of the main grouses of the residents concerns uncollected rubbish
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Then we found that when we opened any app the phone would automatically turn itself off and then back on. At this point we were very unhappy. Since it was such an expensive gift that was all I got him‚ and it didn’t even work. I also paid the insurance in full when I purchased the phone. My total for the insurance was two hundred dollars‚ and my total for the phone was eight hundred dollars. I would have expected after paying one thousand dollars for a phone that it would work perfectly. I spoke with
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Complaint letter Example--- complaint for the poor cleats 65 Market Street Val Haven‚ CT 95135 June 30‚ 2004 Customer Service Cool Sports‚ LLC 8423 Green Terrace Road Asterville‚ WA 65435 Dear Sir or Madam: I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately‚ when I opened it‚ I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left
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A letter of complaint Subject: Cutting budget in Science Dear Ministry‚ I am writing with regard to the budget cut in Science that you are considering for the forthcoming general budget allocations. First of all‚ allow me to explain my situation: I am a scientist with a particular interest in the research of the behaviour of construction materials. In the last years‚ my research group has achieved important results that will benefit both the construction sector and the society‚ as (more
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Letter of Complaint Dear Sir/ Madam‚ I am writing to complain about the dreadful experience I had on the 3rd March‚ 2012 when I was having dinner with my family to celebrate Mother’s Day. The disgusting hygiene‚ poor services and cheated prices lead me a deep disappointed with your restaurant and I will never try it again unless there is improvement. The unacceptable hygiene was the first thing I want to complain. I went to the washroom after I have taken the food order. When I was passing
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